Professional Certificate in Artificial Intelligence for IT Service Automation

Friday, 13 February 2026 22:59:15

International applicants and their qualifications are accepted

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Overview

Overview

Artificial Intelligence (AI) is revolutionizing the IT service automation landscape, and this Professional Certificate program is designed to equip you with the skills to harness its power.


Learn how to leverage AI-driven automation tools to streamline processes, improve efficiency, and enhance customer experience.


Targeted at IT professionals seeking to upskill in AI and automation, this program covers the fundamentals of AI, machine learning, and automation, as well as practical applications in service desk management, incident resolution, and knowledge management.


Gain hands-on experience with industry-leading tools and technologies, such as chatbots, virtual assistants, and robotic process automation.


Develop a deeper understanding of AI's impact on the service industry and how to implement AI-driven solutions that drive business value.


Take the first step towards a career in AI-driven IT service automation and explore this exciting field further.

Artificial Intelligence is revolutionizing the IT service automation landscape, and this Professional Certificate program is designed to equip you with the skills to thrive in this exciting field. By mastering AI-powered automation, you'll gain artificial intelligence expertise and enhance your career prospects in IT service management. This course offers artificial intelligence training, focusing on AI-driven automation, machine learning, and data analysis. You'll learn to design, implement, and manage AI-powered automation solutions, ensuring seamless service delivery and improved efficiency. With this certificate, you'll be in high demand, and your salary potential will increase significantly.

Entry requirements

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content


Machine Learning Fundamentals •
Natural Language Processing (NLP) •
Computer Vision •
Deep Learning •
Reinforcement Learning •
Predictive Analytics •
Automation Frameworks •
Robotic Process Automation (RPA) •
Business Process Management (BPM) •
IT Service Automation Tools

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:

1 month (Fast-track mode): £140
2 months (Standard mode): £90

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in Artificial Intelligence for IT Service Automation

The Professional Certificate in Artificial Intelligence for IT Service Automation is a comprehensive program designed to equip IT professionals with the necessary skills to automate and optimize IT services using AI and machine learning technologies.
Upon completion of the program, learners can expect to gain a deep understanding of AI and machine learning concepts, including natural language processing, computer vision, and predictive analytics.
The program covers a range of topics, including AI-powered automation, IT service management, and data analytics, providing learners with a solid foundation in the application of AI in IT service automation.
The duration of the program is typically 4-6 months, with learners completing a series of online courses and projects that simulate real-world scenarios.
Industry relevance is a key aspect of the program, as it is designed to address the growing demand for AI-powered IT service automation in industries such as finance, healthcare, and retail.
By completing the Professional Certificate in Artificial Intelligence for IT Service Automation, learners can enhance their career prospects and stay ahead of the curve in the rapidly evolving field of AI and IT service automation.
The program is designed to be flexible and accessible, with learners able to complete the coursework on their own schedule and at their own pace.
Upon completion of the program, learners will receive a professional certificate that can be added to their resume or LinkedIn profile, demonstrating their expertise in AI and IT service automation.
The program is taught by experienced instructors who have extensive industry experience and a deep understanding of AI and IT service automation.
The Professional Certificate in Artificial Intelligence for IT Service Automation is a valuable investment for IT professionals looking to upskill and reskill in the rapidly evolving field of AI and IT service automation.

Why this course?

Professional Certificate in Artificial Intelligence for IT Service Automation is gaining significant importance in today's market, driven by the increasing demand for automation and digital transformation. According to a report by the UK's Office for National Statistics (ONS), the IT and technology sector in the UK is expected to grow by 4.3% annually from 2020 to 2025, with a focus on automation and AI.
Year Employment Growth
2020-2025 4.3%
2020-2025 (forecast) 5.5%

Who should enrol in Professional Certificate in Artificial Intelligence for IT Service Automation?

Ideal Audience for Professional Certificate in Artificial Intelligence for IT Service Automation IT professionals seeking to enhance their skills in AI and automation, particularly those working in the UK, where 71% of IT leaders believe that AI will be a key driver of business growth in the next two years (Source: IT Pro).
Key Characteristics: Professionals with 2+ years of experience in IT service management, looking to upskill in AI and automation to stay competitive in the job market. In the UK, the demand for AI and automation professionals is expected to increase by 35% by 2025 (Source: PwC).
Job Roles: IT service managers, service desk managers, technical writers, and business analysts seeking to leverage AI and automation to improve efficiency, reduce costs, and enhance customer experience.
Learning Objectives: Gain hands-on experience with AI and automation tools, develop skills in machine learning, natural language processing, and predictive analytics, and learn how to design and implement AI-powered solutions for IT service automation.