Professional Certificate in ICT Service Transition and Support

Friday, 13 February 2026 04:36:41

International applicants and their qualifications are accepted

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Overview

Overview

ICT Service Transition and Support

is a professional certificate designed for IT professionals seeking to enhance their skills in managing and maintaining IT services.
Service Transition is a critical phase in the IT service lifecycle, where existing services are replaced or upgraded with new ones. This certificate helps learners understand the principles and best practices of service transition, including service asset and configuration management, service validation and testing, and service evaluation. The target audience for this certificate includes IT professionals working in service management, IT operations, and technical roles. They will learn how to apply the principles of service transition to improve the quality and efficiency of IT services. By completing this certificate, learners will gain the knowledge and skills required to support the successful delivery of IT services. Explore the ICT Service Transition and Support certificate to take your career to the next level.

Service Transition is a critical component of Information and Communication Technology (ICT) projects, ensuring seamless delivery and support. This Professional Certificate in ICT Service Transition and Support equips you with the skills to excel in this field. By mastering service transition, you'll gain a deep understanding of the entire lifecycle, from design to deployment. Key benefits include improved project outcomes, enhanced customer satisfaction, and increased efficiency. Career prospects are vast, with opportunities in IT service management, consulting, and project management. Unique features of the course include hands-on training, real-world case studies, and industry-recognized certifications.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

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• Service Transition
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• Service Desk Management
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• IT Service Continuity Management
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• Change Management
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• Release and Deployment Management
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• Service Validation and Testing
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• Service Asset and Configuration Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in ICT Service Transition and Support

The Professional Certificate in ICT Service Transition and Support is a comprehensive program designed to equip learners with the necessary skills and knowledge to transition and support ICT services effectively. This program focuses on teaching learners how to manage the transition process, from planning to implementation, and ensure that ICT services are delivered efficiently and effectively. The learning outcomes of this program include understanding the principles of service transition, designing and implementing transition plans, and managing the transition process. The duration of the Professional Certificate in ICT Service Transition and Support is typically 12 weeks, with learners expected to complete a series of modules and assignments within this timeframe. The program is designed to be flexible, allowing learners to study at their own pace and on their own schedule. The Professional Certificate in ICT Service Transition and Support is highly relevant to the IT industry, particularly in the areas of service management, transition management, and support. Learners who complete this program will gain the skills and knowledge needed to work in a variety of roles, including service transition manager, service support manager, and ICT project manager. The program is designed to be industry-recognized, with the aim of providing learners with a recognized qualification that can be used to enhance their careers. The Professional Certificate in ICT Service Transition and Support is also aligned with industry standards, such as the ITIL framework, which is widely used in the IT industry. Overall, the Professional Certificate in ICT Service Transition and Support is a valuable program for anyone looking to gain the skills and knowledge needed to transition and support ICT services effectively. With its flexible duration, industry-recognized status, and alignment with industry standards, this program is an excellent choice for learners looking to advance their careers in the IT industry.

Why this course?

Professional Certificate in ICT Service Transition and Support holds immense significance in today's market, particularly in the UK. The demand for skilled professionals in this field is on the rise, driven by the increasing need for efficient service management and support. According to a report by the IT Skills Framework for the Information Age (ITFIA), the UK's ICT service management industry is expected to grow by 10% annually, creating over 100,000 new job opportunities by 2025.
Year Job Opportunities
2020 50,000
2021 60,000
2022 70,000
2023 80,000
2024 90,000
2025 100,000

Who should enrol in Professional Certificate in ICT Service Transition and Support?

Ideal Audience for Professional Certificate in ICT Service Transition and Support Individuals seeking to enhance their skills in ICT service transition and support, particularly those working in the IT industry in the UK, where the demand for skilled professionals is high.
Key Characteristics: Professionals with at least 2 years of experience in ICT service management, IT service management, or a related field, looking to transition into service transition and support roles, or those seeking to upskill and reskill in this area.
UK Statistics: According to the UK's Office for National Statistics, the IT and technology sector employs over 2.3 million people, with a growth rate of 4.5% per annum. The demand for skilled ICT professionals, including those in service transition and support roles, is expected to continue to rise.
Learning Objectives: Upon completion of the Professional Certificate in ICT Service Transition and Support, learners will be able to transition into service transition and support roles, or upskill and reskill in this area, and demonstrate knowledge and understanding of ICT service transition and support principles, practices, and techniques.