Professional Certificate in Customer Relationship Management with Machine Learning Applications

Wednesday, 11 February 2026 02:14:31

International applicants and their qualifications are accepted

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Overview

Overview

Customer Relationship Management (CRM) with Machine Learning Applications


Unlock the power of CRM to revolutionize your customer interactions and drive business growth. This Professional Certificate program is designed for practitioners and business professionals looking to enhance their skills in CRM and machine learning applications.

Learn how to leverage machine learning algorithms to analyze customer data, predict behavior, and personalize interactions. Develop a deep understanding of CRM software and its integration with machine learning technologies.


Gain practical skills in data analysis, predictive modeling, and customer segmentation. Apply your knowledge to real-world scenarios and improve customer satisfaction, retention, and loyalty.

Take the first step towards a more customer-centric approach. Explore this Professional Certificate program and discover how CRM with machine learning applications can transform your business.

Customer Relationship Management with Machine Learning Applications is a comprehensive course that equips professionals with the skills to leverage technology and data-driven insights to build strong customer relationships. By mastering CRM principles and machine learning algorithms, participants can gain a competitive edge in the industry. The course offers key benefits such as improved customer engagement, enhanced sales forecasting, and data-driven decision making. With career prospects in high demand, this course is ideal for those looking to advance their careers in business analysis and data science. Unique features include real-world case studies and hands-on project work.

Entry requirements

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Machine Learning Fundamentals for CRM • Data Preprocessing Techniques for CRM • Supervised and Unsupervised Learning Algorithms • Natural Language Processing (NLP) Applications in CRM • Predictive Analytics for Customer Segmentation • Text Classification for Sentiment Analysis • Clustering Analysis for Customer Profiling • Deep Learning for Image and Video Analysis • CRM Data Mining and Visualization • Model Evaluation and Deployment Strategies

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in Customer Relationship Management with Machine Learning Applications

The Professional Certificate in Customer Relationship Management with Machine Learning Applications is a comprehensive program designed to equip learners with the skills necessary to effectively manage customer relationships using machine learning applications. This program focuses on teaching learners how to leverage machine learning algorithms to analyze customer data, identify patterns, and make data-driven decisions that drive business growth and customer satisfaction. Upon completion of the program, learners can expect to gain a deep understanding of CRM principles, machine learning concepts, and data analysis techniques, enabling them to develop and implement effective customer relationship management strategies. The duration of the program is typically 4-6 months, with learners completing a series of online courses and assignments that are designed to be completed at their own pace. Industry relevance is a key aspect of this program, as it is designed to equip learners with the skills necessary to succeed in a rapidly changing business landscape where customer relationship management is critical to driving revenue growth and customer loyalty. By completing this program, learners can expect to gain a competitive edge in the job market, as companies are increasingly looking for professionals who possess a combination of CRM and machine learning skills. The program is designed to be flexible and accessible, with learners able to complete the coursework on their own schedule and at their own pace. Overall, the Professional Certificate in Customer Relationship Management with Machine Learning Applications is a valuable investment for anyone looking to advance their career in a rapidly changing business environment.

Why this course?

Customer Relationship Management with Machine Learning Applications holds significant importance in today's market, particularly in the UK. According to a report by the Centre for Retail Research, the UK retail industry is expected to reach £1.4 trillion by 2025, with customer experience playing a crucial role in driving sales and growth.
Year Number of Customers
2018 73.4 million
2019 75.2 million
2020 76.8 million
2021 78.3 million
2022 80.1 million

Who should enrol in Professional Certificate in Customer Relationship Management with Machine Learning Applications?

Customer Relationship Management (CRM) professionals are in high demand, with the UK's CRM market expected to reach £3.5 billion by 2025, growing at a CAGR of 10.3%.
Professionals with expertise in machine learning applications are particularly sought after, with 71% of UK businesses using machine learning to improve customer relationships.
This Professional Certificate is ideal for individuals looking to upskill in CRM and machine learning, including data analysts, marketing managers, and sales professionals.
Those with a background in data science, business intelligence, or a related field will also benefit from this course, as will those looking to transition into a CRM role.