Professional Certificate in AI-Driven Customer Relationship Management Reporting

Friday, 13 February 2026 20:36:23

International applicants and their qualifications are accepted

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Overview

Overview

Artificial Intelligence (AI)-Driven Customer Relationship Management Reporting


Is a game-changer for businesses seeking to enhance their customer relationship management capabilities with the power of AI.


Unlock the full potential of your customer data with this Professional Certificate, designed for professionals looking to upskill in AI-Driven CRM reporting.

Learn how to leverage AI algorithms and machine learning techniques to gain deeper insights into customer behavior, preferences, and needs.


Gain a competitive edge in the market by mastering the art of AI-Driven CRM reporting and take your career to the next level.

Explore the course content and discover how you can apply AI-Driven CRM reporting to drive business growth and success.

AI-Driven Customer Relationship Management Reporting is a cutting-edge certification that empowers professionals to harness the power of Artificial Intelligence in CRM reporting. By leveraging AI algorithms, learners will gain insights into customer behavior, preferences, and pain points, enabling data-driven decision-making. This course offers key benefits such as improved reporting accuracy, enhanced customer satisfaction, and increased revenue growth. With a strong focus on practical skills, learners will develop expertise in AI-powered CRM tools and techniques. Career prospects are vast, with opportunities in data analysis, business intelligence, and customer success. Unique features include interactive simulations and real-world case studies.

Entry requirements

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
Data Visualization for AI-Driven CRM Reporting •
Machine Learning for Predictive Customer Segmentation •
Natural Language Processing for Text Analysis in CRM •
Big Data Analytics for CRM Performance Evaluation •
Cloud Computing for Scalable CRM Data Management •
Data Mining for CRM Customer Behavior Analysis •
Business Intelligence for Data-Driven Decision Making •
AI-Driven Chatbots for Personalized Customer Engagement •
Sentiment Analysis for Customer Feedback Evaluation •
CRM Data Warehousing for Integrated Reporting

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in AI-Driven Customer Relationship Management Reporting

The Professional Certificate in AI-Driven Customer Relationship Management Reporting is a comprehensive program designed to equip professionals with the skills necessary to leverage Artificial Intelligence (AI) in customer relationship management (CRM) reporting.
This program focuses on teaching participants how to use AI-driven tools to analyze customer data, identify trends, and make data-driven decisions.
Upon completion of the program, participants will be able to apply AI-driven CRM reporting techniques to improve customer engagement, increase sales, and enhance overall business performance.
The duration of the program is typically 4-6 months, with participants expected to dedicate around 10-15 hours per week to coursework and assignments.
The program is highly relevant to professionals working in industries such as finance, marketing, and sales, as well as those interested in pursuing a career in AI and data science.
Industry professionals can expect to gain hands-on experience with popular AI-driven CRM tools and software, including machine learning algorithms and data visualization techniques.
The program is designed to be flexible and accessible, with online coursework and self-paced learning options available to accommodate busy professionals.
Upon completion of the program, participants will receive a Professional Certificate in AI-Driven Customer Relationship Management Reporting, which can be added to their resume or LinkedIn profile.
The program is taught by industry experts with extensive experience in AI, CRM, and data analysis, ensuring that participants receive high-quality instruction and support throughout the program.
Overall, the Professional Certificate in AI-Driven Customer Relationship Management Reporting is an excellent choice for professionals looking to upskill and reskill in the rapidly evolving field of AI and CRM.

Why this course?

AI-Driven Customer Relationship Management Reporting has become a crucial aspect of businesses in the UK, with 71% of companies using data analytics to inform their customer relationship management strategies (Source: CMO Council, 2020). To stay ahead in this competitive market, professionals need to possess skills in AI-driven reporting, which can be achieved through a Professional Certificate in AI-Driven Customer Relationship Management Reporting.
UK Businesses Using AI-Driven CRM Percentage
Financial Services 85%
Retail and E-commerce 75%
Healthcare and Pharmaceuticals 60%

Who should enrol in Professional Certificate in AI-Driven Customer Relationship Management Reporting?

Ideal Audience for Professional Certificate in AI-Driven Customer Relationship Management Reporting Professionals seeking to enhance their skills in AI and CRM, particularly those in the UK, where 71% of businesses use CRM software (Source: Salesforce) and 63% of UK businesses have implemented AI-powered tools (Source: PwC).
Key Characteristics: Marketing and sales professionals, customer success managers, data analysts, and business intelligence specialists looking to stay ahead in the competitive UK market, where AI adoption is expected to reach 85% by 2025 (Source: Gartner).
Industry Focus: Financial services, retail, healthcare, and technology sectors, where AI-driven CRM can help improve customer engagement, reduce churn, and increase revenue.
Learning Objectives: Gain hands-on experience with AI-powered CRM tools, develop data-driven insights, and create actionable reports to drive business growth and customer satisfaction.