Professional Certificate in MBA Service Management

Sunday, 14 September 2025 15:02:52

International applicants and their qualifications are accepted

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Overview

Overview

Service Management

is a vital aspect of business operations, and the Professional Certificate in MBA Service Management is designed to equip learners with the skills to excel in this field.
Service Management involves designing, delivering, and improving services to meet customer needs. This certificate program focuses on developing strategic and operational skills to manage services effectively.
It is ideal for professionals working in service-based industries, such as finance, healthcare, and technology, who want to enhance their knowledge and skills in service management.
Through this program, learners will gain a deep understanding of service management principles, practices, and tools. They will also develop skills in areas like service strategy, service design, and service operation.
By completing this certificate program, learners can demonstrate their expertise in service management and take on leadership roles or advance their careers in their current organizations.

Explore the Professional Certificate in MBA Service Management today and take the first step towards a successful service management career.

MBA Service Management is a comprehensive program that equips professionals with the skills to deliver exceptional service experiences. By focusing on service management, this course helps participants develop a deep understanding of the service lifecycle, from design to delivery. With MBA Service Management, you'll gain expertise in service strategy, service operations, and service delivery, enabling you to drive business growth and customer satisfaction. Key benefits include improved service quality, increased efficiency, and enhanced customer loyalty. Career prospects are vast, with opportunities in various industries, including finance, healthcare, and technology. Unique features include interactive case studies and real-world examples.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

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Service Strategy and Planning •
Service Design and Development •
Service Operations and Management •
Service Quality Management •
Service Delivery and Performance Measurement •
Service Relationship Management •
Service Innovation and Change Management •
Service Marketing and Sales •
Service Finance and Accounting •
Service Technology and Digital Transformation

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in MBA Service Management

The Professional Certificate in MBA Service Management is a comprehensive program designed to equip learners with the knowledge and skills required to excel in service management.
This program focuses on the strategic management of services, including service design, delivery, and improvement.
Through a combination of theoretical foundations and practical applications, learners will gain a deep understanding of the service management landscape and its relevance in today's business environment.
Upon completion of the program, learners will be able to analyze complex service management issues, develop effective solutions, and implement them in real-world settings.
The Professional Certificate in MBA Service Management is a highly regarded credential that is recognized by industry leaders and employers worldwide.
The program's learning outcomes include the ability to design and deliver high-quality services, manage service operations, and drive business growth through service innovation.
The duration of the program is typically 6-12 months, depending on the learner's prior experience and academic background.
The Professional Certificate in MBA Service Management is highly relevant to the service-based industries, including healthcare, finance, and technology.
Learners who pursue this program will gain a competitive edge in the job market and be well-positioned to take on leadership roles in service management.
The program's industry relevance is further enhanced by its alignment with industry-recognized standards and frameworks, such as the Service Management Framework (SMF) and the International Service Management Standard (ISSM).
Overall, the Professional Certificate in MBA Service Management is an excellent choice for individuals seeking to advance their careers in service management and drive business success through exceptional service delivery.

Why this course?

Professional Certificate in MBA Service Management holds immense significance in today's market, particularly in the UK. The demand for skilled service management professionals is on the rise, driven by the increasing complexity of global supply chains and the need for efficient customer service. According to a report by the Chartered Institute of Marketing (CIM), the UK's service sector accounts for approximately 80% of its GDP, with the service management profession being a key driver of this growth. In fact, a survey by the Institute of Customer Service (ICS) found that 71% of UK businesses believe that service management is crucial to their success.
Service Management Skills Percentage of UK Businesses
Customer Service 85%
Supply Chain Management 78%
Process Improvement 75%

Who should enrol in Professional Certificate in MBA Service Management?

Ideal Audience for Professional Certificate in MBA Service Management Professionals seeking to enhance their service management skills, particularly those in the UK, where the service sector accounts for approximately 80% of the country's GDP, with over 20 million people employed in service-related jobs.
Key Characteristics: Individuals with at least 2 years of experience in service management, preferably in industries such as finance, healthcare, or IT, with a strong desire to upskill and reskill in areas like strategic planning, operational efficiency, and customer experience management.
Career Goals: Aspiring to take on leadership roles, such as Service Manager or Director of Operations, with a focus on driving business growth, improving service quality, and enhancing customer satisfaction, with the UK's service sector expected to create over 1 million new jobs by 2025.
Prerequisites: A bachelor's degree in any field, with a strong foundation in business principles, and proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint, with the ability to commit to the program's 12-month duration.