Professional Certificate in Artificial Intelligence Strategies for Customer Engagement

Tuesday, 17 February 2026 22:13:38

International applicants and their qualifications are accepted

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Overview

Overview

Artificial Intelligence Strategies for Customer Engagement


This professional certificate program is designed for business professionals who want to learn how to leverage AI in customer engagement.


Some key concepts covered in the program include machine learning, natural language processing, and predictive analytics.

Through a combination of lectures, discussions, and hands-on projects, learners will gain a deep understanding of how to apply AI strategies to improve customer experience and drive business growth.


Whether you're looking to enhance your skills or advance your career, this program is perfect for anyone interested in exploring the potential of AI in customer engagement.


So why wait? Explore the possibilities of AI in customer engagement today and take the first step towards a more personalized and effective customer experience.

Artificial Intelligence Strategies for Customer Engagement is a comprehensive course that equips professionals with the skills to leverage AI in customer-facing roles. By mastering AI-driven strategies, participants can enhance customer experience, increase engagement, and drive business growth. The course covers key topics such as chatbots, sentiment analysis, and predictive analytics. With this certification, you can boost your career prospects in industries like marketing, sales, and customer service. Unique features include interactive simulations, real-world case studies, and access to a community of AI professionals. Upon completion, you'll receive a Professional Certificate, demonstrating your expertise in Artificial Intelligence Strategies for Customer Engagement.

Entry requirements

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
Machine Learning Fundamentals for Customer Engagement •
Natural Language Processing (NLP) Techniques for Sentiment Analysis •
Predictive Analytics for Personalized Customer Experiences •
Data Visualization Strategies for Effective Customer Insights •
Conversational AI for Chatbots and Virtual Assistants •
Customer Journey Mapping for AI-Driven Engagement •
AI-Driven Content Generation for Enhanced Customer Experience •
Sentiment Analysis and Opinion Mining for Customer Feedback •
Voice UI Design for AI-Powered Customer Engagement •
Ethics and Governance in AI-Driven Customer Engagement

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in Artificial Intelligence Strategies for Customer Engagement

The Professional Certificate in Artificial Intelligence Strategies for Customer Engagement is a comprehensive program designed to equip professionals with the necessary skills to leverage AI in customer engagement.
This program focuses on teaching participants how to develop and implement AI-driven strategies that drive customer satisfaction, loyalty, and retention.
Upon completion, participants will be able to analyze customer data, identify patterns, and make data-driven decisions to improve customer engagement.
The program covers topics such as machine learning, natural language processing, and predictive analytics, providing participants with a solid foundation in AI technologies.
The duration of the program is approximately 4 months, with 8 modules that can be completed at the learner's own pace.
The program is highly relevant to industries such as retail, finance, healthcare, and technology, where AI can be used to personalize customer experiences, improve operational efficiency, and gain a competitive edge.
By the end of the program, participants will have the skills and knowledge to develop and implement AI-driven customer engagement strategies that drive business growth and success.
The program is designed for professionals who want to stay ahead of the curve in terms of AI adoption and implementation, and who want to develop a deeper understanding of how AI can be used to drive business outcomes.
The Professional Certificate in Artificial Intelligence Strategies for Customer Engagement is a valuable addition to any professional's skillset, providing a competitive edge in the job market and opening up new opportunities for career advancement.

Why this course?

Professional Certificate in Artificial Intelligence Strategies for Customer Engagement is a highly sought-after credential in today's market, with the UK's AI market expected to reach £4.1 billion by 2025, growing at a CAGR of 22% (Source: ResearchAndMarkets). To stay ahead of the competition, businesses need professionals who can develop and implement effective AI strategies for customer engagement.
UK AI Market Size (2020) UK AI Market Size (2025)
£1.5 billion £4.1 billion

Who should enrol in Professional Certificate in Artificial Intelligence Strategies for Customer Engagement?

Ideal Audience for Professional Certificate in Artificial Intelligence Strategies for Customer Engagement This course is designed for marketing professionals, business analysts, and customer experience specialists in the UK who want to upskill in AI-driven customer engagement strategies.
Key Characteristics: Professionals with 2+ years of experience in customer-facing roles, familiar with CRM systems, and interested in leveraging AI to enhance customer engagement and retention.
Industry Insights: In the UK, 71% of businesses believe that AI will significantly impact their customer service operations by 2025 (Source: PwC). This course helps professionals stay ahead of the curve and deliver personalized customer experiences using AI-driven strategies.
Learning Objectives: Gain hands-on experience in designing and implementing AI-powered customer engagement strategies, including chatbots, sentiment analysis, and predictive analytics.