Professional Certificate in Artificial Intelligence in IT Service Quality

Saturday, 14 February 2026 21:28:24

International applicants and their qualifications are accepted

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Overview

Overview

Artificial Intelligence (AI) is revolutionizing the IT service quality landscape, and this Professional Certificate program is designed to equip you with the skills to thrive in this emerging field.


Developed for IT professionals, this program focuses on the application of AI in improving service quality, with a strong emphasis on data analysis, machine learning, and automation.


Through a combination of theoretical foundations and practical applications, you'll learn how to design and implement AI-powered solutions that drive business value and enhance customer experience.


Some key topics covered include natural language processing, computer vision, and predictive analytics, as well as the ethical considerations and governance of AI in IT service management.


By the end of this program, you'll be equipped with the knowledge and skills to drive innovation and improvement in your organization's IT service quality using AI.


So why wait? Explore the possibilities of AI in IT service quality today and take the first step towards a brighter future in this exciting field.

Artificial Intelligence is revolutionizing the IT service quality landscape, and this Professional Certificate program is designed to equip you with the skills to thrive in this exciting field. By mastering Artificial Intelligence concepts, you'll gain a competitive edge in the job market and enhance your career prospects. This course offers Artificial Intelligence training, focusing on machine learning, natural language processing, and data analysis. You'll learn from industry experts and gain hands-on experience with popular tools and technologies. Upon completion, you'll be able to apply Artificial Intelligence principles to improve IT service quality, leading to better customer experiences and increased business success.

Entry requirements

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Machine Learning Fundamentals • Data Preprocessing and Feature Engineering • Supervised and Unsupervised Learning Algorithms • Deep Learning Techniques and Applications • Natural Language Processing (NLP) for Text Analysis • Computer Vision for Image and Video Analysis • Reinforcement Learning and Decision Making • Ethics and Fairness in AI Systems • AI for Business Process Automation • AI and Data Science Integration

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in Artificial Intelligence in IT Service Quality

The Professional Certificate in Artificial Intelligence in IT Service Quality is a comprehensive program designed to equip learners with the necessary skills and knowledge to succeed in the field of AI-powered service quality management. This program is designed to be completed in approximately 4-6 months, with a total of 12-16 weeks of coursework, and consists of 4-6 modules that cover the fundamentals of AI, machine learning, and data analytics, as well as their applications in IT service quality management. Upon completion of the program, learners can expect to gain the following learning outcomes: - Develop a deep understanding of AI and machine learning concepts, including supervised and unsupervised learning, neural networks, and deep learning. - Learn how to design and implement AI-powered solutions for IT service quality management, including predictive analytics, natural language processing, and computer vision. - Acquire hands-on experience with popular AI and machine learning tools and technologies, such as TensorFlow, PyTorch, and scikit-learn. - Understand how to integrate AI and machine learning into existing IT service quality management frameworks and processes. The Professional Certificate in Artificial Intelligence in IT Service Quality is highly relevant to the IT service industry, as organizations continue to adopt AI and machine learning technologies to improve their service quality, efficiency, and customer experience. By completing this program, learners can expect to enhance their career prospects in the IT service industry, particularly in roles related to AI, machine learning, and data analytics.

Why this course?

Professional Certificate in Artificial Intelligence in IT Service Quality is a highly sought-after credential in today's market, with the UK's IT industry expected to grow by 13% by 2025, according to a report by the UK's Office for National Statistics. This growth is driven by the increasing demand for AI-powered services, with 71% of UK businesses already using AI in some form, as reported by the CBI.
Year AI Adoption Rate
2018 21%
2019 34%
2020 51%
2021 71%

Who should enrol in Professional Certificate in Artificial Intelligence in IT Service Quality?

Ideal Audience for Professional Certificate in Artificial Intelligence in IT Service Quality The ideal candidate for this course is a UK-based IT professional looking to upskill in AI and improve their service quality, with a focus on those working in the IT service management industry.
Key Characteristics Typically, individuals with 2-5 years of experience in IT service management, possessing a good understanding of ITIL and service management principles, and eager to expand their skill set in AI and machine learning.
Career Goals Those seeking to enhance their career prospects in AI-driven IT service management, with a focus on roles such as AI/ML consultant, service quality manager, or IT service management specialist.
Prerequisites A good understanding of ITIL, service management principles, and basic knowledge of AI and machine learning concepts. No prior experience in AI is required, but a willingness to learn and apply new skills is essential.