Professional Certificate in Customer Relationship Management with AI-Driven Campaigns

Sunday, 15 February 2026 13:30:00

International applicants and their qualifications are accepted

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Overview

Overview

Customer Relationship Management (CRM) with AI-Driven Campaigns


Unlock the power of AI in CRM to revolutionize your sales and marketing strategies. This Professional Certificate program is designed for marketing professionals and sales teams looking to stay ahead of the curve in today's fast-paced business landscape.

Learn how to leverage AI-driven campaigns to personalize customer interactions, improve sales forecasting, and enhance customer engagement. You'll gain hands-on experience with industry-leading tools and technologies, including machine learning algorithms and data analytics.

By the end of this program, you'll be equipped with the skills and knowledge to drive business growth, increase customer satisfaction, and stay competitive in the market. Explore this exciting opportunity and take the first step towards transforming your CRM strategy with AI-Driven Campaigns.

Customer Relationship Management with AI-Driven Campaigns is a comprehensive course that equips you with the skills to revolutionize your customer service experience. By leveraging AI technology, you'll learn to create personalized campaigns that drive engagement and loyalty. This course offers numerous benefits, including improved customer satisfaction, increased sales, and enhanced data analysis. With a strong focus on practical application, you'll gain hands-on experience in designing and executing effective CRM strategies. Upon completion, you'll be well-positioned for a career in customer-facing roles, with opportunities in industries such as finance, healthcare, and retail.

Entry requirements

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
Customer Relationship Management (CRM) Fundamentals •
Data Analysis for CRM Decision Making •
AI-Driven Campaign Design and Development •
Predictive Analytics in CRM •
Chatbots and Virtual Assistants in Customer Service •
Social Media Marketing for CRM •
Personalization and Segmentation in CRM •
Measuring and Optimizing CRM Campaigns •
CRM Integration with Other Business Systems •
Advanced AI Techniques in CRM

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in Customer Relationship Management with AI-Driven Campaigns

The Professional Certificate in Customer Relationship Management with AI-Driven Campaigns is a comprehensive online course designed to equip learners with the skills and knowledge required to manage customer relationships effectively in today's digital landscape.
This program focuses on the application of Artificial Intelligence (AI) and Machine Learning (ML) in customer relationship management, enabling learners to create personalized and targeted marketing campaigns that drive customer engagement and loyalty.
Upon completion of the course, learners can expect to gain a deep understanding of customer relationship management principles, including data analysis, customer segmentation, and campaign optimization.
The course also covers the use of AI-driven tools and platforms to automate and streamline customer relationship management processes, allowing learners to focus on high-value tasks such as strategy and innovation.
The Professional Certificate in Customer Relationship Management with AI-Driven Campaigns is a highly relevant and industry-recognized credential that can be applied in a variety of roles, including marketing, sales, and customer success.
The course duration is typically 4-6 months, with learners completing a series of online modules and assignments that are designed to be completed at their own pace.
The program is taught by industry experts and is delivered through a combination of video lectures, interactive simulations, and real-world case studies.
The Professional Certificate in Customer Relationship Management with AI-Driven Campaigns is a valuable investment for anyone looking to advance their career in customer relationship management, and is particularly relevant for professionals working in the marketing, sales, and customer success functions of organizations across various industries, including finance, healthcare, and retail.

Why this course?

Customer Relationship Management with AI-Driven Campaigns is a vital skill in today's market, particularly in the UK. According to a survey by the Chartered Institute of Marketing, 70% of UK businesses believe that customer experience is crucial for their success. Moreover, a study by the CMO Council found that 61% of marketers in the UK consider AI-driven campaigns to be a key area of focus.
Statistic Percentage
Businesses that believe customer experience is crucial for success 70%
Marketers who consider AI-driven campaigns a key area of focus 61%

Who should enrol in Professional Certificate in Customer Relationship Management with AI-Driven Campaigns?

Ideal Audience for Professional Certificate in Customer Relationship Management with AI-Driven Campaigns This course is designed for marketing professionals, sales teams, and business owners in the UK who want to enhance their customer relationship management skills using AI-driven campaigns.
Key Characteristics: Professionals with 2+ years of experience in marketing, sales, or customer service, familiar with CRM software and data analysis tools, and looking to upskill in AI-driven marketing strategies.
Industry Insights: In the UK, 71% of businesses use CRM software to manage customer interactions, while 63% of marketers believe AI will significantly impact their marketing strategies in the next 2 years (Source: Salesforce). This course will equip learners with the skills to stay ahead of the curve.
Learning Objectives: Upon completion, learners will be able to design and execute AI-driven marketing campaigns, analyze customer data, and measure campaign performance using CRM software.