Professional Certificate in Artificial Intelligence for IT Support Quality Assurance

Sunday, 15 February 2026 00:32:44

International applicants and their qualifications are accepted

Start Now     Viewbook

Overview

Overview

Artificial Intelligence (AI) is revolutionizing the IT support industry, and this Professional Certificate is designed to equip you with the skills to succeed.


As an IT support professional, you'll learn how to integrate AI into your quality assurance processes, ensuring seamless issue resolution and improved customer satisfaction.


Some of the key topics covered in this course include: machine learning, natural language processing, and predictive analytics.

With this certificate, you'll gain a deeper understanding of AI's potential to enhance your IT support operations and stay ahead of the curve in this rapidly evolving field.


Don't miss out on this opportunity to upskill and reskill. Explore the Professional Certificate in Artificial Intelligence for IT Support Quality Assurance today and discover how AI can transform your career!

Artificial Intelligence is revolutionizing the IT support industry, and this Professional Certificate program is designed to equip you with the skills to thrive in this new landscape. By combining AI with quality assurance, you'll gain a competitive edge in the job market. This course offers practical training in AI-powered tools and techniques, enabling you to identify and resolve issues more efficiently. With a focus on IT support, you'll learn how to integrate AI into your workflow, improving customer satisfaction and reducing support costs. Upon completion, you'll be qualified for roles in AI-powered support teams, with opportunities for career advancement and higher salaries.

Entry requirements

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Machine Learning Fundamentals • Deep Learning Techniques • Natural Language Processing (NLP) • Computer Vision Applications • Reinforcement Learning Algorithms • AI Ethics and Bias • Data Preprocessing and Feature Engineering • Model Evaluation and Selection • AI for IT Support Quality Assurance • Cloud-Based AI Infrastructure

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

Start Now

Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

Start Now

  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
  • Start Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in Artificial Intelligence for IT Support Quality Assurance

The Professional Certificate in Artificial Intelligence for IT Support Quality Assurance is a specialized program designed to equip IT professionals with the skills needed to implement AI and machine learning solutions in quality assurance processes. This program focuses on teaching students how to use AI and machine learning to automate testing, identify defects, and improve overall quality assurance efficiency. By the end of the program, students will be able to analyze data, develop predictive models, and implement AI-driven quality assurance strategies. The duration of the program is typically 4-6 months, with students completing a series of online courses and projects that simulate real-world scenarios. This allows students to gain practical experience in implementing AI and machine learning solutions in quality assurance. The Professional Certificate in Artificial Intelligence for IT Support Quality Assurance is highly relevant to the IT industry, as companies are increasingly adopting AI and machine learning to improve their quality assurance processes. By completing this program, IT professionals can demonstrate their expertise in AI and machine learning and increase their job prospects in the industry. Upon completion of the program, students will have gained the following learning outcomes: - Analyze data to identify trends and patterns - Develop predictive models using machine learning algorithms - Implement AI-driven quality assurance strategies - Automate testing processes using AI and machine learning tools - Evaluate the effectiveness of AI and machine learning solutions in quality assurance The program is designed to be completed by IT professionals with some experience in quality assurance and a basic understanding of AI and machine learning concepts. The program is delivered online, making it accessible to students from around the world.

Why this course?

Professional Certificate in Artificial Intelligence is gaining significant importance in the IT support quality assurance sector, particularly in the UK. According to Google Charts 3D Column Chart, the UK's AI market is expected to reach £4.9 billion by 2025, growing at a CAGR of 22.5% from 2020 to 2025 (Figure 1).
Year AI Market Size (£ billion)
2020 1.4
2023 2.2
2025 4.9

Who should enrol in Professional Certificate in Artificial Intelligence for IT Support Quality Assurance?

Ideal Audience for Professional Certificate in Artificial Intelligence for IT Support Quality Assurance Are you an IT support professional looking to enhance your skills in quality assurance and artificial intelligence? You're in the right place.
Key Characteristics: Typically, our ideal learners are IT professionals with at least 2 years of experience in support roles, working in the UK. According to a report by the Chartered Institute of IT (BCS), 75% of IT professionals in the UK are interested in upskilling in AI and related areas. They possess a solid understanding of IT systems, software applications, and technical processes.
Career Goals: Our ideal learners aim to acquire skills in AI-powered quality assurance, ensuring seamless integration of technology into their support workflows. By completing this certificate, they can expect to enhance their career prospects, increase job satisfaction, and contribute to the growth of AI adoption in the UK IT industry.
Prerequisites: No prior knowledge of AI or programming is required. However, a basic understanding of IT concepts, software applications, and technical processes is necessary. Our course is designed to be self-paced, allowing learners to progress at their own speed.