Professional Certificate in Customer Retention Automation with AI

Friday, 13 February 2026 13:49:28

International applicants and their qualifications are accepted

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Overview

Overview

Customer Retention Automation with AI

is designed for professionals seeking to enhance their skills in managing customer relationships and improving business outcomes. This program focuses on teaching learners how to leverage automation and artificial intelligence to streamline customer retention processes.

By mastering the techniques and tools outlined in this course, you'll be able to analyze customer data, identify areas for improvement, and implement targeted strategies to increase loyalty and retention rates.

Some key concepts covered include chatbot development, predictive analytics, and workflow optimization, all within the context of a customer-centric approach.

Whether you're looking to upskill or reskill, this program is ideal for those in customer-facing roles, sales teams, or business analysts seeking to drive growth through data-driven decision making.

Take the first step towards revolutionizing your customer retention strategy with Customer Retention Automation with AI. Explore the course today and discover how you can transform your business with the power of automation and AI.

Customer Retention Automation with AI is a game-changing course that equips you with the skills to revolutionize customer retention using AI-powered automation. By mastering this field, you'll gain a competitive edge in the job market and boost your career prospects in industries like sales, marketing, and customer success. This course offers key benefits such as improved efficiency, enhanced customer experience, and increased revenue growth. You'll also learn about unique features like chatbots, predictive analytics, and personalized marketing. With a strong focus on practical applications, you'll be able to automate routine tasks, identify high-value customers, and create data-driven strategies to retain customers.

Entry requirements

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
• Customer Retention Strategies for AI-Powered Automation •
• Introduction to Chatbots and Conversational AI •
• Predictive Analytics for Personalized Customer Engagement •
• Sentiment Analysis and Emotional Intelligence in Customer Service •
• Building Effective Workflows with Low-Code Automation Tools •
• AI-Driven Customer Segmentation and Profiling •
• Implementing AI-Powered Chatbots for 24/7 Customer Support •
• Measuring Customer Retention Success with Key Performance Indicators (KPIs) •
• Advanced Machine Learning Techniques for Enhanced Customer Insights

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in Customer Retention Automation with AI

The Professional Certificate in Customer Retention Automation with AI is a comprehensive online course designed to equip learners with the skills and knowledge required to implement customer retention automation using artificial intelligence (AI) technologies.
Through this program, learners will gain a deep understanding of the principles and best practices of customer retention automation, including data analysis, predictive modeling, and automation strategies.
The course covers a range of topics, including machine learning, natural language processing, and computer vision, which are essential for building effective customer retention automation systems.
Upon completion of the course, learners will be able to design and implement customer retention automation solutions using AI-powered tools and technologies, resulting in improved customer engagement, increased loyalty, and enhanced business outcomes.
The Professional Certificate in Customer Retention Automation with AI is a highly relevant and industry-recognized credential that is in high demand across various sectors, including retail, finance, healthcare, and technology.
With a duration of approximately 12 weeks, the course is designed to be completed at the learner's own pace, allowing them to balance their studies with their existing work commitments.
The course is taught by experienced instructors who have extensive industry experience in customer retention automation and AI, providing learners with a unique opportunity to learn from the experts in the field.
The Professional Certificate in Customer Retention Automation with AI is a valuable addition to any learner's skillset, providing a competitive edge in the job market and opening up new career opportunities in customer retention automation and AI.

Why this course?

Customer Retention Automation with AI has become a crucial aspect of businesses in the UK, with 71% of companies stating that retaining existing customers is more cost-effective than acquiring new ones (Source: Google Charts 3D Column Chart). A recent survey by the Centre for Retail Research found that 63% of UK retailers believe that AI-powered customer retention strategies will be essential for their success in the next five years.
Year Percentage of Companies
2020 45%
2021 55%
2022 65%
2023 71%

Who should enrol in Professional Certificate in Customer Retention Automation with AI?

Ideal Audience for Professional Certificate in Customer Retention Automation with AI Are you a business leader or operations manager looking to boost customer satisfaction and loyalty in the UK?
Key Characteristics: You should be familiar with the basics of customer relationship management (CRM) software and have experience in managing customer-facing teams.
Industry Insights: In the UK, 75% of customers are more likely to switch to a competitor if they have a poor customer service experience. By automating customer retention, you can reduce churn rates and increase customer lifetime value.
Job Roles: This course is suitable for customer success managers, account managers, sales teams, and business analysts looking to upskill and reskill in customer retention automation with AI.
Prerequisites: No prior experience is required, but a basic understanding of CRM software and data analysis is beneficial.