Professional Certificate in Hospitality Quality Management

Saturday, 14 February 2026 10:39:19

International applicants and their qualifications are accepted

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Overview

Overview

Quality Management

is at the heart of the hospitality industry, ensuring exceptional guest experiences and driving business success. This Professional Certificate in Hospitality Quality Management is designed for hospitality professionals seeking to elevate their skills and knowledge in quality management.

Developing expertise in quality management enables you to identify and mitigate risks, improve operational efficiency, and enhance customer satisfaction.

Some key areas of focus include: quality planning, risk management, customer service, and continuous improvement.

By completing this certificate program, you'll gain a comprehensive understanding of quality management principles and practices, equipping you to make a positive impact on your organization.

Take the first step towards a career in quality management and explore this certificate program today!

Quality is at the heart of every successful hospitality establishment, and our Professional Certificate in Hospitality Quality Management is designed to equip you with the skills and knowledge to deliver exceptional customer experiences. By studying this course, you'll gain a deep understanding of quality management principles, including risk management, customer service, and staff development. With quality at its core, this course will help you identify and mitigate potential risks, improve customer satisfaction, and drive business growth. Upon completion, you'll be well-positioned for a career in hospitality management, with opportunities to work in hotels, restaurants, and other related industries.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content


Quality Management Systems (QMS)

Customer Service Standards

Food Safety and Hygiene

Staff Training and Development

Revenue Management and Yield Control

Marketing and Brand Management

Financial Management and Accounting

Human Resources Management

Supply Chain and Procurement Management

Quality Assurance and Control

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:

1 month (Fast-track mode): £140
2 months (Standard mode): £90

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in Hospitality Quality Management

The Professional Certificate in Hospitality Quality Management is a comprehensive program designed to equip learners with the necessary skills and knowledge to excel in the hospitality industry.
This certificate program focuses on teaching learners how to implement quality management systems, assess customer satisfaction, and analyze performance metrics.
Upon completion of the program, learners will be able to demonstrate their understanding of quality management principles, including risk management, continuous improvement, and customer service.
The duration of the Professional Certificate in Hospitality Quality Management is typically 6-12 months, depending on the learner's prior experience and the pace of study.
The program is highly relevant to the hospitality industry, as it addresses the growing need for quality management systems in hotels, restaurants, and other service-based businesses.
By obtaining this certificate, learners can enhance their career prospects and demonstrate their commitment to quality management in the hospitality sector.
The Professional Certificate in Hospitality Quality Management is offered by various institutions and organizations, including hospitality schools, training centers, and industry associations.
Learners can expect to gain hands-on experience through case studies, group projects, and industry visits, which will help them apply theoretical knowledge in real-world settings.
The program is designed to be flexible, with online and on-campus options available to accommodate different learning styles and schedules.
Upon completion, learners will receive a recognized certificate that can be added to their resume or professional profile, showcasing their expertise in hospitality quality management.
The Professional Certificate in Hospitality Quality Management is an excellent choice for individuals looking to advance their careers in the hospitality industry or start a new career in quality management.

Why this course?

Professional Certificate in Hospitality Quality Management is a highly sought-after credential in today's market, with the UK hospitality industry experiencing significant growth. According to a report by the UK's Office for National Statistics (ONS), the hospitality sector contributed £134.9 billion to the UK's GDP in 2020, with employment numbers reaching 3.2 million people.
Year Employment Numbers
2020 3,200,000
2019 3,100,000
2018 3,000,000

Who should enrol in Professional Certificate in Hospitality Quality Management?

Ideal Audience for Professional Certificate in Hospitality Quality Management The ideal candidate is a hospitality professional seeking to enhance their skills in quality management, with a focus on the UK's £15 billion tourism industry, which supports over 2.5 million jobs.
Career Stage Entry-level to mid-career professionals, including hotel managers, department heads, and quality assurance specialists, looking to advance their careers and contribute to the growth of the UK's hospitality sector.
Education and Experience A bachelor's degree in hospitality, business, or a related field, with at least 2 years of experience in the hospitality industry, preferably in a quality management role.
Skills and Knowledge Strong understanding of hospitality operations, quality management principles, and industry-specific regulations, such as those set by the UK's Food Standards Agency and the British Standards Institution.
Career Goals To become a certified quality management professional, advance to senior roles, or start their own hospitality business, with the potential to earn a salary of up to £40,000 per annum.