Professional Certificate in Advanced IT Support Management

Thursday, 12 February 2026 22:58:07

International applicants and their qualifications are accepted

Start Now     Viewbook

Overview

Overview

IT Support Management

is a critical function in today's technology-driven world. The IT Support Management professional plays a vital role in ensuring the smooth operation of an organization's IT systems.

Our Professional Certificate in Advanced IT Support Management is designed for IT professionals who want to enhance their skills and knowledge in managing IT support services.

With this certificate, you will learn how to develop and implement effective IT support strategies, manage IT service desks, and resolve complex technical issues.

Our program is ideal for IT professionals who want to advance their careers or start their own IT support businesses.

By completing this certificate program, you will gain the skills and knowledge needed to succeed in the IT support management field.

So why wait? Explore our Professional Certificate in Advanced IT Support Management today and take the first step towards a successful career in IT support management.

IT Support Management is a vital skill in today's digital landscape, and our Professional Certificate in Advanced IT Support Management can help you master it. This comprehensive course equips you with the knowledge and tools to effectively manage IT support teams, resolve complex technical issues, and drive business growth. By gaining expertise in IT Support Management, you'll enjoy career advancement opportunities and increased earning potential. Unique features of the course include hands-on training, industry-recognized certifications, and access to a global network of professionals. With IT Support Management skills, you'll be in high demand across various industries, including finance, healthcare, and technology.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• IT Service Management Frameworks
• ITIL Foundation Certificate
• IT Service Management Processes
• Service Desk Management
• Incident Management
• Problem Management
• Change Management
• Release and Deployment Management
• IT Service Continuity Management
• IT Service Validation and Testing

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

Start Now

Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

Start Now

  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
  • Start Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in Advanced IT Support Management

The Professional Certificate in Advanced IT Support Management is a comprehensive program designed to equip learners with the necessary skills and knowledge to manage IT support teams effectively.
This program focuses on developing advanced IT support management skills, including IT service management, incident management, problem management, change management, and service desk management.
Upon completion of the program, learners will be able to analyze complex IT issues, develop effective solutions, and implement best practices in IT support management.
The duration of the program is typically 12 weeks, with learners required to complete a series of modules and assignments to demonstrate their understanding of the subject matter.
The program is highly relevant to the IT industry, as it addresses the growing need for skilled IT support managers who can lead teams and drive business success through effective IT service management.
Learners who complete the program will gain a recognized professional certification, which can be used to enhance their career prospects and demonstrate their expertise in advanced IT support management.
The program is designed to be flexible, with learners able to study at their own pace and on their own schedule, making it ideal for working professionals and individuals who want to upskill or reskill in IT support management.
The Professional Certificate in Advanced IT Support Management is offered by leading educational institutions and is recognized by industry partners, ensuring that learners gain a high-quality education that is relevant to the industry.
Upon completion of the program, learners will be able to apply their knowledge and skills in a real-world setting, driving business success and improving IT service delivery.
The program is also highly relevant to the growing demand for IT support managers in various industries, including finance, healthcare, and government.
Learners who complete the program will gain a competitive edge in the job market, as they will possess the advanced skills and knowledge required to manage IT support teams effectively.

Why this course?

Professional Certificate in Advanced IT Support Management holds immense significance in today's market, particularly in the UK. According to a recent survey by the IT industry association, CompTIA, the demand for IT professionals with advanced support management skills is expected to increase by 15% by 2025, resulting in a shortage of over 100,000 skilled professionals.
Year Number of Job Openings
2020 8,400
2021 10,200
2022 12,800
2023 15,400

Who should enrol in Professional Certificate in Advanced IT Support Management ?

Ideal Audience for Professional Certificate in Advanced IT Support Management IT professionals seeking to enhance their skills in support management, particularly those working in the UK, where the IT sector is a significant contributor to the economy, with over 1.8 million IT and technology professionals employed, according to the UK's Office for National Statistics.
Job roles that can benefit from this certificate include: IT support specialists, help desk technicians, technical account managers, and IT project managers looking to advance their careers and stay up-to-date with the latest technologies and best practices in IT support management.
Key characteristics of our ideal learner include: Professionals with at least 2 years of experience in IT support or a related field, a strong understanding of IT concepts and technologies, and a desire to develop advanced skills in support management, including service desk management, incident management, and problem management.
In the UK, this certificate can help learners: Enhance their employability and career prospects, increase their earning potential, and contribute to the growth of the UK's IT sector, which is expected to continue growing, with the sector expected to reach £147 billion by 2025, according to a report by the Centre for Economics and Business Research.