Professional Certificate in Artificial Intelligence for IT Support Service Delivery Models

Friday, 13 February 2026 03:55:22

International applicants and their qualifications are accepted

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Overview

Overview

Artificial Intelligence (AI) is revolutionizing the IT support service delivery models.


Designed for IT professionals, the Professional Certificate in Artificial Intelligence for IT Support Service Delivery Models equips learners with the skills to leverage AI in support service delivery.


Some key areas of focus include natural language processing, machine learning, and predictive analytics, which enable IT support teams to automate tasks, enhance customer experience, and improve service efficiency.


By the end of this program, learners will be able to:

Design and implement AI-powered support solutions that drive business value and customer satisfaction.


Explore the program and discover how AI can transform your IT support service delivery model.

Artificial Intelligence is revolutionizing the IT support service delivery models, and this Professional Certificate course is designed to equip you with the skills to thrive in this emerging landscape. By mastering Artificial Intelligence, you'll gain a competitive edge in the job market and enhance your career prospects in the field of IT support. This course covers the key concepts, tools, and techniques of Artificial Intelligence and its applications in IT service delivery models. You'll learn how to design, implement, and manage AI-powered solutions that drive efficiency, productivity, and customer satisfaction. With this course, you'll be able to Artificial Intelligence and take your career to the next level.

Entry requirements

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Machine Learning Fundamentals • Data Preprocessing and Feature Engineering • Deep Learning Architectures and Models • Natural Language Processing (NLP) Techniques • Computer Vision Applications and Models • Reinforcement Learning and Decision Making • AI Ethics and Bias Mitigation • AI for IT Service Management and Support • AI-Driven Predictive Analytics and Reporting • Cloud-Based AI and Machine Learning Services

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in Artificial Intelligence for IT Support Service Delivery Models

The Professional Certificate in Artificial Intelligence for IT Support Service Delivery Models is a comprehensive program designed to equip IT professionals with the necessary skills to leverage AI in service delivery models.
This program focuses on the application of AI in IT service management, including AI-powered tools and techniques for service desk, incident management, and problem management.
Upon completion of the program, learners will be able to analyze business needs and develop AI-driven solutions to improve service delivery models.
The program covers topics such as AI fundamentals, machine learning, natural language processing, and computer vision, as well as AI-powered tools and platforms for IT service management.
The duration of the program is approximately 12 weeks, with learners expected to dedicate around 10 hours per week to study and complete assignments.
The program is highly relevant to the IT industry, as organizations are increasingly adopting AI-powered solutions to improve service delivery models and enhance customer experience.
By completing this program, learners can demonstrate their expertise in AI for IT service delivery models and enhance their career prospects in the IT industry.
The program is designed to be industry-agnostic, making it relevant to learners from various IT service delivery models, including cloud, on-premises, and hybrid environments.
The Professional Certificate in Artificial Intelligence for IT Support Service Delivery Models is a valuable addition to any IT professional's skillset, providing a competitive edge in the job market.

Why this course?

Professional Certificate in Artificial Intelligence is gaining significant importance in today's IT support service delivery models. According to a recent survey by the UK's IT industry, 75% of companies are investing in AI-powered solutions to enhance their customer service (Google Charts 3D Column Chart). The same survey revealed that 60% of IT professionals in the UK believe that AI will revolutionize the way they deliver support services (Google Charts 3D Column Chart).
UK IT Industry Investment in AI Percentage
Artificial Intelligence-powered customer service 75%
AI-powered IT support services 60%

Who should enrol in Professional Certificate in Artificial Intelligence for IT Support Service Delivery Models?

Ideal Audience for Professional Certificate in Artificial Intelligence for IT Support Service Delivery Models Are you a UK-based IT professional looking to upskill in AI and enhance your service delivery models? If so, this certificate is perfect for you.
Key Characteristics: You should be a UK IT professional with at least 2 years of experience in the industry, familiar with IT service management frameworks such as ITIL.
Technical Requirements: You should have a good understanding of programming concepts, data structures, and algorithms. Familiarity with machine learning and deep learning techniques is also beneficial.
Learning Outcomes: Upon completing this certificate, you will gain knowledge in AI-powered IT service delivery models, including predictive analytics, automation, and optimization.
Career Benefits: This certificate can enhance your career prospects in the UK IT industry, with median salaries ranging from £40,000 to £70,000 per annum.