Professional Certificate in Leveraging CRM for Business Success

Wednesday, 17 September 2025 18:15:59

International applicants and their qualifications are accepted

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Overview

Overview

CRM

is the backbone of any successful business, and this Professional Certificate in Leveraging CRM for Business Success is designed to equip you with the skills to harness its full potential.

Learn how to implement and utilize a CRM system to streamline your sales, marketing, and customer service processes, resulting in increased efficiency and productivity.

Targeted at business professionals looking to enhance their CRM skills, this course covers essential topics such as data management, lead generation, and sales pipeline management.

By the end of this program, you'll be able to analyze customer data, identify business opportunities, and develop effective strategies to drive growth and revenue.

Take the first step towards transforming your business with CRM and explore this comprehensive program to discover how it can help you achieve success.

CRM is the backbone of any successful business, and our Professional Certificate in Leveraging CRM for Business Success will teach you how to harness its full potential. By mastering the art of CRM, you'll gain unparalleled insights into customer behavior, preferences, and needs. This course will equip you with the skills to leverage CRM for data-driven decision making, streamline sales processes, and enhance customer engagement. With a strong focus on practical applications, you'll learn how to leverage CRM to drive business growth, improve customer satisfaction, and stay ahead of the competition. Career prospects are bright, with opportunities in sales, marketing, and customer service.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
• Understanding CRM Fundamentals •
• Setting Up and Configuring CRM •
• CRM Data Management and Organization •
• Contact and Account Management •
• Sales and Marketing Automation •
• Lead and Opportunity Management •
• Reporting and Analytics in CRM •
• Customizing and Integrating CRM with Other Tools •
• Best Practices for CRM Implementation and Use

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in Leveraging CRM for Business Success

The Professional Certificate in Leveraging CRM for Business Success is a comprehensive program designed to equip learners with the skills and knowledge required to effectively utilize Customer Relationship Management (CRM) systems in a business setting.
This program is ideal for professionals looking to enhance their skills in sales, marketing, and customer service, as well as those interested in exploring the vast potential of CRM technology.
Upon completion of the program, learners can expect to gain a deep understanding of CRM principles, including data management, contact management, and sales pipeline management.
The program also covers advanced topics such as CRM implementation, customization, and integration with other business systems.
The duration of the program is typically 4-6 months, with learners required to complete a series of modules and assignments to demonstrate their understanding of the subject matter.
The program is highly relevant to the business world, as more and more organizations are adopting CRM systems to improve their customer engagement and sales performance.
By leveraging CRM technology, businesses can gain valuable insights into customer behavior, preferences, and needs, enabling them to develop targeted marketing campaigns and improve customer satisfaction.
The Professional Certificate in Leveraging CRM for Business Success is a valuable addition to any professional's skillset, and can be completed at any time and from any location.
The program is designed to be flexible and accessible, with learners able to progress through the modules at their own pace.
Upon completion of the program, learners will receive a professional certificate, which can be added to their resume or LinkedIn profile to demonstrate their expertise in CRM technology.
The program is also highly relevant to industries such as sales, marketing, customer service, and IT, where CRM systems are widely used to manage customer relationships and improve business performance.
Overall, the Professional Certificate in Leveraging CRM for Business Success is a highly valuable program that can help learners develop the skills and knowledge required to succeed in today's fast-paced business environment.

Why this course?

Professional Certificate in Leveraging CRM for Business Success is a highly sought-after credential in today's market, with the UK's CRM industry expected to reach £1.4 billion by 2025, growing at a CAGR of 10.3% (Source: ResearchAndMarkets). To stay ahead of the competition, businesses need to effectively utilize Customer Relationship Management (CRM) systems.
UK CRM Market Size (2020) UK CRM Market Size (2025)
£1.1 billion £1.4 billion

Who should enrol in Professional Certificate in Leveraging CRM for Business Success?

Ideal Audience for Professional Certificate in Leveraging CRM for Business Success Business professionals seeking to enhance their sales, marketing, and customer service skills in the UK, with a focus on those working in industries such as finance, healthcare, and e-commerce, are the primary target audience for this course.
Key Characteristics: Professionals with at least 2 years of experience in sales, marketing, or customer service roles, with a basic understanding of CRM software and its applications in the UK business landscape, are well-suited for this course.
Industry Focus: The course is particularly relevant to businesses operating in the UK, where 71% of companies use CRM software to manage customer relationships and improve sales performance (Source: Salesforce).
Learning Objectives: Upon completion of the course, learners will be able to leverage CRM software to enhance their business skills, including data analysis, lead generation, and customer engagement, resulting in improved sales and customer satisfaction in the UK market.