Professional Certificate in IT Service Design

Friday, 19 September 2025 18:12:28

International applicants and their qualifications are accepted

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Overview

Overview

IT Service Design

is a professional certification that equips learners with the skills to create end-to-end services that meet business needs.
Service designers play a crucial role in delivering exceptional customer experiences. This certification helps them develop a deep understanding of service design principles, human-centered design methods, and service blueprinting techniques.
By mastering these skills, learners can improve service quality, increase customer satisfaction, and drive business growth.
Some key takeaways from this certification include understanding service ecosystems, designing seamless customer journeys, and measuring service quality.
If you're interested in advancing your career in IT service design, explore this certification to learn more about how to create innovative services that meet business objectives.

IT Service Design is a highly sought-after skill in the industry, and our Professional Certificate program can help you develop it. By learning the principles and practices of IT service design, you'll gain a deep understanding of how to create end-to-end services that meet customer needs. With this course, you'll benefit from design thinking principles, service blueprinting, and value stream mapping. You'll also develop skills in service portfolio management, service level management, and IT service management. Upon completion, you'll be well-equipped to take on roles such as IT service designer, service manager, or business analyst.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
• IT Service Design Principles •
• Service Design Process •
• Service Blueprinting •
• User Journey Mapping •
• Service Quality Management •
• Design Thinking •
• Service Innovation •
• Service Design Tools and Techniques •
• Service Design Metrics and Evaluation

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in IT Service Design

The Professional Certificate in IT Service Design is a comprehensive program that equips learners with the necessary skills to design and deliver high-quality IT services.
This program focuses on the business and technical aspects of IT service design, enabling learners to create value for customers and organizations.
Upon completion, learners will be able to apply IT service design principles to real-world scenarios, resulting in improved customer satisfaction and business outcomes.
The learning outcomes of this program include the ability to analyze business needs, design IT services, and implement them effectively.
Learners will also gain knowledge of IT service management frameworks, such as ITIL, and how to apply them in practice.
The duration of the program is typically 12 weeks, with learners completing a series of modules and assignments to demonstrate their understanding of IT service design concepts.
Industry relevance is a key aspect of this program, as it prepares learners to work in a variety of IT service design roles, including service designer, service manager, and IT consultant.
The program is designed to be flexible, with learners able to study at their own pace and on their own schedule.
The Professional Certificate in IT Service Design is a valuable addition to any IT professional's skillset, providing a competitive edge in the job market.
By completing this program, learners can demonstrate their expertise in IT service design and enhance their career prospects in the IT industry.
The program is delivered by experienced instructors who have a deep understanding of IT service design principles and practices.
Learners can expect a supportive and interactive learning environment, with opportunities to engage with peers and instructors through online discussions and live sessions.

Why this course?

IT Service Design has become a crucial aspect of the IT industry, with the UK's digital sector valued at £276 billion in 2020, according to a report by Digital Catapult. The demand for skilled professionals in IT service design is on the rise, with a projected growth rate of 13% by 2025, outpacing the average for all occupations.
Year Growth Rate
2020 10%
2021 12%
2022 13%

Who should enrol in Professional Certificate in IT Service Design?

Ideal Audience for Professional Certificate in IT Service Design Are you a UK-based IT professional looking to upskill and enhance your career prospects?
Professionals in IT Service Management With over 1.3 million IT professionals in the UK, this certificate is ideal for those working in IT service management, seeking to gain a deeper understanding of service design principles and practices.
IT Service Managers IT service managers can benefit from this certificate, as it provides a comprehensive understanding of service design, enabling them to improve service quality, reduce costs, and increase customer satisfaction.
IT Service Designers IT service designers can also benefit from this certificate, as it provides a solid foundation in service design principles, enabling them to create innovative and effective service solutions.
Career Changers Those looking to transition into a career in IT service design can also benefit from this certificate, as it provides a comprehensive introduction to the field and prepares them for further study or professional certification.