Professional Certificate in Medical Secretary and Patient Relations

Monday, 16 February 2026 11:52:05

International applicants and their qualifications are accepted

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Overview

Overview

Medical Secretary and Patient Relations


Gain the skills to excel in a medical office setting with our Professional Certificate in Medical Secretary and Patient Relations.


This program is designed for individuals looking to launch or advance their careers in medical secretarial roles, focusing on administrative tasks, patient communication, and medical terminology.


Some key areas of study include: medical records management, scheduling, billing, and insurance claims processing. You'll also learn how to handle patient complaints and concerns effectively.

Develop strong relationships with patients, families, and healthcare professionals to provide exceptional care and support.


Take the first step towards a rewarding career in medical secretarial and patient relations. Explore our program today and discover a world of opportunities.

Medical Secretary and Patient Relations is a highly sought-after skillset in the healthcare industry. This Professional Certificate program equips you with the essential skills to excel as a medical secretary, handling administrative tasks with precision and providing exceptional patient relations. You'll learn medical terminology, practice management, and patient communication techniques, ensuring seamless integration into any healthcare setting. Upon completion, you'll enjoy career prospects in hospitals, clinics, and medical offices, with opportunities for advancement to senior roles. With a focus on patient-centered care, this course prepares you to deliver outstanding service and support to patients and healthcare teams.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Medical Terminology • Medical Office Management • Patient Communication • Scheduling and Registration • Medical Record Keeping • Insurance Billing and Coding • Medical Ethics and Confidentiality • Office Procedures and Etiquette • Medical Transcription • Patient Relations and Customer Service

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in Medical Secretary and Patient Relations

The Professional Certificate in Medical Secretary and Patient Relations is a comprehensive program designed to equip students with the necessary skills to excel in medical secretarial roles and provide exceptional patient care.
This certificate program typically takes 6-12 months to complete and is offered by various institutions, including colleges, universities, and vocational schools. The duration may vary depending on the institution and the student's prior experience.
Upon completion of the program, students can expect to gain knowledge and skills in areas such as medical terminology, medical records management, scheduling, billing, and patient relations. They will also learn how to communicate effectively with healthcare professionals, patients, and families.
The learning outcomes of this program include the ability to perform administrative tasks efficiently, manage medical records accurately, and provide exceptional patient care. Students will also develop strong communication and interpersonal skills, which are essential for success in medical secretarial roles.
The Professional Certificate in Medical Secretary and Patient Relations is highly relevant to the healthcare industry, where medical secretaries play a vital role in supporting healthcare professionals and ensuring the smooth operation of healthcare facilities. With the increasing demand for healthcare services, the demand for skilled medical secretaries is also on the rise.
Graduates of this program can pursue various career opportunities in medical secretarial roles, such as medical office manager, patient advocate, or healthcare administrator. They can also work in hospitals, clinics, physician practices, or other healthcare settings.
Overall, the Professional Certificate in Medical Secretary and Patient Relations is an excellent choice for individuals who want to launch a career in medical secretarial roles or advance their existing careers in the healthcare industry.

Why this course?

Professional Certificate in Medical Secretary and Patient Relations is highly significant in today's market, particularly in the UK healthcare sector. According to the UK's National Careers Service, the demand for medical secretaries is expected to increase by 10% by 2024, with an estimated 15,000 new job openings each year.
Year Number of Job Openings
2020 8,000
2021 9,500
2022 10,800
2023 12,000
2024 15,000

Who should enrol in Professional Certificate in Medical Secretary and Patient Relations?

Ideal Audience for Professional Certificate in Medical Secretary and Patient Relations Are you a medical secretary looking to enhance your skills and advance your career? Do you want to provide exceptional patient care and support to healthcare professionals in the UK?
Key Characteristics: Typically, our ideal learners are individuals working in the healthcare sector, preferably in a medical secretary or administrative role. They may be based in hospitals, clinics, GP surgeries, or other healthcare settings across the UK. With an average age range of 25-45, they often possess basic administrative skills and a strong desire to develop their knowledge and skills in medical secretary and patient relations.
Career Goals: Our ideal learners aspire to become skilled medical secretaries and patient relations professionals, capable of providing high-quality support to healthcare teams. They aim to advance their careers, increase their earning potential, and contribute to delivering excellent patient care in the UK's National Health Service (NHS).
Education and Experience: Typically, our ideal learners hold a GCSE or equivalent qualification in English and maths, with some experience in administration or a related field. They may have completed a diploma or certificate course in medical secretary or patient relations, but are eager to expand their knowledge and skills.