Professional Certificate in Business Administration and Customer Service

Saturday, 13 September 2025 06:21:25

International applicants and their qualifications are accepted

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Overview

Overview

Business Administration

is the foundation of a successful career in customer-facing roles. This Professional Certificate in Business Administration and Customer Service is designed for individuals who want to develop the skills needed to excel in administrative and customer service positions.

Learn how to manage day-to-day operations, handle customer complaints, and provide exceptional service in a fast-paced business environment.

Some of the key topics covered in this program include: business communication, time management, and conflict resolution. You'll also gain hands-on experience in customer service software and learn how to analyze customer feedback.

Whether you're looking to advance your career or start a new one, this certificate program can help you achieve your goals.

Take the first step towards a rewarding career in business administration and customer service. Explore this program further to learn more about the skills and knowledge you'll gain.

Business Administration is the backbone of any successful organization, and our Professional Certificate in Business Administration and Customer Service is designed to equip you with the skills and knowledge to excel in this field. By studying this course, you will gain a deep understanding of business principles, including finance, marketing, and human resources. You will also learn how to provide exceptional customer service, leading to increased customer satisfaction and loyalty. With this certificate, you can expect improved career prospects and enhanced earning potential. Our unique feature is the emphasis on practical application, ensuring you are job-ready upon completion.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Effective Communication Skills
• Business Etiquette and Protocol
• Customer Relationship Management
• Time Management and Productivity
• Conflict Resolution and Negotiation
• Marketing Fundamentals and Principles
• Financial Literacy and Management
• Human Resources Management
• Business Planning and Strategy
• Customer Service Skills and Techniques

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in Business Administration and Customer Service

The Professional Certificate in Business Administration and Customer Service is a comprehensive program designed to equip individuals with the necessary skills and knowledge to excel in a business environment.
This certificate program focuses on developing essential skills in business administration, including management, marketing, finance, and human resources.
It also places a strong emphasis on customer service, teaching participants how to provide exceptional service, handle customer complaints, and build strong relationships with clients.
Upon completion of the program, participants will be able to apply their knowledge and skills in a real-world setting, making them more competitive in the job market.
The duration of the program varies depending on the institution offering it, but most programs take several months to complete.
The Professional Certificate in Business Administration and Customer Service is highly relevant to the business industry, as it provides participants with the skills and knowledge needed to succeed in a variety of roles, from management to customer-facing positions.
Many organizations recognize the value of this certification, and it can be a valuable asset when applying for jobs or advancing in a career.
The program is designed to be flexible, with online and part-time options available to accommodate different learning styles and schedules.
Overall, the Professional Certificate in Business Administration and Customer Service is an excellent choice for individuals looking to enhance their business skills and advance their careers.

Why this course?

Professional Certificate in Business Administration and Customer Service holds immense significance in today's market, particularly in the UK. According to a recent survey by the Chartered Institute of Personnel and Development (CIPD), 75% of employers believe that employees with customer service skills are more likely to be promoted (Source: CIPD, 2022). Moreover, a report by the Office for National Statistics (ONS) states that the UK's customer service industry is expected to grow by 10% annually from 2022 to 2025, creating a high demand for skilled professionals (Source: ONS, 2022).
Industry Growth Employment Opportunities
10% annually (2022-2025) 75% of employers believe employees with customer service skills are more likely to be promoted
Customer service industry expected to grow by 10% annually High demand for skilled professionals

Who should enrol in Professional Certificate in Business Administration and Customer Service ?

Primary Keyword: Business Administration Ideal Audience
Professionals seeking to enhance their skills in business management, operations, and customer service Individuals with a minimum of 2 years of work experience in a business or customer-facing role, preferably in the UK, where the job market is highly competitive, with 1 in 5 jobs being in the service sector.
Those looking to transition into a new career or industry, such as from sales to customer service, or from management to business administration Individuals who want to develop their leadership and communication skills, and gain a deeper understanding of business principles, including finance, marketing, and human resources, to stay ahead in the job market, with 75% of employers considering skills training essential for career progression.
Entrepreneurs and small business owners seeking to improve their business operations and customer service Individuals who want to learn how to manage their time effectively, prioritize tasks, and make informed business decisions, with 60% of small businesses in the UK relying on word-of-mouth referrals, highlighting the importance of excellent customer service.