Professional Certificate in Frontline ICT Support

Friday, 13 February 2026 01:02:25

International applicants and their qualifications are accepted

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Overview

Overview

Frontline ICT Support

is designed for IT professionals and individuals seeking to enhance their technical skills in a fast-paced, dynamic environment.
Some of the key areas covered in this program include hardware and software troubleshooting, network administration, and cybersecurity fundamentals.
Through a combination of theoretical knowledge and practical exercises, learners will gain hands-on experience in resolving common ICT issues and providing effective support to end-users.
By the end of the program, learners will be equipped with the skills and confidence to provide high-quality ICT support in a variety of settings.
We invite you to explore our Professional Certificate in Frontline ICT Support and discover how you can take your career to the next level.

Frontline ICT Support is an ideal career path for those seeking a dynamic and rewarding role in the IT industry. This Professional Certificate course equips learners with the essential skills to provide top-notch support to individuals and organizations. By mastering Frontline ICT Support, you'll gain hands-on experience in troubleshooting, maintenance, and repair of computer systems and networks. With Frontline ICT Support, you'll enjoy career prospects in various industries, including corporate, government, and education sectors. Unique features of the course include practical training and industry-recognized certifications, ensuring you're job-ready upon completion.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

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• Troubleshooting Hardware Components
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• Operating System Installation and Configuration
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• Network Fundamentals and Connectivity
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• Data Backup and Recovery Techniques
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• Cybersecurity Best Practices for ICT Support
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• Mobile Device Management and Support
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• Cloud Computing Basics and Applications
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• ICT Security Threats and Mitigation
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• Customer Service and Communication Skills
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• ICT Infrastructure and Maintenance

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in Frontline ICT Support

The Professional Certificate in Frontline ICT Support is a comprehensive program designed to equip learners with the necessary skills and knowledge to provide effective technical support in the ICT industry.
This certificate program focuses on teaching learners how to troubleshoot, diagnose, and resolve common ICT issues, as well as how to communicate technical information to non-technical stakeholders.
Upon completion of the program, learners will be able to demonstrate their skills in areas such as hardware and software troubleshooting, network and system administration, and cybersecurity awareness.
The duration of the Professional Certificate in Frontline ICT Support is typically 12 weeks, with learners expected to complete a series of online modules and assignments.
The program is highly relevant to the ICT industry, as it addresses the growing demand for skilled ICT support professionals who can provide timely and effective technical assistance to organizations.
By completing this certificate program, learners can enhance their career prospects and earn a recognized qualification in ICT support, which can be beneficial for those looking to transition into a career in this field.
The Professional Certificate in Frontline ICT Support is offered by various educational institutions and training providers, and learners can choose from a range of delivery modes, including online and part-time options.
Overall, the Professional Certificate in Frontline ICT Support is an excellent choice for individuals who want to develop their ICT skills and launch a successful career in technical support.

Why this course?

Professional Certificate in Frontline ICT Support is a highly sought-after qualification in today's digital landscape. According to a recent survey by the UK's IT industry, 75% of employers consider ICT skills essential for job readiness (Source: IT Skills Framework Council). Moreover, the UK's National Careers Service reports that ICT professionals with a professional certificate can expect a 20% increase in salary compared to those without one (Source: National Careers Service).
Statistic Value
Employers' preference for ICT skills 75%
Salary increase for ICT professionals with a professional certificate 20%

Who should enrol in Professional Certificate in Frontline ICT Support?

Ideal Audience for Professional Certificate in Frontline ICT Support Individuals seeking a career in ICT support, with a focus on those in the UK who are looking to upskill or reskill in this field.
Key Characteristics: Typically have some basic IT knowledge, but lack formal qualifications in ICT support. In the UK, this may include those in customer service, administration, or related roles who want to transition into ICT support.
Career Goals: Those looking to secure a role in ICT support, such as help desk technician, field engineer, or technical support specialist. In the UK, this may include individuals seeking to progress from an entry-level position to a more senior role.
Prerequisites: No prior qualifications in ICT support are required, but a basic understanding of IT concepts and terminology is essential. Learners should be comfortable with using computers and have basic problem-solving skills.