Professional Certificate in Conversational AI and Chatbots

Thursday, 12 February 2026 16:43:58

International applicants and their qualifications are accepted

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Overview

Overview

Conversational AI and Chatbots


Develop skills to build conversational interfaces that engage users and drive business results.


Learn the fundamentals of conversational AI and how to design, develop, and deploy chatbots that understand and respond to user input. This Professional Certificate is designed for professionals looking to upskill in the field of conversational AI and chatbots.

Gain knowledge of natural language processing, machine learning, and dialogue management to create conversational experiences that are intuitive and effective.


Explore the applications of conversational AI in industries such as customer service, healthcare, and finance.


Take the first step towards a career in conversational AI and chatbots. Explore this Professional Certificate to learn more.

Conversational AI is revolutionizing the way we interact with technology, and this Professional Certificate in Conversational AI and Chatbots is the perfect way to tap into this exciting field. By mastering the art of conversational AI, you'll gain the skills to design, develop, and deploy intelligent chatbots that can understand and respond to user queries. With this course, you'll learn how to build conversational interfaces that are intuitive, engaging, and effective. You'll also explore the key benefits of conversational AI, including increased customer satisfaction, improved efficiency, and enhanced user experience. Career prospects are vast, with opportunities in tech, marketing, and customer service.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content


Natural Language Processing (NLP) Fundamentals •
Conversational Dialogue Management •
Sentiment Analysis and Emotion Detection •
Intent Identification and Entity Extraction •
Machine Learning for Chatbots •
Dialogue Systems and User Interface Design •
Voice Assistants and Multimodal Interaction •
Conversational AI Ethics and Bias Mitigation •
Chatbot Development Frameworks and Tools •
Testing and Evaluation of Conversational AI Systems

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:

1 month (Fast-track mode): £140
2 months (Standard mode): £90

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in Conversational AI and Chatbots

The Professional Certificate in Conversational AI and Chatbots is a comprehensive program designed to equip learners with the skills and knowledge required to develop and deploy conversational AI solutions.
This program focuses on the application of conversational AI in various industries, including customer service, healthcare, and finance, where chatbots can significantly enhance user experience and improve operational efficiency.
Upon completion of the program, learners will be able to design, develop, and deploy conversational AI models, including chatbots, voice assistants, and virtual agents, using popular tools and platforms such as Dialogflow, Rasa, and Botpress.
The program covers a range of topics, including natural language processing, machine learning, and human-computer interaction, providing learners with a solid foundation in the technical aspects of conversational AI.
In addition to technical skills, the program also emphasizes the importance of ethics, privacy, and security in conversational AI development, ensuring that learners are aware of the potential risks and challenges associated with these technologies.
The Professional Certificate in Conversational AI and Chatbots is a highly relevant and in-demand program, with applications in various industries, including customer service, healthcare, finance, and more.
The program is designed to be completed in approximately 12 weeks, with learners having access to a range of learning resources, including video lectures, interactive simulations, and hands-on projects.
Upon completion of the program, learners will receive a professional certificate, demonstrating their expertise in conversational AI and chatbots, and enhancing their career prospects in this rapidly growing field.
The program is taught by industry experts and experienced professionals, providing learners with a unique opportunity to learn from the best in the field and network with peers and professionals in the conversational AI community.
The Professional Certificate in Conversational AI and Chatbots is a valuable investment for anyone looking to develop their skills in this exciting and rapidly evolving field, and can be completed at their own pace, allowing learners to balance their studies with work and other commitments.

Why this course?

Conversational AI and Chatbots have become an integral part of the UK's digital landscape, with a projected value of £1.4 billion by 2025, according to a report by ResearchAndMarkets.com. The demand for professionals skilled in conversational AI and chatbots is on the rise, with 71% of UK businesses planning to adopt AI-powered chatbots by 2023, as stated by a survey by Oracle.
Year Projected Value (£ billion)
2020 0.3
2023 0.8
2025 1.4

Who should enrol in Professional Certificate in Conversational AI and Chatbots?

Ideal Audience for Professional Certificate in Conversational AI and Chatbots Are you a UK-based business owner, marketing professional, or IT specialist looking to stay ahead of the curve in the rapidly evolving conversational AI landscape?
Key Characteristics: You have a basic understanding of programming concepts, a keen interest in AI and chatbots, and a desire to enhance your skills in areas such as natural language processing, machine learning, and user experience design.
Industry Affinity: You work in industries such as customer service, finance, healthcare, or education, where conversational AI and chatbots can revolutionize the way you interact with customers, clients, or patients.
Career Goals: You aim to develop a career in conversational AI, chatbot development, or related fields, such as data science, UX design, or business analysis, and are looking for a structured program to help you achieve your goals.
Target Skills: You want to acquire skills in areas such as Python programming, TensorFlow, Keras, and popular chatbot platforms like Dialogflow, Botpress, or Rasa, as well as knowledge of AI fundamentals, data analysis, and user experience principles.