Professional Certificate in Patient Experience in Health Support Services

Wednesday, 24 December 2025 09:54:55

International applicants and their qualifications are accepted

Start Now     Viewbook

Overview

Overview

Healthcare Experience


Improve patient satisfaction and outcomes with our Professional Certificate in Patient Experience in Health Support Services.


Enhance your skills in delivering exceptional care and creating a positive patient experience. This program is designed for healthcare professionals who want to make a meaningful difference in the lives of their patients.

Learn how to


Assess patient needs, develop personalized care plans, and communicate effectively with patients and families. Gain a deeper understanding of the complexities of healthcare and the importance of empathy and compassion in patient care.

Take the first step


Apply now and start your journey to becoming a patient experience expert.

Patient Experience is at the forefront of healthcare, and this Professional Certificate in Patient Experience in Health Support Services is designed to equip you with the skills to excel in this field. By studying patient-centered care, you'll gain a deeper understanding of the importance of empathy, communication, and teamwork in delivering exceptional patient experiences. With this course, you'll develop valuable skills in conflict resolution, cultural competence, and quality improvement, leading to career opportunities in healthcare management, patient advocacy, and more. Unique features include flexible online learning and practical placement opportunities, ensuring you're job-ready upon completion.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Patient Communication Skills
• Emotional Intelligence in Healthcare
• Empathy and Compassion in Patient Care
• Effective Listening Skills in Healthcare
• Cultural Sensitivity and Diversity in Healthcare
• Patient Safety and Quality Care
• Pain Management and Palliative Care
• Patient Engagement and Empowerment
• Healthcare Teamwork and Collaboration
• Patient Experience Measurement and Evaluation

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

Start Now

Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

Start Now

  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
  • Start Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in Patient Experience in Health Support Services

The Professional Certificate in Patient Experience in Health Support Services is a comprehensive program designed to equip learners with the skills and knowledge required to deliver exceptional patient care and support services. This certificate program focuses on teaching learners how to create a positive patient experience, improve communication skills, and develop effective relationships with patients, families, and healthcare professionals. By the end of the program, learners will be able to analyze patient needs, develop personalized care plans, and evaluate the effectiveness of care delivery models. The duration of the Professional Certificate in Patient Experience in Health Support Services is typically 12 weeks, with learners completing a series of online modules and assignments. The program is designed to be flexible, allowing learners to balance their studies with work or other commitments. The Professional Certificate in Patient Experience in Health Support Services is highly relevant to the healthcare industry, as it addresses the growing need for patient-centered care and support services. By completing this program, learners can enhance their career prospects and contribute to the delivery of high-quality patient care. The program is designed to be industry-recognized, with learners gaining a recognized qualification that is valued by employers across the healthcare sector. The Professional Certificate in Patient Experience in Health Support Services is also aligned with industry standards and best practices, ensuring that learners have the skills and knowledge required to succeed in this field. Overall, the Professional Certificate in Patient Experience in Health Support Services is an excellent choice for individuals looking to launch or advance their careers in healthcare support services. With its focus on patient-centered care, effective communication, and relationship-building, this program is well-positioned to meet the needs of the healthcare industry.

Why this course?

Professional Certificate in Patient Experience in Health Support Services is a highly sought-after credential in today's healthcare industry. With the UK's National Health Service (NHS) investing heavily in patient-centered care, the demand for professionals who can deliver exceptional patient experiences is on the rise. According to a recent survey by the NHS, 75% of patients expect a positive experience when interacting with healthcare providers, while 60% are willing to pay more for better care.
Statistic Percentage
Patients expecting a positive experience 75%
Patients willing to pay more for better care 60%
Number of patients seeking online reviews 80%

Who should enrol in Professional Certificate in Patient Experience in Health Support Services?

Ideal Audience for Professional Certificate in Patient Experience in Health Support Services The Professional Certificate in Patient Experience in Health Support Services is designed for healthcare professionals who want to enhance their skills in delivering exceptional patient care and improving patient satisfaction.
Healthcare Professionals This course is ideal for registered nurses, healthcare assistants, and other healthcare professionals who work in hospitals, clinics, and community settings, with over 90% of NHS trusts in England investing in patient experience initiatives.
Patient Care Coordinators Patient care coordinators, discharge planners, and other support staff can benefit from this course, which is aligned with the NHS's commitment to improving patient experience and reducing patient harm.
New Entrants to the Workforce New entrants to the workforce, including those in healthcare support roles, can also benefit from this course, which provides a foundation in patient experience principles and practices.