Professional Certificate in IT Support Automation with AI

Friday, 13 February 2026 02:59:13

International applicants and their qualifications are accepted

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Overview

Overview

IT Support Automation with AI

Designed for IT professionals and those new to the field, this certificate program teaches you how to automate tasks and improve efficiency using artificial intelligence.

Learn to use AI-powered tools to streamline support processes, reduce manual labor, and enhance customer satisfaction.

Some of the key topics covered include:

Automation of repetitive tasks, AI-powered chatbots, Machine learning for predictive maintenance, and more.

Gain hands-on experience with industry-leading tools and software, and take your career to the next level.

Start your journey in IT support automation today and discover a more efficient, effective way to deliver exceptional customer service.

IT Support Automation with AI is a game-changing course that revolutionizes the way you work. By mastering IT Support Automation with AI, you'll gain the skills to automate repetitive tasks, enhance customer satisfaction, and drive business growth. This comprehensive program teaches you how to leverage AI-powered tools to streamline support processes, reduce costs, and improve efficiency. With IT Support Automation with AI, you'll enjoy career prospects in high demand, including roles in IT support, technical operations, and business analysis. Unique features include hands-on training, real-world case studies, and access to industry experts.

Entry requirements

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
Automation Fundamentals •
Scripting with Python •
Automation Tools and Platforms •
Artificial Intelligence (AI) Basics •
Machine Learning (ML) for Automation •
Natural Language Processing (NLP) for Chatbots •
Robotic Process Automation (RPA) Principles •
Cloud Computing for Automation •
Cybersecurity for Automated Systems •
Data Analytics for Automation Decisions

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in IT Support Automation with AI

The Professional Certificate in IT Support Automation with AI is a comprehensive program designed to equip learners with the skills required to automate IT support processes using artificial intelligence (AI) and machine learning (ML) technologies. This program focuses on teaching learners how to design, implement, and manage IT support automation solutions that can improve efficiency, reduce costs, and enhance customer satisfaction. By the end of the program, learners will be able to automate routine IT support tasks, such as incident management, problem management, and change management, using AI-powered tools and platforms. The duration of the program is typically 4-6 months, with learners completing a series of online courses and assignments that cover the key concepts and skills required for IT support automation with AI. The program is designed to be flexible, allowing learners to complete the coursework at their own pace and on their own schedule. The Professional Certificate in IT Support Automation with AI is highly relevant to the IT industry, as organizations are increasingly looking for professionals who can automate IT support processes using AI and ML technologies. By completing this program, learners can demonstrate their expertise in IT support automation with AI and increase their job prospects in the industry. Upon completion of the program, learners will receive a professional certificate that is recognized by employers and industry organizations. The certificate will also provide learners with a solid foundation in IT support automation with AI, enabling them to pursue further education or career advancement opportunities in the field. The program is designed to be industry-agnostic, meaning that learners can apply the skills and knowledge they gain to a variety of roles and industries, including IT support, help desk, and technical support. The program also covers the latest trends and technologies in IT support automation with AI, ensuring that learners are equipped with the skills and knowledge required to stay up-to-date in the field.

Why this course?

IT Support Automation with AI has become a crucial skill in today's market, with the UK's IT industry expected to grow by 4.3% annually until 2025, according to a report by the UK's Office for National Statistics. The demand for professionals with expertise in automation and AI is on the rise, with 71% of IT decision-makers planning to invest in automation technologies in the next two years, as stated by a survey by Spiceworks.
Year Percentage of IT Decision-Makers Investing in Automation
2022 55%
2023 63%
2024 71%
2025 75%

Who should enrol in Professional Certificate in IT Support Automation with AI?

Ideal Audience for Professional Certificate in IT Support Automation with AI Are you a UK-based IT professional looking to upskill and stay ahead in the job market?
Job Roles: IT Support Technicians, Help Desk Specialists, Network Administrators, and Cybersecurity Experts can benefit from this certification.
Skills Gap: According to a report by the UK's National Cyber Security Centre, 60% of cyber attacks are successful because of human error. This course helps bridge the skills gap in AI-powered automation.
Career Benefits: With this certification, you can expect a 15-20% increase in salary and a 25% increase in job satisfaction, according to a survey by the Chartered Institute of Information Technology.
Learning Outcomes: Upon completion, you'll gain expertise in AI-powered automation, IT service management, and data analysis, making you a more competitive candidate in the UK job market.