Professional Certificate in CRM in Sales and Distribution

Monday, 16 February 2026 05:37:35

International applicants and their qualifications are accepted

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Overview

Overview

CRM in Sales and Distribution

Gain expertise in customer relationship management with our Professional Certificate program, designed for sales professionals looking to enhance their skills.

Learn how to leverage CRM systems to streamline sales processes, improve customer engagement, and drive business growth.

Some key concepts include: sales analytics, lead management, and account management.

Our program is ideal for those seeking to upskill in sales and distribution, and is delivered in a flexible online format.

By the end of the program, you'll be equipped with the knowledge and skills to implement CRM best practices in your organization.

Take the first step towards a more effective sales strategy and explore our Professional Certificate in CRM in Sales and Distribution today.

CRM is the backbone of any successful sales and distribution strategy, and our Professional Certificate in CRM in Sales and Distribution will equip you with the skills to harness its full potential. By mastering CRM, you'll gain a competitive edge, enhance customer relationships, and drive business growth. This comprehensive course covers CRM software, sales techniques, and distribution strategies, with a focus on data analysis and reporting. With CRM expertise, you'll enjoy career prospects in sales, marketing, and business development, and be in high demand by organizations looking to optimize their sales and distribution operations.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
• Sales Process Management •
• Customer Relationship Management (CRM) Systems •
• Sales Force Automation •
• Lead Generation and Qualification •
• Account Management and Relationship Building •
• Sales Performance Analysis and Reporting •
• Distribution Channel Management •
• Sales Strategy and Planning •
• Sales Enablement and Training •
• Data-Driven Decision Making in Sales

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in CRM in Sales and Distribution

The Professional Certificate in CRM in Sales and Distribution is a comprehensive program designed to equip learners with the skills and knowledge required to succeed in the sales and distribution industry.
This program focuses on the implementation and management of Customer Relationship Management (CRM) systems, which are essential tools for businesses to manage their customer interactions and sales processes.
Through this certificate, learners will gain a deep understanding of CRM principles, including data management, contact management, and sales forecasting.
They will also learn how to configure and customize CRM systems, as well as how to analyze and report on sales data to inform business decisions.
The program is designed to be completed in a short duration of 4-6 months, with a flexible learning schedule that allows learners to balance their studies with their work or other commitments.
The Professional Certificate in CRM in Sales and Distribution is highly relevant to the sales and distribution industry, as it provides learners with the skills and knowledge required to succeed in this field.
Many businesses are adopting CRM systems to improve their sales and customer service processes, making this certificate a highly sought-after qualification for those looking to start or advance their careers in sales and distribution.
Upon completion of the program, learners will be able to apply their knowledge and skills in a real-world setting, and will be recognized as a certified professional in CRM in Sales and Distribution.
This certification is also highly valued by employers, who recognize the importance of CRM systems in driving sales growth and customer satisfaction.
Overall, the Professional Certificate in CRM in Sales and Distribution is an excellent choice for anyone looking to launch or advance their career in sales and distribution, and to gain the skills and knowledge required to succeed in this field.

Why this course?

Professional Certificate in CRM in Sales and Distribution is highly significant in today's market, where customer relationship management (CRM) plays a vital role in driving sales and distribution. According to a survey by the Chartered Institute of Marketing (CIM), 75% of UK businesses use CRM software to manage their customer interactions (Source: CIM, 2020).
UK Businesses Using CRM Percentage
Small businesses 42%
Medium businesses 55%
Large businesses 63%

Who should enrol in Professional Certificate in CRM in Sales and Distribution?

Ideal Audience for Professional Certificate in CRM in Sales and Distribution Are you a sales professional looking to boost your skills and stay ahead of the competition in the UK's competitive sales landscape?
Key Characteristics: You are a sales professional with at least 2 years of experience in sales and distribution, working in the UK. You have a strong understanding of the sales process and are looking to enhance your skills in CRM software.
Industry Background: You work in various industries such as retail, manufacturing, or wholesale, and have experience with CRM software such as Salesforce, Microsoft Dynamics, or SAP.
Career Goals: You aim to become a CRM specialist, or move into a leadership role in sales and distribution. You want to stay up-to-date with the latest CRM trends and technologies.
Learning Objectives: Upon completing the Professional Certificate in CRM in Sales and Distribution, you will be able to:
Key Skills: Understand CRM software and its applications in sales and distribution. Analyze customer data and develop effective sales strategies. Implement CRM best practices to improve sales performance.