Professional Certificate in IT service Management for Digital Businesses

Sunday, 14 September 2025 01:59:10

International applicants and their qualifications are accepted

Start Now     Viewbook

Overview

Overview

IT Service Management for Digital Businesses


This professional certificate is designed for IT professionals and digital business owners who want to improve their service management skills.


Learn how to align IT services with business objectives, manage service desk operations, and implement incident and problem management processes.


Some key concepts covered in this course include:

ITIL Foundation, service desk management, incident management, problem management, and service level management.


Gain the knowledge and skills needed to deliver high-quality IT services that meet the needs of your digital business.


Take the first step towards becoming a certified IT service manager and start your journey today!

IT Service Management is the backbone of any digital business, and our Professional Certificate program is designed to equip you with the skills to excel in this field. By mastering IT Service Management, you'll gain a deep understanding of service management principles, practices, and techniques that drive business success. This course offers IT Service Management training that covers key areas such as service strategy, service design, service transition, service operation, and continuous improvement. With this certification, you'll enjoy IT Service Management career prospects, including roles in IT service management, project management, and business analysis.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• IT Service Management (ISM) for Digital Businesses • Service Strategy and Value Management • Service Design and Transition • Service Operation and Continual Service Improvement • IT Service Continuity and Disaster Recovery • Service Desk and Incident Management • Problem Management and Change Management • Release and Deployment Management • Service Level Management and Availability Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

Start Now

Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

Start Now

  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
  • Start Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in IT service Management for Digital Businesses

The Professional Certificate in IT Service Management for Digital Businesses is a comprehensive program designed to equip professionals with the necessary skills and knowledge to manage IT services effectively in a digital environment.
This program focuses on the service lifecycle, including service strategy, service design, service transition, service operation, and continuous service improvement.
Through this certificate, learners will gain a deep understanding of IT service management principles, practices, and techniques, including service desk management, incident management, problem management, change management, and release and deployment management.
The program is designed to be completed in a short duration of 12 weeks, with flexible learning options that cater to the needs of working professionals.
The Professional Certificate in IT Service Management for Digital Businesses is highly relevant to the IT industry, particularly for digital businesses that rely heavily on technology to deliver their services.
The program is aligned with industry-recognized standards such as ITIL (Information Technology Infrastructure Library), making it an attractive option for those looking to upskill or reskill in IT service management.
Upon completion of the program, learners will be able to apply their knowledge and skills to improve the efficiency and effectiveness of IT services in their organizations, leading to increased customer satisfaction and business success.
The program is also beneficial for those looking to transition into a career in IT service management or advance their existing career in this field.
The Professional Certificate in IT Service Management for Digital Businesses is a valuable investment for professionals looking to stay ahead in the competitive IT industry.
The program is delivered by experienced instructors who have extensive industry experience, ensuring that learners receive high-quality training and support throughout their journey.
The Professional Certificate in IT Service Management for Digital Businesses is a great way to enhance your skills and knowledge in IT service management, leading to improved job prospects and career advancement opportunities.
The program is designed to be flexible and accessible, with online learning options that cater to the needs of working professionals and learners from around the world.
The Professional Certificate in IT Service Management for Digital Businesses is a highly regarded program that has been recognized by industry leaders and employers, making it an attractive option for those looking to upskill or reskill in IT service management.

Why this course?

Professional Certificate in IT Service Management is a highly sought-after credential for digital businesses in today's market. According to a recent survey by the IT Service Management Association (ITSM), 75% of UK-based organizations have implemented IT service management processes to improve their service quality and customer satisfaction.
Year Number of Organizations
2015 40
2018 60
2020 80
The demand for IT service management professionals is expected to grow by 13% annually from 2020 to 2025, according to a report by the International Association of IT Service Management (IAISM). This growth is driven by the increasing need for organizations to deliver high-quality services and improve their customer satisfaction.

Who should enrol in Professional Certificate in IT service Management for Digital Businesses?

Ideal Audience for Professional Certificate in IT Service Management for Digital Businesses Digital businesses in the UK are increasingly reliant on IT service management to ensure seamless operations and customer satisfaction.
Key Characteristics: IT professionals, business analysts, and project managers working in digital businesses, particularly those in the UK, who want to enhance their skills in IT service management.
Industry Background: The UK's digital economy is growing rapidly, with the sector expected to reach £1.1 trillion by 2025, according to a report by Digital Catapult. IT service management plays a critical role in supporting this growth.
Career Benefits: Upon completion of the Professional Certificate in IT Service Management for Digital Businesses, learners can expect improved career prospects, increased earning potential, and enhanced job satisfaction.
Learning Outcomes: Learners will gain knowledge and skills in IT service management, including service strategy, service design, service transition, service operation, and continuous improvement.