Professional Certificate in Handling Difficult Conversations in Teams

Sunday, 15 February 2026 20:19:58

International applicants and their qualifications are accepted

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Overview

Overview

Difficult conversations

are inevitable in any team setting. This Professional Certificate in Handling Difficult Conversations in Teams is designed for professionals who want to master the art of navigating these challenging interactions.

Learn how to

address conflicts, provide constructive feedback, and improve communication skills to resolve issues efficiently. The course focuses on building trust, active listening, and empathy to create a positive team environment.

Develop essential skills

such as conflict resolution, negotiation, and effective communication to handle difficult conversations with confidence. By the end of this course, you'll be equipped to manage conflicts, improve relationships, and drive team success.

Take the first step

towards becoming a skilled communicator and conflict resolver. Explore this Professional Certificate in Handling Difficult Conversations in Teams and discover how to transform challenging interactions into opportunities for growth and improvement.

Difficult conversations are inevitable in any team, but learning how to handle them effectively can make all the difference. This Professional Certificate in Handling Difficult Conversations in Teams teaches you the skills to navigate these challenging discussions with confidence. By mastering the art of active listening, assertive communication, and conflict resolution, you'll improve your relationships, boost productivity, and enhance your career prospects. You'll gain a deeper understanding of difficult conversations and learn how to handle difficult conversations in a way that benefits everyone involved. With this course, you'll be equipped to tackle tough discussions with ease and achieve your goals.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Active Listening
• Clarifying Expectations
• Focusing on Behavior
• Giving Feedback
• Managing Emotions
• Non-Confrontational Language
• Problem-Solving Together
• Setting Boundaries
• Using "I" Statements
• De-escalating Conflict

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in Handling Difficult Conversations in Teams

The Professional Certificate in Handling Difficult Conversations in Teams is a valuable course that equips learners with the skills to navigate challenging team discussions with confidence and effectiveness.
This certification program is designed to help professionals develop the necessary skills to manage conflicts, improve communication, and enhance collaboration within teams.
Upon completion of the course, learners can expect to gain a deeper understanding of the key principles and strategies for handling difficult conversations in teams, including active listening, empathy, and conflict resolution techniques.
The course duration is typically 4-6 weeks, with learners completing a series of modules and assignments that assess their knowledge and skills in handling difficult conversations in teams.
The Professional Certificate in Handling Difficult Conversations in Teams is highly relevant to professionals working in teams, particularly those in leadership or management roles, as well as HR professionals and team facilitators.
The course is designed to be industry-agnostic, making it relevant to a wide range of sectors, including finance, healthcare, technology, and more.
By completing this certification program, learners can enhance their career prospects, improve their team's performance, and contribute to a more positive and productive work environment.
The course is delivered through a combination of online learning modules, video tutorials, and interactive exercises, making it accessible to learners from around the world.
The Professional Certificate in Handling Difficult Conversations in Teams is a valuable addition to any professional's skillset, providing a comprehensive understanding of the skills and strategies needed to navigate challenging team discussions with confidence and effectiveness.

Why this course?

Handling Difficult Conversations in Teams is a crucial skill in today's market, where effective communication and conflict resolution are essential for team success. According to a survey by the Chartered Institute of Personnel and Development (CIPD), 75% of employees have experienced conflict at work, with 60% reporting that it affects their well-being (CIPD, 2020).
Statistic Value
Employees experiencing conflict at work 75%
Impact of conflict on employee well-being 60%
A Professional Certificate in Handling Difficult Conversations in Teams can equip learners with the necessary skills and knowledge to navigate these challenging situations effectively. By understanding the underlying causes of conflict, developing active listening and communication skills, and learning strategies for de-escalation and resolution, learners can improve team dynamics and productivity.

Who should enrol in Professional Certificate in Handling Difficult Conversations in Teams ?

Ideal Audience for Professional Certificate in Handling Difficult Conversations in Teams This course is designed for team leaders, managers, and professionals who want to improve their communication skills and resolve conflicts effectively in a UK workplace.
Job Roles Team leaders, department heads, HR professionals, and anyone involved in managing teams and resolving conflicts.
Industry Sectors Public sector, private sector, and non-profit organizations, including charities and voluntary groups.
Number of Employees Small teams of up to 20 employees, medium-sized teams of 21-50 employees, and large teams of over 50 employees.
Location UK-based teams, with a focus on London, Manchester, Birmingham, and other major cities.
Time Commitment Approximately 12-16 hours, spread over 4-6 weeks, with flexible online learning options.