Professional Certificate in Advanced AI Techniques for Customer Engagement

Monday, 16 February 2026 12:14:35

International applicants and their qualifications are accepted

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Overview

Overview

Advanced AI Techniques for Customer Engagement


This professional certificate program is designed for marketing professionals and business leaders who want to leverage AI to enhance customer engagement and drive business growth.


Through a combination of theoretical foundations and practical applications, learners will gain expertise in AI-powered customer service, chatbots, and predictive analytics.


By the end of the program, learners will be able to develop and implement AI-driven customer engagement strategies that improve customer satisfaction and loyalty.


Join our community of innovators and start exploring the possibilities of AI in customer engagement today!

Advanced AI Techniques for Customer Engagement are revolutionizing the way businesses interact with their customers. This Professional Certificate program equips you with the skills to leverage AI to create personalized customer experiences, driving loyalty and revenue growth. By mastering Advanced AI Techniques, you'll gain a competitive edge in the job market, with career prospects in AI, marketing, and customer success. Unique features of the course include hands-on projects, industry expert guest lectures, and access to a community of like-minded professionals. Upon completion, you'll be equipped to design and implement AI-driven customer engagement strategies, enhancing customer satisfaction and driving business success.

Entry requirements

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
• Natural Language Processing (NLP) for Sentiment Analysis •
• Machine Learning for Predictive Modeling in Customer Engagement •
• Deep Learning Techniques for Image and Speech Recognition •
• Reinforcement Learning for Personalized Customer Experience •
• Chatbots and Virtual Assistants for Customer Service •
• Advanced Data Analytics for Customer Insights and Behavior •
• Human-Computer Interaction for User Experience Design •
• Ethics and Fairness in AI for Customer Engagement •
• AI-Powered Content Generation for Personalized Marketing

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in Advanced AI Techniques for Customer Engagement

The Professional Certificate in Advanced AI Techniques for Customer Engagement is a comprehensive program designed to equip professionals with the skills needed to leverage Artificial Intelligence (AI) in customer-facing roles.
This program focuses on teaching participants how to apply advanced AI techniques to enhance customer engagement, improve customer experience, and drive business growth.
Upon completion, participants will be able to analyze customer data, develop personalized customer experiences, and create AI-driven marketing campaigns.
The program is designed to be completed in approximately 4-6 months, with a total of 8 courses that cover topics such as machine learning, natural language processing, and computer vision.
The Professional Certificate in Advanced AI Techniques for Customer Engagement is highly relevant to professionals working in industries such as marketing, sales, customer service, and data analysis.
By gaining expertise in AI techniques for customer engagement, participants can stay ahead of the competition and drive business success in today's fast-paced digital landscape.
The program is offered by a leading online education provider and is designed to be accessible to professionals from around the world.
Upon completion, participants will receive a Professional Certificate in Advanced AI Techniques for Customer Engagement, which can be added to their resume or LinkedIn profile.
The program is also eligible for continuing education credits, making it an excellent option for professionals looking to upskill or reskill in their careers.
Overall, the Professional Certificate in Advanced AI Techniques for Customer Engagement is an excellent choice for professionals looking to enhance their skills in AI and customer engagement.

Why this course?

Advanced AI Techniques for Customer Engagement are gaining significant importance in today's market, with the UK being no exception. According to a recent survey by the Centre for Retail Research, the UK retail industry is expected to invest £1.1 billion in AI and automation by 2025, with a focus on enhancing customer engagement.
Year Investment in AI and Automation (£m)
2020 £430m
2021 £550m
2022 £630m
2023 £730m
2024 £830m
2025 £1.1bn

Who should enrol in Professional Certificate in Advanced AI Techniques for Customer Engagement?

Ideal Audience for Professional Certificate in Advanced AI Techniques for Customer Engagement Professionals seeking to enhance their skills in AI-driven customer engagement, particularly those in the UK, where 71% of businesses use AI to improve customer experience (Source: PwC UK)
Key Characteristics: Marketing professionals, customer success managers, data analysts, and business analysts with a basic understanding of AI and machine learning concepts, looking to stay ahead in the competitive UK job market, where AI skills are in high demand (Source: LinkedIn UK)
Job Roles: Customer Engagement Manager, AI Business Analyst, Data Scientist, Marketing Automation Specialist, and Customer Success Manager, among others, who can benefit from advanced AI techniques to drive customer-centric strategies and improve business outcomes.
Prerequisites: Basic knowledge of AI, machine learning, and data analysis, as well as experience in customer-facing roles or industries, such as finance, retail, or healthcare, where AI is increasingly used to personalize customer experiences.