Professional Certificate in AI-Powered Social Listening and Monitoring

Saturday, 13 September 2025 18:18:32

International applicants and their qualifications are accepted

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Overview

Overview

Ai-Powered Social Listening and Monitoring


Unlock the power of social media data to drive business decisions. This Professional Certificate is designed for marketing, communications, and customer service professionals who want to harness the potential of social listening and monitoring.

Learn how to analyze social media conversations, identify trends, and measure brand reputation


Gain insights into customer sentiment, preferences, and pain points. Develop skills to create data-driven strategies, optimize brand performance, and stay ahead of the competition.

Discover how to integrate social listening with other marketing channels


Take your career to the next level with this comprehensive and practical course. Explore the capabilities of AI-powered social listening and monitoring tools, and start making data-driven decisions today.

AI-Powered Social Listening and Monitoring is a game-changing field that enables organizations to tap into the vast expanse of online conversations, sentiment, and trends. This Professional Certificate course will equip you with the skills to harness the power of AI-driven social listening and monitoring, allowing you to gain a competitive edge in the market. By mastering AI-Powered Social Listening and Monitoring, you'll be able to analyze customer feedback and track brand reputation in real-time, making data-driven decisions to drive business growth. With a strong focus on practical applications, this course offers career opportunities in social media management, market research, and customer service.

Entry requirements

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Natural Language Processing (NLP) for Social Media Analysis • Machine Learning Algorithms for Sentiment Analysis • Deep Learning Techniques for Text Classification • Social Media Listening Tools and Platforms • AI-Powered Chatbots for Customer Service • Sentiment Analysis for Brand Reputation Management • Entity Recognition and Extraction for Social Media • Social Media Monitoring for Crisis Management • Predictive Analytics for Social Media Trends • Data Visualization for Social Media Insights

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in AI-Powered Social Listening and Monitoring

The Professional Certificate in AI-Powered Social Listening and Monitoring is a comprehensive program designed to equip professionals with the skills necessary to harness the power of artificial intelligence (AI) in social media monitoring and listening.
Through this program, learners will gain a deep understanding of AI-powered social listening and monitoring tools, including natural language processing (NLP), machine learning algorithms, and data analytics techniques.
The learning outcomes of this program include the ability to analyze large volumes of social media data, identify trends and patterns, and develop targeted strategies to improve brand reputation and customer engagement.
The duration of the program is typically 4-6 months, with learners completing a series of online courses and projects that simulate real-world social media monitoring scenarios.
Industry relevance is a key aspect of this program, as it addresses the growing need for organizations to leverage AI-powered social listening and monitoring to stay ahead of the competition and build stronger relationships with their customers.
By completing this program, learners will be well-positioned to take on leadership roles in social media monitoring and listening, and will have the skills and knowledge necessary to drive business growth and success in the digital age.
The program is designed to be flexible and accessible, with learners able to complete the coursework on their own schedule and at their own pace.
As a result, this program is ideal for professionals from a variety of industries, including marketing, communications, customer service, and data analysis.
By investing in this program, learners can gain a competitive edge in the job market and position themselves for success in a rapidly evolving digital landscape.

Why this course?

AI-Powered Social Listening and Monitoring has become a crucial aspect of market research and customer service in today's digital landscape. According to a recent survey by the UK's Market Research Society, 75% of businesses in the UK use social media to monitor customer feedback and sentiment (Google Charts 3D Column Chart). The same survey found that 60% of UK businesses use AI-powered tools to analyze social media data and identify trends (Google Charts 3D Column Chart).
Statistic Value
UK Businesses Using Social Media for Customer Feedback 75%
UK Businesses Using AI-Powered Social Media Analysis 60%

Who should enrol in Professional Certificate in AI-Powered Social Listening and Monitoring?

Ideal Audience for Professional Certificate in AI-Powered Social Listening and Monitoring This course is designed for marketing professionals, social media managers, and business analysts in the UK who want to stay ahead of the curve in AI-powered social listening and monitoring.
Key Characteristics: Professionals with 2+ years of experience in marketing, social media, or business analysis, familiar with social media platforms, and interested in leveraging AI technology to improve customer engagement and brand reputation.
UK-Specific Statistics: According to a recent survey, 75% of UK businesses use social media to monitor customer conversations, while 60% of marketers in the UK believe that AI-powered social listening can improve customer engagement by up to 30%.
Learning Objectives: Upon completing this course, learners will be able to analyze customer conversations, identify trends, and develop strategies to improve brand reputation and customer engagement using AI-powered social listening and monitoring tools.