Professional Certificate in IT Systems Support Specialist

Monday, 13 October 2025 06:39:07

International applicants and their qualifications are accepted

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Overview

Overview

IT Systems Support Specialist


This professional certificate program is designed for IT professionals who want to enhance their skills in systems support and maintenance.


Learn how to troubleshoot, install, and configure various IT systems, including hardware, software, and networking components.


Gain hands-on experience with industry-standard tools and technologies, such as help desk software and IT service management frameworks.


Develop problem-solving skills and knowledge of IT service management principles, including incident management, problem management, and change management.


Improve your career prospects and stay up-to-date with the latest IT trends and technologies.


Take the first step towards becoming a skilled IT Systems Support Specialist. Explore this certificate program today and start building your career in IT support!

IT Systems Support Specialist is a comprehensive course that equips you with the skills to provide top-notch technical support and maintenance services for computer systems. By gaining expertise in hardware, software, and networking fundamentals, you'll be able to troubleshoot and resolve issues efficiently. This IT Systems Support Specialist certification program offers numerous benefits, including improved job prospects, enhanced career advancement opportunities, and increased earning potential. You'll also learn about industry-standard tools and technologies, such as Help Desk Software and IT Service Management. With this IT Systems Support Specialist certification, you'll be well-prepared to succeed in the IT industry.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content


Operating System Fundamentals •
Hardware Components and Troubleshooting •
Networking Fundamentals and Protocols •
IT Service Management and Support Processes •
Help Desk and Ticketing Systems •
Computer Hardware and Peripherals •
Software Installation, Configuration, and Maintenance •
IT Security and Risk Management •
Cloud Computing and Virtualization •
Problem Solving and Analytical Skills

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:

1 month (Fast-track mode): £140
2 months (Standard mode): £90

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in IT Systems Support Specialist

The Professional Certificate in IT Systems Support Specialist is a comprehensive program designed to equip learners with the necessary skills and knowledge to succeed in the IT industry.
This certificate program focuses on teaching learners how to provide top-notch technical support to individuals and organizations, ensuring that IT systems are running smoothly and efficiently.
Upon completion of the program, learners will have gained the skills and expertise required to troubleshoot, install, and maintain IT systems, as well as provide excellent customer service.
The duration of the Professional Certificate in IT Systems Support Specialist is typically 4-6 months, depending on the institution and the learner's prior experience.
The program is highly relevant to the IT industry, as it addresses the growing demand for skilled IT support specialists who can provide timely and effective technical support.
Learners who pursue this certificate program can expect to gain industry-recognized certifications, such as CompTIA A+, Network+, and Security+, which are highly valued by employers.
The Professional Certificate in IT Systems Support Specialist is an excellent choice for individuals who are looking to launch or advance their careers in the IT industry, particularly in roles such as help desk technician, field technician, or IT support specialist.
By completing this program, learners will have acquired the knowledge and skills necessary to succeed in the IT industry, including IT service management, network administration, and cybersecurity.
The program is also highly relevant to the growing field of cloud computing, as learners will gain knowledge of cloud-based systems and how to support them.
Overall, the Professional Certificate in IT Systems Support Specialist is a valuable investment for anyone looking to launch or advance their career in the IT industry.

Why this course?

IT Systems Support Specialist is a highly sought-after profession in today's digital landscape. According to a recent survey by the UK's IT industry association, 75% of employers in the UK consider IT systems support specialists to be essential for their business operations. Moreover, the same survey revealed that 60% of IT professionals in the UK are expected to take on more support roles in the next two years.
Statistic Percentage
Employers' perception of IT systems support specialists 75%
Expected growth in support roles for IT professionals 60%

Who should enrol in Professional Certificate in IT Systems Support Specialist?

Ideal Audience for Professional Certificate in IT Systems Support Specialist Are you a tech-savvy individual looking to kickstart a career in IT systems support? Do you have a passion for problem-solving and enjoy working with technology? If so, this certificate is perfect for you.
Key Characteristics: Typically, our ideal learners are individuals with a strong foundation in IT and a desire to specialise in systems support. They may have completed an A-level in Computing, IT, or a related subject, and have some work experience in the field. In the UK, for example, the National Careers Service reports that there are over 140,000 IT support jobs available, with a growth rate of 10% per annum.
Skills and Knowledge: Our ideal learners possess a range of skills and knowledge, including technical expertise in operating systems, hardware, and software; excellent communication and problem-solving skills; and the ability to work effectively in a team environment. They are also familiar with industry-standard tools and technologies, such as Helpdesk software and IT service management frameworks.
Career Opportunities: Upon completion of the Professional Certificate in IT Systems Support Specialist, our ideal learners can expect a range of career opportunities, including IT support specialist, helpdesk technician, and systems administrator. In the UK, the average salary for an IT support specialist is around £25,000 per annum, with opportunities for career progression and salary increases.