Professional Certificate in Customer Relationship for Sales

Monday, 16 February 2026 04:33:13

International applicants and their qualifications are accepted

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Overview

Overview

Customer Relationship for Sales


This professional certificate program is designed for sales professionals who want to develop strong customer relationship skills.


Learn how to build trust, identify customer needs, and close deals with our expert-led training. The program focuses on practical techniques to improve communication, negotiation, and relationship management skills.

Through interactive modules and real-world case studies, you'll gain hands-on experience in:


Identifying customer pain points and developing targeted solutions


Creating personalized sales strategies and pitches


Managing customer expectations and delivering exceptional service

By the end of the program, you'll be equipped with the skills to:


Build long-lasting customer relationships


Drive sales growth and revenue


Stay ahead of the competition

Take the first step towards becoming a sales expert. Explore our Customer Relationship for Sales program today and start building stronger customer relationships that drive results.

Customer Relationship for Sales is a comprehensive Professional Certificate program designed to equip you with the essential skills to build and maintain strong customer relationships, driving sales growth and revenue maximization. By mastering the art of customer-centric sales, you'll gain a competitive edge in the market and unlock lucrative career opportunities. Key benefits include enhanced communication skills, strategic account management, and data-driven decision making. Unique features of the course include interactive case studies, industry expert guest lectures, and a personalized mentorship program. With this certificate, you'll be well-positioned to succeed in sales roles across various industries, including business development and account management.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Effective Communication Skills for Sales Professionals
• Building Trust and Credibility in Customer Relationships
• Understanding Customer Needs and Pain Points
• Sales Strategy and Planning for Success
• Negotiation and Conflict Resolution Techniques
• Customer Relationship Management (CRM) Software
• Sales Enablement and Training for Teams
• Personal Branding and Online Presence for Sales
• Sales Analytics and Performance Metrics
• Closing Deals and Managing Customer Expectations

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:

1 month (Fast-track mode): £140
2 months (Standard mode): £90

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in Customer Relationship for Sales

The Professional Certificate in Customer Relationship for Sales is a comprehensive program designed to equip sales professionals with the necessary skills to build strong customer relationships and drive business growth.
This certificate program focuses on teaching sales professionals how to understand customer needs, develop effective sales strategies, and deliver exceptional customer service.
Upon completion of the program, learners can expect to gain knowledge and skills in areas such as customer relationship management, sales communication, and negotiation techniques.
The duration of the program is typically 4-6 months, with learners required to complete a series of modules and assignments to demonstrate their understanding of the subject matter.
The program is highly relevant to the sales industry, as it provides learners with the skills and knowledge needed to succeed in today's competitive sales environment.
Industry professionals can benefit from this certificate by enhancing their existing skills, staying up-to-date with industry trends, and advancing their careers in sales.
The Professional Certificate in Customer Relationship for Sales is offered by reputable institutions and is recognized globally, making it an attractive option for those looking to upskill or reskill in the sales field.
By investing in this certificate, learners can expect to see improvements in their sales performance, increased customer satisfaction, and ultimately, business success.
The program is designed to be flexible, allowing learners to balance their studies with their existing work commitments, making it an ideal option for working professionals.
Overall, the Professional Certificate in Customer Relationship for Sales is an excellent choice for anyone looking to develop their sales skills, enhance their career prospects, and drive business growth in the customer relationship management space.

Why this course?

Professional Certificate in Customer Relationship for Sales is highly significant in today's market, where customer satisfaction and retention are crucial for business success. According to a survey by the Chartered Institute of Marketing (CIM), 85% of UK businesses believe that customer relationships are the key to their success. In the UK, the average salesperson handles around 100 customers, with 70% of sales coming from existing customers (Source: Salesforce).
Statistic Value
Number of customers handled by salesperson 100
Percentage of sales from existing customers 70%

Who should enrol in Professional Certificate in Customer Relationship for Sales?

Ideal Audience for Professional Certificate in Customer Relationship for Sales Are you a sales professional looking to enhance your skills and knowledge in building strong customer relationships? Do you want to increase sales and revenue for your business? You're in the right place.
Key Characteristics: Sales professionals, business development managers, account managers, and anyone involved in B2B sales in the UK.
Industry Background: The UK sales industry is highly competitive, with an average salesperson handling around 100-150 clients. According to a report by the Chartered Institute of Marketing, 70% of sales are influenced by customer relationships, making it essential for sales professionals to develop strong interpersonal skills.
Learning Objectives: Gain a deeper understanding of customer relationship management, develop effective communication and negotiation skills, and learn how to build strong relationships with clients to drive sales growth.
Who Should Take This Course: Sales professionals, business development managers, account managers, and anyone involved in B2B sales in the UK who want to improve their skills and knowledge in customer relationship management.