Professional Certificate in Artificial Intelligence Tools for IT Support

Friday, 13 February 2026 12:53:21

International applicants and their qualifications are accepted

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Overview

Overview

Artificial Intelligence (AI) Tools

for IT Support professionals is a Professional Certificate designed to equip you with the skills to leverage AI in your daily work.

AI Tools

are revolutionizing the way IT support teams work, and this certificate will help you understand how to implement and utilize these tools effectively. You'll learn about machine learning, natural language processing, and computer vision, and how to integrate them into your support workflow.

Some of the key topics covered in this certificate include:

AI-powered chatbots, predictive analytics, and automated issue resolution. You'll also gain hands-on experience with popular AI tools like Google Cloud AI Platform and Microsoft Azure Machine Learning.

By completing this certificate, you'll be able to:

enhance your IT support skills, increase efficiency, and improve customer satisfaction. So why wait? Explore the world of AI Tools for IT Support today and start transforming your work!

Artificial Intelligence is revolutionizing the IT support industry, and this Professional Certificate course is designed to equip you with the skills to thrive in this new landscape. By mastering Artificial Intelligence tools, you'll gain a competitive edge in the job market and enhance your career prospects. This comprehensive course covers the key concepts, technologies, and best practices of Artificial Intelligence, including machine learning, natural language processing, and computer vision. You'll learn how to apply Artificial Intelligence to real-world problems, such as troubleshooting and customer service. With this certificate, you'll be able to Artificial Intelligence solutions to drive business growth and success.

Entry requirements

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
Machine Learning Fundamentals •
Deep Learning Techniques •
Natural Language Processing (NLP) for Chatbots •
Computer Vision Applications •
Predictive Analytics with AI •
AI-powered Cybersecurity Threat Detection •
Chatbot Development with Dialogflow •
Sentiment Analysis and Text Classification •
AI-driven Network Troubleshooting •
AI Tools for IT Service Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in Artificial Intelligence Tools for IT Support

The Professional Certificate in Artificial Intelligence Tools for IT Support is a comprehensive program designed to equip IT professionals with the necessary skills to implement and manage AI-powered solutions in their organizations.
This certificate program focuses on the practical application of AI tools, such as machine learning, natural language processing, and computer vision, to resolve complex IT support issues.
Upon completion of the program, learners will be able to analyze complex IT problems, design and implement AI-driven solutions, and measure their effectiveness.
The duration of the program is typically 12 weeks, with learners working on a series of projects and assignments to demonstrate their knowledge and skills.
The program is highly relevant to the IT industry, as AI adoption continues to grow and transform the way IT support is delivered.
By acquiring the skills and knowledge required for AI-powered IT support, learners can enhance their career prospects and contribute to the success of their organizations.
The program is designed to be flexible, with learners able to complete the coursework on their own schedule and at their own pace.
The Professional Certificate in Artificial Intelligence Tools for IT Support is offered by leading educational institutions and is recognized by industry partners, ensuring that learners gain the skills and knowledge required to succeed in this field.
The program is also highly relevant to the field of IT service management, as AI can be used to improve service desk operations, incident management, and problem management.
Overall, the Professional Certificate in Artificial Intelligence Tools for IT Support is an excellent choice for IT professionals looking to enhance their skills and knowledge in this rapidly evolving field.

Why this course?

Professional Certificate in Artificial Intelligence Tools is gaining significant importance in the IT support industry, particularly in the UK. According to Google Charts, the demand for AI-powered tools is increasing rapidly, with a 25% growth rate in the last two years (as shown in the 3D column chart below).
Year Growth Rate
2019 10%
2020 20%
2021 25%

Who should enrol in Professional Certificate in Artificial Intelligence Tools for IT Support?

Ideal Audience for Professional Certificate in Artificial Intelligence Tools for IT Support IT professionals seeking to enhance their skills in AI-powered tools, with a focus on UK-based IT support teams who face increasing demand for AI-driven solutions to improve customer experience and reduce support queries.
Key Characteristics: Professionals with 2+ years of experience in IT support, familiar with Linux/Windows operating systems, and basic programming skills in Python or Java.
UK Statistics: According to a report by IT Pro, 75% of UK IT professionals believe that AI will significantly impact their job roles within the next 5 years. The same report states that 60% of UK businesses plan to invest in AI-powered tools to improve customer service and reduce support queries.
Learning Objectives: Gain hands-on experience with popular AI tools like chatbots, virtual assistants, and predictive analytics. Develop skills to design and implement AI-powered solutions for IT support teams, improving customer experience and reducing support queries.