Professional Certificate in CRM for Business Growth

Friday, 12 September 2025 10:22:34

International applicants and their qualifications are accepted

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Overview

Overview

CRM

is the backbone of any business, and a Professional Certificate in CRM for Business Growth can help you master it. This course is designed for business professionals looking to enhance their sales, marketing, and customer service skills.

By learning how to implement a CRM system, you'll gain valuable insights into customer behavior, preferences, and needs. You'll also discover how to optimize your sales pipeline, improve customer engagement, and drive revenue growth.

Through a combination of lectures, case studies, and practical exercises, you'll develop the skills and knowledge needed to succeed in a CRM-driven business environment.

Whether you're a sales manager, marketing executive, or customer service specialist, this course will equip you with the tools and expertise to drive business growth and stay ahead of the competition.

So why wait? Explore the Professional Certificate in CRM for Business Growth today and take the first step towards transforming your business with a powerful CRM system.

CRM is the backbone of any successful business, and our Professional Certificate in CRM for Business Growth will equip you with the skills to harness its full potential. By mastering the art of customer relationship management, you'll enhance sales, improve customer satisfaction, and drive business growth. This comprehensive course covers the latest CRM tools and techniques, including data analysis, sales forecasting, and marketing automation. With a strong foundation in CRM, you'll be poised for a successful career in business development, sales, or marketing. Upon completion, you'll gain a competitive edge and be able to drive business success with confidence.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

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• Understanding the Fundamentals of CRM
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• Setting Up and Configuring CRM Systems
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• Data Management and Integration in CRM
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• Sales Force Automation and Management
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• Customer Service and Support in CRM
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• Lead Generation and Qualification
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• Analyzing and Reporting on CRM Data
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• Implementing CRM Best Practices for Business Growth

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in CRM for Business Growth

The Professional Certificate in CRM for Business Growth is a comprehensive program designed to equip professionals with the necessary skills to implement and utilize Customer Relationship Management (CRM) systems effectively in their organizations.
Upon completion of this program, learners can expect to gain a deep understanding of CRM principles, including data management, contact management, sales force automation, marketing automation, and customer service and support.
The duration of the program is typically 4-6 months, with learners required to complete a series of modules and assignments to demonstrate their knowledge and skills.
The program is highly relevant to the business world, as more and more companies are adopting CRM systems to improve their customer engagement, sales, and overall business performance.
By the end of the program, learners will be able to analyze business needs, design and implement CRM solutions, and measure the effectiveness of these solutions in driving business growth.
The Professional Certificate in CRM for Business Growth is ideal for professionals working in sales, marketing, customer service, and IT, as well as entrepreneurs and small business owners looking to improve their customer relationship management skills.
The program is offered by reputable institutions and is often recognized by employers as a valuable credential for professionals looking to advance their careers in the field of CRM.
With its focus on practical skills and real-world applications, the Professional Certificate in CRM for Business Growth is an excellent choice for anyone looking to enhance their knowledge and skills in CRM and drive business growth through effective customer relationship management.

Why this course?

Professional Certificate in CRM is a vital tool for business growth in today's market. According to a survey by the Chartered Institute of Marketing (CIM), 75% of UK businesses believe that CRM is essential for their success. In fact, a study by the Association of British Insurers (ABI) found that companies that use CRM systems are more likely to achieve a 10% increase in sales.
Year Percentage of Businesses Using CRM
2015 40%
2018 55%
2020 65%

Who should enrol in Professional Certificate in CRM for Business Growth?

Ideal Audience for Professional Certificate in CRM for Business Growth Business owners, sales managers, marketing professionals, and customer service teams in the UK can benefit from this certification.
Key Characteristics: Professionals seeking to enhance their sales, marketing, and customer service skills, with a focus on data-driven decision making and customer relationship management.
Industry Insights: According to a survey by the Chartered Institute of Marketing, 75% of UK businesses use CRM software to manage customer interactions. This certification can help professionals stay ahead of the curve and drive business growth.
Learning Objectives: Gain a comprehensive understanding of CRM principles, learn how to analyze customer data, and develop skills to implement effective sales and marketing strategies.
Career Benefits: Enhance career prospects, increase earning potential, and take on more senior roles in sales, marketing, and customer service teams.