Professional Certificate in Conflict Resolution and Negotiation Skills in HR

Thursday, 19 February 2026 19:38:44

International applicants and their qualifications are accepted

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Overview

Overview

Conflict Resolution and Negotiation Skills in HR


This Professional Certificate program is designed for HR professionals who want to master the art of conflict resolution and negotiation skills.


Learn how to effectively manage conflicts, negotiate agreements, and improve relationships with colleagues, managers, and clients.


Develop essential skills to resolve conflicts, prevent disputes, and create a positive work environment. The program covers topics such as active listening, empathy, and problem-solving.

Gain practical knowledge and tools to apply in real-world situations, including:


Conflict analysis, negotiation strategies, and improving communication skills.

Enhance your career prospects and become a valuable asset to your organization.


Explore this Professional Certificate program and take the first step towards becoming a skilled conflict resolution and negotiation expert.

Conflict Resolution is a crucial skill for HR professionals, and our Professional Certificate in Conflict Resolution and Negotiation Skills is designed to equip you with the expertise to manage disputes effectively. This course will help you develop negotiation skills and learn how to resolve conflicts in a fair and efficient manner. By the end of the program, you'll gain a deeper understanding of conflict resolution principles and practices, enabling you to create a positive work environment. With this certificate, you'll enjoy career prospects in HR, management, and other industries, and be able to tackle complex conflicts with confidence.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Effective Communication Skills in Conflict Resolution
• Active Listening and Empathy in Negotiation
• Conflict Analysis and Assessment Techniques
• Negotiation Strategies and Tactics
• Cultural Competence in Conflict Resolution
• Mediation and Arbitration in HR Disputes
• Non-Violent Communication (NVC) Principles
• Conflict Resolution in Diverse Workplaces
• Negotiation and Conflict Resolution in Global Teams
• Building Trust and Rapport in Conflict Resolution

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in Conflict Resolution and Negotiation Skills in HR

The Professional Certificate in Conflict Resolution and Negotiation Skills in HR is a comprehensive program designed to equip HR professionals with the necessary tools to resolve conflicts and negotiate effectively in the workplace.
This certificate program focuses on teaching participants how to analyze conflicts, identify underlying issues, and develop strategies to resolve them in a fair and impartial manner.
Upon completion of the program, participants will be able to apply their knowledge and skills to resolve conflicts and negotiate agreements that benefit all parties involved.
The program covers a range of topics including conflict resolution theories, negotiation techniques, communication skills, and cultural sensitivity.
The duration of the program is typically 6-12 months, depending on the institution offering the program and the participant's schedule.
The Professional Certificate in Conflict Resolution and Negotiation Skills in HR is highly relevant to the HR industry, as it addresses a critical need for HR professionals to be able to manage conflicts and negotiate effectively in a fast-paced and dynamic work environment.
By acquiring these skills, HR professionals can improve employee relations, reduce conflict, and increase productivity and job satisfaction.
The program is also relevant to other industries, such as business, law, and education, where conflict resolution and negotiation skills are essential for success.
Overall, the Professional Certificate in Conflict Resolution and Negotiation Skills in HR is a valuable investment for HR professionals looking to enhance their skills and advance their careers.
It is also beneficial for organizations seeking to improve their conflict resolution and negotiation capabilities, and to create a positive and productive work environment.
By acquiring these skills, organizations can reduce conflict, improve employee relations, and increase productivity and job satisfaction.
The Professional Certificate in Conflict Resolution and Negotiation Skills in HR is a highly respected and sought-after credential in the HR industry, and can be a valuable addition to a professional resume or LinkedIn profile.
It demonstrates a commitment to ongoing learning and professional development, and can be a key differentiator for HR professionals in a competitive job market.

Why this course?

Conflict Resolution and Negotiation Skills are crucial in today's HR landscape, particularly in the UK. According to a survey by the Chartered Institute of Personnel and Development (CIPD), 75% of employers believe that effective conflict resolution is essential for maintaining a positive work environment (Source: CIPD, 2020). Moreover, a study by the UK's Office for National Statistics (ONS) found that 1 in 5 employees experience workplace conflict, resulting in lost productivity and turnover (Source: ONS, 2019).
UK Employers' Perception of Conflict Resolution Percentage
Essential for maintaining a positive work environment 75%
Important for employee engagement and retention 85%

Who should enrol in Professional Certificate in Conflict Resolution and Negotiation Skills in HR ?

Ideal Audience for Professional Certificate in Conflict Resolution and Negotiation Skills in HR Professionals in Human Resources, particularly those in management and leadership roles, who want to enhance their skills in conflict resolution and negotiation to improve employee relations, reduce conflicts, and increase productivity.
Key Characteristics: Individuals with at least 2 years of experience in HR, or those new to the field looking to start their careers, who are interested in developing their skills in conflict resolution and negotiation to contribute to a positive and productive work environment.
Industry Focus: The certificate is particularly relevant to industries such as finance, healthcare, education, and public sector, where effective conflict resolution and negotiation skills are essential for building strong relationships with employees, customers, and stakeholders.
UK-Specific Statistics: According to a survey by the Chartered Institute of Personnel and Development (CIPD), 75% of UK employers report that conflict in the workplace is a major problem, while 60% say that effective conflict resolution is essential for maintaining a positive work environment.