Professional Certificate in Artificial Intelligence for Mobile Customer Journey Mapping

Monday, 16 February 2026 23:10:50

International applicants and their qualifications are accepted

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Overview

Overview

Artificial Intelligence for Mobile Customer Journey Mapping


This professional certificate program is designed for business professionals and marketers who want to understand how AI can be used to create personalized customer experiences.


By learning about AI-powered customer journey mapping, you'll gain insights into how to design and implement effective mobile strategies that drive customer engagement and loyalty.


Some key concepts you'll learn include:

Machine learning algorithms, natural language processing, and data analytics to create a 360-degree view of your customers.


How to use AI to identify pain points and opportunities in the customer journey and develop targeted solutions.


How to measure the success of your mobile customer journey initiatives and optimize them for better results.


Take the first step towards revolutionizing your mobile customer experience with AI. Explore this certificate program today and discover how you can use AI to create a more personalized and effective customer journey.

Artificial Intelligence is revolutionizing the way businesses interact with their customers, and the Professional Certificate in Artificial Intelligence for Mobile Customer Journey Mapping is the perfect tool to harness this power. This course equips you with the skills to design and implement AI-driven customer journey maps that drive engagement, loyalty, and revenue growth. By mastering AI and mobile technologies, you'll unlock a world of career opportunities in industries such as finance, healthcare, and retail. With a unique focus on customer journey mapping, this course offers a competitive edge in the job market.

Entry requirements

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
Customer Journey Mapping Fundamentals •
Mobile Customer Journey Mapping Principles •
Understanding User Experience (UX) in AI-Driven Mobile Apps •
Identifying Pain Points and Opportunities in Mobile Customer Journeys •
Data-Driven Decision Making for Mobile Customer Journey Optimization •
Artificial Intelligence (AI) and Machine Learning (ML) Applications in Mobile Customer Journey Mapping •
Mobile Device and Network Factors Influencing Customer Experience •
Measuring and Evaluating Mobile Customer Journey Success •
Design Thinking and Human-Centered Design in Mobile Customer Journey Mapping •
Integrating AI and Machine Learning into Mobile Customer Journey Mapping Processes

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in Artificial Intelligence for Mobile Customer Journey Mapping

The Professional Certificate in Artificial Intelligence for Mobile Customer Journey Mapping is a comprehensive program designed to equip learners with the skills and knowledge required to create personalized customer experiences using AI-powered mobile customer journey mapping. This program is designed to be completed in approximately 4 months, with learners dedicating around 10 hours per week to coursework and assignments. The duration of the program allows learners to balance their studies with their existing work commitments, making it an ideal option for professionals looking to upskill in AI and customer experience. Upon completion of the program, learners can expect to gain a range of skills, including the ability to design and implement AI-powered customer journey maps, analyze customer data to identify trends and patterns, and develop personalized customer experiences using machine learning algorithms. These skills are highly relevant to industries such as finance, healthcare, and retail, where customer experience is a key differentiator. The Professional Certificate in Artificial Intelligence for Mobile Customer Journey Mapping is also highly relevant to the growing field of mobile customer experience, where AI-powered customer journey mapping is becoming increasingly popular. By gaining the skills and knowledge required to create personalized customer experiences using AI, learners can stay ahead of the curve and remain competitive in the job market. The program is designed to be industry-agnostic, with a focus on providing learners with the skills and knowledge required to apply AI-powered customer journey mapping in a variety of contexts. This makes it an ideal option for learners who are looking to transition into a new role or industry, or who are looking to upskill in a specific area of AI and customer experience. Overall, the Professional Certificate in Artificial Intelligence for Mobile Customer Journey Mapping is a highly relevant and practical program that provides learners with the skills and knowledge required to create personalized customer experiences using AI-powered mobile customer journey mapping.

Why this course?

Professional Certificate in Artificial Intelligence for Mobile Customer Journey Mapping is highly significant in today's market, where businesses are increasingly adopting mobile technologies to enhance customer experience. According to a survey by the UK's Centre for Retail Research, 75% of UK consumers use their mobile devices to research products before making a purchase (Google Charts 3D Column Chart, see below). Another study by the UK's Mobile Marketing Association found that 61% of UK mobile users have made a purchase using their mobile device (see table below).
Year Percentage of UK Consumers Using Mobile Devices for Research
2018 64%
2019 68%
2020 72%
2021 75%

Who should enrol in Professional Certificate in Artificial Intelligence for Mobile Customer Journey Mapping?

Ideal Audience for Professional Certificate in Artificial Intelligence for Mobile Customer Journey Mapping This course is designed for UK-based professionals and business leaders in the tech industry, particularly those working in mobile app development, customer experience, and data analysis.
Key Characteristics: Professionals with 2+ years of experience in mobile app development, customer experience, or data analysis, and a strong understanding of AI concepts and mobile technology.
Industry Background: The UK's mobile app market is projected to reach £14.4 billion by 2025, with 75% of UK consumers using their mobile devices to interact with businesses. This course will equip learners with the skills to create AI-powered mobile customer journey maps that drive business growth and customer satisfaction.
Learning Objectives: Upon completion of this course, learners will be able to design and implement AI-powered mobile customer journey maps, analyze customer data, and develop data-driven strategies to improve customer experience and drive business growth.