Professional Certificate in Equality and Diversity in Tourism and Hospitality

Thursday, 19 February 2026 16:44:36

International applicants and their qualifications are accepted

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Overview

Overview

Equality and diversity in tourism and hospitality is a crucial aspect of creating a welcoming environment for all guests and staff.


The Professional Certificate in Equality and Diversity in Tourism and Hospitality aims to equip learners with the knowledge and skills to promote equality, diversity, and inclusion in the industry.


By understanding the importance of equality and diversity, learners will be able to identify and challenge biases, develop effective strategies for promoting diversity, and create a culture of inclusion in their workplace.


This course is designed for professionals working in the tourism and hospitality industry who want to enhance their understanding of equality and diversity and contribute to creating a more inclusive workplace.


Some key topics covered in the course include: equality and diversity in the workplace, unconscious bias, cultural awareness, and creating a welcoming environment for guests and staff.


By completing this course, learners will gain a deeper understanding of the role of equality and diversity in tourism and hospitality and be able to apply this knowledge in their daily work.


So why not explore this course further and take the first step towards creating a more inclusive and welcoming environment in your workplace?

Equality and diversity are essential in the tourism and hospitality industry, and this Professional Certificate course will equip you with the knowledge and skills to promote inclusivity and respect. By studying this course, you'll gain a deeper understanding of the impact of equality and diversity on customer satisfaction, employee engagement, and business success. You'll learn how to identify and address unconscious bias, create inclusive marketing campaigns, and develop strategies for promoting diversity in the workplace. With this certificate, you'll be well on your way to a career in tourism and hospitality, where equality and diversity are valued and celebrated.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Equality and Diversity in the Tourism Industry • Understanding and Promoting Cultural Sensitivity • Disability Awareness and Access in Tourism • Effective Communication Strategies for Diverse Groups • Managing Conflict and Complaints in a Diverse Work Environment • Diversity and Inclusion in Hospitality Services • Equality and Diversity in Marketing and Sales • Understanding and Addressing Unconscious Bias • Creating Inclusive Tourist Destinations and Experiences • Equality and Diversity in Human Resources Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in Equality and Diversity in Tourism and Hospitality

The Professional Certificate in Equality and Diversity in Tourism and Hospitality is a comprehensive program designed to equip learners with the knowledge and skills necessary to promote equality and diversity in the tourism and hospitality industry. This certificate program aims to address the growing need for equality and diversity training in the tourism and hospitality sector, where cultural sensitivity and inclusivity are crucial for providing excellent customer service and ensuring a positive guest experience. Upon completion of the program, learners can expect to achieve the following learning outcomes:
understanding of equality and diversity concepts and their application in the tourism and hospitality industry,
ability to identify and challenge discriminatory behaviors and attitudes,
knowledge of strategies for promoting inclusivity and diversity in workplace practices and policies,
skills in communicating effectively with diverse groups of people, and
understanding of the importance of equality and diversity in driving business success. The duration of the Professional Certificate in Equality and Diversity in Tourism and Hospitality varies depending on the institution offering the program, but it typically takes several months to complete.
learners can expect to spend around 6-12 months studying part-time, with flexible learning options available to accommodate different schedules and learning styles. The Professional Certificate in Equality and Diversity in Tourism and Hospitality is highly relevant to the tourism and hospitality industry, where cultural sensitivity and inclusivity are essential for providing excellent customer service and ensuring a positive guest experience.
by completing this program, learners can enhance their career prospects and contribute to creating a more inclusive and diverse workplace culture. This program is also relevant to the broader hospitality industry, where equality and diversity are critical for driving business success and promoting social responsibility.
by addressing the needs of diverse customers and staff, hospitality businesses can improve their reputation, increase customer loyalty, and drive revenue growth. Overall, the Professional Certificate in Equality and Diversity in Tourism and Hospitality is a valuable program that can help learners develop the knowledge, skills, and attitudes necessary to promote equality and diversity in the tourism and hospitality industry.
with its flexible learning options and industry-relevant content, this program is an excellent choice for anyone looking to enhance their career prospects and contribute to creating a more inclusive and diverse workplace culture.

Why this course?

Professional Certificate in Equality and Diversity in Tourism and Hospitality is highly significant in today's market, particularly in the UK. According to a survey by the Equality and Human Rights Commission (EHRC), 1 in 5 workers in the tourism and hospitality industry have experienced harassment or bullying at work. Moreover, a report by the UK's Office for National Statistics (ONS) states that 1 in 4 employees in the sector have experienced discrimination, highlighting the need for effective equality and diversity training.
UK Tourism and Hospitality Industry
Employment of workers with disabilities: 22.1% (EHRC, 2020)
Employment of workers from ethnic minority groups: 17.1% (EHRC, 2020)
Employment of workers with a disability: 22.1% (EHRC, 2020)

Who should enrol in Professional Certificate in Equality and Diversity in Tourism and Hospitality?

Ideal Audience for Professional Certificate in Equality and Diversity in Tourism and Hospitality Are you a tourism and hospitality professional looking to enhance your skills in promoting equality and diversity in the industry?
Professionals in the tourism and hospitality sector In the UK, 1 in 5 workers in the tourism and hospitality industry report experiencing discrimination or harassment at work, highlighting the need for equality and diversity training.
Managers and supervisors With the UK's tourism industry worth £139 billion, employers must ensure their staff are equipped to provide excellent customer service to all, regardless of their background or identity.
New entrants to the industry The Professional Certificate in Equality and Diversity in Tourism and Hospitality is ideal for those new to the industry, providing a solid foundation in equality and diversity principles and practices.
Anyone seeking to advance their careers Whether you're looking to move into a leadership role or simply want to demonstrate your commitment to equality and diversity, this certificate is an excellent way to enhance your skills and knowledge.