Professional Certificate in Customer Relationship Management with Predictive Analytics

Thursday, 12 February 2026 21:07:43

International applicants and their qualifications are accepted

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Overview

Overview

Customer Relationship Management (CRM) with Predictive Analytics

is designed for professionals seeking to enhance their skills in managing customer interactions and leveraging data-driven insights to drive business growth.

Learn how to analyze customer behavior, identify trends, and make informed decisions with our Professional Certificate in Customer Relationship Management with Predictive Analytics.

This program is ideal for marketing and sales professionals, business analysts, and anyone looking to improve their customer-centric approach.

Through a combination of coursework and hands-on projects, you'll gain expertise in using predictive analytics tools to personalize customer experiences, optimize sales strategies, and increase customer loyalty.

Take the first step towards becoming a customer relationship management expert and explore this program further to discover how you can apply predictive analytics to drive business success.

Predictive Analytics is the backbone of effective Customer Relationship Management (CRM). This Professional Certificate course combines the two to empower professionals with data-driven insights, revolutionizing the way businesses interact with their customers. By leveraging predictive analytics, learners will gain a competitive edge in the job market, with career prospects in data analysis, business intelligence, and CRM. Unique features of the course include hands-on experience with industry-leading tools, real-world case studies, and expert guidance from industry professionals. Upon completion, learners will be equipped to drive business growth, improve customer satisfaction, and stay ahead of the competition.

Entry requirements

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Data Mining for CRM • Predictive Modeling Techniques • Customer Segmentation Analysis • Text Mining and Sentiment Analysis • Social Media Analytics • Data Visualization for Insights • Machine Learning Algorithms • CRM System Implementation • Big Data Analytics for CRM • Advanced Statistical Analysis

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in Customer Relationship Management with Predictive Analytics

The Professional Certificate in Customer Relationship Management with Predictive Analytics is a comprehensive program designed to equip learners with the skills and knowledge required to effectively manage customer relationships and leverage predictive analytics to drive business growth.
This program focuses on teaching learners how to analyze customer data, identify patterns, and make data-driven decisions to improve customer satisfaction and loyalty. Through a combination of coursework and hands-on projects, learners will gain a deep understanding of CRM systems, predictive analytics tools, and data visualization techniques.
Upon completion of the program, learners can expect to gain the following learning outcomes: develop a comprehensive understanding of CRM principles and practices; learn how to collect, analyze, and interpret customer data; and apply predictive analytics techniques to drive business growth and improve customer relationships.
The duration of the program is typically 4-6 months, with learners completing a series of online courses and assignments. The program is designed to be flexible, allowing learners to balance their studies with work or other commitments.
The Professional Certificate in Customer Relationship Management with Predictive Analytics is highly relevant to the marketing, sales, and customer service industries, where understanding customer behavior and preferences is critical to driving business success. By gaining the skills and knowledge required to effectively manage customer relationships and leverage predictive analytics, learners can enhance their career prospects and contribute to the growth and success of their organizations.
Industry professionals and business leaders are increasingly recognizing the importance of customer relationship management and predictive analytics in driving business growth and improving customer satisfaction. As a result, the demand for skilled professionals with expertise in CRM and predictive analytics is on the rise, making this program an excellent choice for those looking to launch or advance their careers in these fields.

Why this course?

Customer Relationship Management with Predictive Analytics is a vital skill in today's market, particularly in the UK. According to a survey by the Chartered Institute of Marketing, 70% of UK businesses believe that data-driven decision-making is crucial for their success. In fact, a study by the CMO Council found that 61% of UK marketers use predictive analytics to inform their customer relationship strategies.
Statistic Percentage
UK businesses that use data-driven decision-making 70%
UK marketers that use predictive analytics 61%

Who should enrol in Professional Certificate in Customer Relationship Management with Predictive Analytics?

Customer Relationship Management (CRM) professionals are in high demand, with the UK's CRM market expected to reach £3.5 billion by 2025, growing at a CAGR of 10.3%.
Those with expertise in Predictive Analytics can command salaries up to £60,000 per annum, significantly higher than the national average. The course is ideal for business analysts, marketing managers, sales teams, and data scientists looking to upskill and stay ahead in the competitive job market.
Individuals with a strong understanding of CRM software, data analysis tools, and statistical modeling will benefit from this certification. By acquiring the skills and knowledge required for Predictive Analytics in CRM, learners can drive business growth, improve customer engagement, and increase revenue.