Professional Certificate in ICT Service Strategy and Design

Friday, 19 September 2025 12:41:51

International applicants and their qualifications are accepted

Start Now     Viewbook

Overview

Overview

ICT Service Strategy and Design

is a professional certificate that equips IT professionals with the skills to design and deliver high-quality IT services.
Some of the key topics covered in this certificate include service strategy, service design, and service transition. These topics are essential for IT professionals who want to improve their service management skills and deliver better IT services to their organizations.

By completing this certificate, learners will gain a deeper understanding of how to design and deliver IT services that meet the needs of their customers. They will also learn how to use IT service management tools and techniques to improve service quality and efficiency.

Whether you're looking to advance your career or simply want to improve your IT service management skills, this certificate is an excellent choice. So why not explore further and find out more about ICT Service Strategy and Design?

ICT Service Strategy and Design is a comprehensive course that equips you with the skills to develop and implement effective IT service management strategies. By gaining a deep understanding of service design principles, you'll be able to create tailored solutions that meet the unique needs of your organization. This ICT Service Strategy and Design course offers numerous benefits, including improved service quality, increased efficiency, and enhanced customer satisfaction. With a strong focus on practical application, you'll be well-prepared for a career in IT service management, with opportunities in ICT Service Strategy and Design roles across various industries.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
ICT Service Strategy and Management •
ICT Service Portfolio Management •
ICT Service Level Management •
ICT Service Continuity Management •
ICT Service Validation and Testing •
ICT Service Measurement and Reporting •
ICT Service Design Principles •
ICT Service Transition Management •
ICT Service Delivery Management •
ICT Service Portfolio Analysis and Planning

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

Start Now

Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

Start Now

  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
  • Start Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in ICT Service Strategy and Design

The Professional Certificate in ICT Service Strategy and Design is a comprehensive program that equips learners with the knowledge and skills required to design and implement effective ICT service strategies.
This program is designed to provide learners with a deep understanding of the ICT service lifecycle, including service strategy, service design, service transition, service operation, and service management.
Upon completion of the program, learners will be able to analyze business needs and develop ICT service strategies that meet those needs, design and implement ICT services that meet business requirements, and manage the delivery of ICT services to ensure they meet business objectives.
The duration of the program is typically 12 weeks, with learners completing a series of modules that cover the key topics in ICT service strategy and design.
The program is highly relevant to the IT industry, as it provides learners with the skills and knowledge required to design and implement effective ICT service strategies that meet business needs.
Learners who complete the Professional Certificate in ICT Service Strategy and Design will be able to apply their knowledge and skills in a variety of roles, including ICT service manager, ICT service designer, and business analyst.
The program is also relevant to the broader business community, as it provides learners with an understanding of how ICT services can be used to support business objectives and improve organizational performance.
Overall, the Professional Certificate in ICT Service Strategy and Design is a valuable program that provides learners with the knowledge and skills required to design and implement effective ICT service strategies that meet business needs.

Why this course?

Professional Certificate in ICT Service Strategy and Design holds immense significance in today's market, particularly in the UK. The demand for skilled professionals in this field is on the rise, driven by the increasing need for organizations to adopt digital transformation strategies. According to a report by the Chartered Institute of Information and Communications Technology (BCS), the UK's ICT sector is expected to grow by 4.5% annually, creating a vast array of job opportunities.
Year Job Openings
2020 15,000
2021 18,000
2022 22,000
2023 25,000

Who should enrol in Professional Certificate in ICT Service Strategy and Design?

Ideal Audience for Professional Certificate in ICT Service Strategy and Design IT professionals seeking to enhance their skills in ICT service strategy and design, particularly those working in the UK's IT industry, where the demand for skilled professionals is high.
Key Characteristics: Professionals with at least 2 years of experience in IT service management, looking to transition into ICT service strategy and design roles, or those seeking to upskill and reskill in this area.
UK-Specific Statistics: According to a report by the Chartered Institute of IT (BCS), the UK's IT industry is facing a skills shortage, with 60% of employers reporting difficulties in finding skilled professionals. This course can help address this gap.
Learning Outcomes: Upon completion of this course, learners will be able to design and implement effective ICT service strategies, manage IT service portfolios, and develop skills in ICT service management.