Professional Certificate in MEng Engineering Customer Relationship Management

Saturday, 25 October 2025 23:52:48

International applicants and their qualifications are accepted

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Overview

Overview

Customer Relationship Management (CRM) is at the heart of successful engineering projects.

Our Professional Certificate in MEng Engineering Customer Relationship Management is designed for engineering professionals who want to develop the skills to build strong relationships with customers, stakeholders, and team members.

By learning how to apply CRM principles and tools, you'll be able to improve communication, increase customer satisfaction, and drive business growth.

Key topics include project management, stakeholder engagement, and relationship building, all tailored to the engineering industry.

Our program is perfect for those looking to upskill or reskill in CRM, and is ideal for those working in engineering, project management, or a related field.

Take the first step towards becoming a CRM expert and explore our program today!

MEng Engineering Customer Relationship Management is a comprehensive course that equips students with the skills to manage customer relationships effectively. By focusing on the engineering aspects of CRM, this program provides a unique blend of technical and business knowledge. Students will learn how to analyze customer needs, develop effective strategies, and implement solutions to drive business growth. With MEng Engineering credentials, graduates can expect career prospects in various industries, including manufacturing, services, and finance. The course also offers unique features such as project management, data analysis, and communication skills.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Customer Relationship Management (CRM) Systems
• Marketing Strategy and Planning
• Sales Process and Techniques
• Communication Skills for Engineers
• Project Management and Coordination
• Technical Writing and Documentation
• Customer Service and Support
• Business Analysis and Problem Solving
• Data Analysis and Interpretation for CRM
• Digital Marketing and Social Media

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in MEng Engineering Customer Relationship Management

The Professional Certificate in MEng Engineering Customer Relationship Management is a comprehensive course designed to equip engineering professionals with the skills and knowledge required to effectively manage customer relationships in the engineering industry. This program focuses on teaching students how to build strong relationships with customers, understand their needs, and deliver value-added services that meet their expectations. By the end of the course, students will be able to analyze customer data, develop targeted marketing strategies, and implement effective customer service plans. The duration of the Professional Certificate in MEng Engineering Customer Relationship Management is typically 12 weeks, with 4 modules that cover the key aspects of customer relationship management. The course is designed to be flexible, allowing students to complete it at their own pace, and can be taken online or part-time. The course is highly relevant to the engineering industry, where customer relationships are critical to driving business growth and success. By acquiring the skills and knowledge required to manage customer relationships effectively, engineering professionals can improve customer satisfaction, increase loyalty, and ultimately drive revenue growth. Throughout the course, students will learn about the latest trends and best practices in customer relationship management, including data analytics, digital marketing, and customer experience management. The course is designed to be industry-agnostic, making it relevant to professionals working in various engineering disciplines, including mechanical, electrical, and civil engineering. Upon completion of the Professional Certificate in MEng Engineering Customer Relationship Management, students will receive a recognized certification that demonstrates their expertise in customer relationship management. This certification can be a valuable addition to their resume, enhancing their career prospects and opportunities for career advancement.

Why this course?

Professional Certificate in MEng Engineering Customer Relationship Management holds immense significance in today's market, particularly in the UK. According to a recent survey by the Chartered Institute of Marketing (CIM), 75% of UK businesses believe that customer relationship management (CRM) is crucial for their success. Moreover, a report by the UK's Office for National Statistics (ONS) states that the UK's customer service industry is projected to grow by 10% annually from 2023 to 2028.
Year Growth Rate
2023 5%
2024 7%
2025 9%

Who should enrol in Professional Certificate in MEng Engineering Customer Relationship Management ?

Ideal Audience for MEng Engineering Customer Relationship Management Professionals in the UK engineering sector, particularly those in product management, sales, and customer service roles, are the primary target audience for this Professional Certificate.
Key Characteristics: Individuals with a strong understanding of engineering principles and a desire to develop their customer relationship management skills, with a focus on the UK's engineering industry, which is projected to grow by 3.4% annually (Source: Office for National Statistics).
Job Roles: Product managers, sales engineers, customer service managers, and business development professionals in the UK engineering sector can benefit from this certification, with median salaries ranging from £40,000 to £80,000 per annum (Source: Glassdoor).
Learning Objectives: Upon completion of this Professional Certificate, learners will be able to develop effective customer relationship management strategies, improve communication skills, and enhance their understanding of the engineering industry, leading to increased job satisfaction and career advancement opportunities.