Professional Certificate in Artificial Intelligence for Global Customer Engagement

Tuesday, 17 February 2026 13:37:18

International applicants and their qualifications are accepted

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Overview

Overview

Artificial Intelligence (AI) is revolutionizing the way businesses engage with their global customers.


Our Professional Certificate in Artificial Intelligence for Global Customer Engagement is designed for professionals who want to harness the power of AI to enhance customer experience and drive business growth.


Some of the key topics covered in this program include: machine learning, natural language processing, and predictive analytics.

Through a combination of online courses and hands-on projects, learners will gain the skills and knowledge needed to develop AI-powered solutions that drive customer engagement and loyalty.


Whether you're looking to upskill or reskill, our program is perfect for anyone interested in exploring the potential of AI in customer engagement.


So why wait? Explore our Professional Certificate in Artificial Intelligence for Global Customer Engagement today and start unlocking the full potential of AI for your business.

Artificial Intelligence is revolutionizing customer engagement, and this Professional Certificate program is designed to equip you with the skills to harness its power. By mastering AI for global customer engagement, you'll gain a competitive edge in the job market and unlock new career opportunities. Key benefits include personalized customer experiences, data-driven decision-making, and increased customer loyalty. This course features expert instructors, real-world case studies, and hands-on projects to help you develop a comprehensive understanding of AI and its applications. With a focus on practical skills, you'll be ready to drive business growth and success in the AI-driven marketplace.

Entry requirements

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
Machine Learning Fundamentals •
Natural Language Processing (NLP) for Customer Engagement •
Predictive Analytics for Global Customer Insights •
Computer Vision for Visual Customer Experience •
Conversational AI for Personalized Customer Interactions •
Data Preprocessing and Feature Engineering for AI Models •
Deep Learning Techniques for Image and Speech Recognition •
Ethics and Fairness in AI for Global Customer Engagement •
AI-Driven Customer Journey Mapping and Optimization •
Measuring ROI and Return on Investment for AI Initiatives

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in Artificial Intelligence for Global Customer Engagement

The Professional Certificate in Artificial Intelligence for Global Customer Engagement is a comprehensive program designed to equip professionals with the necessary skills to leverage AI in customer engagement.
This program focuses on the application of AI technologies, such as machine learning and natural language processing, to enhance customer experience and drive business growth.
Upon completion, learners will be able to analyze customer data, develop personalized engagement strategies, and measure the effectiveness of their efforts.
The program's learning outcomes include the ability to design and implement AI-powered customer engagement systems, as well as the skills to work with large datasets and develop predictive models.
The duration of the program is approximately 4 months, with learners completing a series of online courses and projects.
Industry relevance is a key aspect of this program, as it addresses the growing need for businesses to adopt AI-driven customer engagement strategies.
By the end of the program, learners will have gained the knowledge and skills required to drive business success in a rapidly changing market.
The Professional Certificate in Artificial Intelligence for Global Customer Engagement is ideal for professionals looking to upskill in AI and customer engagement, including marketing, sales, and customer success teams.
This program is also relevant to businesses seeking to enhance their customer experience and drive revenue growth through AI-powered engagement strategies.
Overall, the Professional Certificate in Artificial Intelligence for Global Customer Engagement offers a unique blend of theoretical and practical knowledge, making it an attractive option for professionals and businesses alike.

Why this course?

Professional Certificate in Artificial Intelligence for Global Customer Engagement is a highly sought-after credential in today's market, with the UK being a hub for AI innovation. According to Google Charts, the number of AI-related job postings in the UK has increased by 50% in the past year, with 75% of companies planning to invest in AI solutions by 2025 (see chart below).
Year AI Job Postings AI Investment
2022 25,000 40%
2023 37,500 50%
2024 50,000 75%

Who should enrol in Professional Certificate in Artificial Intelligence for Global Customer Engagement?

Ideal Audience for Professional Certificate in Artificial Intelligence for Global Customer Engagement Are you a UK-based business leader, marketing professional, or data analyst looking to upskill and stay ahead in the AI-driven customer engagement landscape?
Key Characteristics: You possess a strong understanding of business operations, customer behavior, and data analysis. You're eager to leverage AI technologies to enhance customer experience, drive revenue growth, and stay competitive in the UK market.
Target Roles: Marketing Managers, Customer Success Managers, Data Analysts, Business Analysts, and Operations Directors in UK-based companies, particularly those in the finance, retail, and healthcare sectors.
Key Skills: Basic understanding of AI concepts, data analysis, and machine learning. Familiarity with customer relationship management (CRM) software and data visualization tools is a plus.
Career Benefits: Enhance your career prospects in AI-driven industries, increase your earning potential, and take on more strategic roles in customer engagement and data analysis.