Professional Certificate in AI-Driven ICT Support

Friday, 13 February 2026 07:18:43

International applicants and their qualifications are accepted

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Overview

Overview

Artificial Intelligence (AI) is revolutionizing the way ICT support is delivered, and this Professional Certificate in AI-Driven ICT Support is designed to equip learners with the skills to thrive in this new landscape.


Targeted at IT professionals and support specialists, this program focuses on the application of AI technologies to enhance ICT support services, improve efficiency, and reduce costs.


Through a combination of theoretical foundations and practical applications, learners will gain expertise in AI-powered tools and techniques, such as chatbots, predictive analytics, and automation.


By the end of the program, learners will be able to design and implement AI-driven ICT support solutions that meet the evolving needs of organizations.


Don't miss out on this opportunity to future-proof your career in ICT support. Explore the Professional Certificate in AI-Driven ICT Support today and discover how AI can transform your role.

AI-Driven ICT Support is revolutionizing the way we approach technical support, and this Professional Certificate is at the forefront of this revolution. By mastering AI-Driven ICT Support, you'll gain the skills to design, implement, and manage AI-powered solutions that enhance customer experience and reduce support costs. With this course, you'll learn to AI-Driven ICT Support best practices, data analysis, and machine learning techniques, opening doors to exciting career opportunities in IT and beyond. You'll also gain hands-on experience with popular AI tools and platforms, ensuring you're job-ready and equipped to drive business growth.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
Artificial Intelligence Fundamentals •
Machine Learning for ICT Support •
Deep Learning Applications in ICT •
Natural Language Processing in AI-Driven ICT •
Computer Vision in AI-Driven ICT Support •
Cloud Computing and AI Integration •
Internet of Things (IoT) and AI-Driven ICT •
AI-Driven ICT Security and Threat Management •
Human-Centered AI-Driven ICT Design •
AI-Driven ICT Project Management and Implementation

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in AI-Driven ICT Support

The Professional Certificate in AI-Driven ICT Support is a comprehensive program designed to equip learners with the skills and knowledge required to provide exceptional support in the field of Artificial Intelligence and Information and Communications Technology.
This program focuses on the application of AI technologies in ICT support, enabling learners to understand the benefits and challenges of AI-driven support services.
Upon completion of the program, learners will be able to demonstrate their ability to design, implement, and manage AI-driven ICT support systems, ensuring efficient and effective support for organizations.
The program covers a range of topics, including AI fundamentals, machine learning, natural language processing, and data analytics, providing learners with a solid foundation in AI technologies.
The duration of the program is typically 12 weeks, with learners expected to complete a series of modules and assignments to demonstrate their understanding of the subject matter.
The Professional Certificate in AI-Driven ICT Support is highly relevant to the IT industry, with a growing demand for professionals who can leverage AI technologies to improve support services.
Learners who complete the program will gain a competitive edge in the job market, with employers seeking candidates who possess AI-driven ICT support skills.
The program is designed to be flexible, with learners able to complete the program at their own pace and on their own schedule, making it ideal for working professionals and individuals looking to upskill or reskill in the field of AI-driven ICT support.
Upon completion of the program, learners will receive a Professional Certificate in AI-Driven ICT Support, recognized by employers and industry organizations as a mark of excellence in AI-driven ICT support skills.
The program is delivered by experienced instructors with expertise in AI and ICT, ensuring that learners receive high-quality instruction and support throughout the program.
The Professional Certificate in AI-Driven ICT Support is an excellent choice for individuals looking to launch or advance their careers in the field of AI-driven ICT support, with a strong focus on practical skills and industry relevance.

Why this course?

Professional Certificate in AI-Driven ICT Support is a highly sought-after credential in today's market, driven by the increasing demand for AI-powered ICT solutions. According to a report by the UK's Digital Skills Institute, the demand for ICT professionals with AI skills is expected to grow by 13% by 2025, outpacing the overall ICT industry growth rate.
Year Growth Rate
2020 8%
2021 10%
2022 12%
2023 13%

Who should enrol in Professional Certificate in AI-Driven ICT Support?

Ideal Audience for Professional Certificate in AI-Driven ICT Support Are you a UK-based IT professional looking to upskill in AI-driven ICT support? With the UK's digital economy projected to reach £1.1 trillion by 2025, having AI-driven ICT skills is crucial for career advancement and staying competitive.
Key Characteristics: Our ideal learner is a UK-based IT professional with at least 2 years of experience in ICT support, seeking to enhance their skills in AI-driven technologies such as machine learning, natural language processing, and computer vision.
Job Roles: Learners can expect to develop skills relevant to roles such as AI/ML Engineer, Data Analyst, Cyber Security Specialist, and Digital Transformation Consultant, with median salaries ranging from £40,000 to £80,000 in the UK.
Learning Objectives: Upon completion of the Professional Certificate in AI-Driven ICT Support, learners will be able to design, implement, and maintain AI-driven ICT solutions, analyze complex data sets, and develop predictive models to drive business growth and efficiency.