Professional Certificate in AI-Driven Customer Engagement on Social Media

Wednesday, 17 September 2025 12:24:25

International applicants and their qualifications are accepted

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Overview

Overview

Artificial Intelligence (AI) is revolutionizing customer engagement on social media, and this Professional Certificate is designed to help you harness its power.


Learn how to leverage AI-driven tools to personalize customer interactions, analyze social media trends, and optimize your brand's online presence.


Some of the key topics covered in this course include: AI-powered chatbots, social media analytics, and machine learning algorithms for customer segmentation.

Develop the skills to drive business growth through data-driven decision making and stay ahead of the competition in the rapidly evolving social media landscape.


Take the first step towards unlocking the full potential of AI-driven customer engagement on social media. Explore this course today and discover how you can transform your brand's online presence!

AI-Driven Customer Engagement on Social Media is a game-changing course that equips you with the skills to revolutionize customer interactions. By leveraging AI-powered tools, you'll gain a competitive edge in the industry. This comprehensive program focuses on developing a deep understanding of AI-driven customer engagement strategies, enabling you to create personalized experiences that drive loyalty and retention. With AI-Driven Customer Engagement on Social Media, you'll learn how to analyze customer behavior, develop targeted campaigns, and measure ROI. Upon completion, you'll be equipped to take on senior roles in social media management, marketing, or customer success.

Entry requirements

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
• Introduction to AI-Driven Customer Engagement on Social Media •
• Understanding Social Media Platforms and Their Ecosystems •
• Natural Language Processing (NLP) for Social Media Analysis •
• Machine Learning Algorithms for Predictive Modeling •
• Sentiment Analysis and Opinion Mining on Social Media •
• Chatbots and Virtual Assistants for Customer Engagement •
• Content Generation and Recommendation Systems •
• Social Media Marketing Strategy and Campaign Execution •
• Measuring and Optimizing AI-Driven Customer Engagement on Social Media •
• Ethics and Responsible AI in Customer Engagement on Social Media

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in AI-Driven Customer Engagement on Social Media

The Professional Certificate in AI-Driven Customer Engagement on Social Media is a comprehensive program designed to equip professionals with the skills necessary to leverage artificial intelligence (AI) and machine learning (ML) in social media marketing.
This program focuses on teaching participants how to use AI-driven tools to analyze customer behavior, personalize engagement strategies, and optimize social media campaigns for better ROI.
Upon completion, participants will be able to apply AI-driven customer engagement techniques to improve brand awareness, customer loyalty, and overall social media performance.
The program is typically offered over a period of 12 weeks, with flexible scheduling to accommodate busy professionals.
Industry relevance is a key aspect of this program, as it provides participants with the skills and knowledge needed to stay ahead of the curve in the rapidly evolving social media landscape.
By the end of the program, participants will have gained a deep understanding of AI-driven customer engagement strategies and will be able to apply them in real-world settings.
The program is designed for marketing professionals, social media managers, and business owners looking to enhance their skills in AI-driven customer engagement on social media.
Upon completion, participants will receive a professional certificate, demonstrating their expertise in AI-driven customer engagement on social media.
The program is taught by industry experts and covers topics such as AI-powered social media analytics, chatbots, and content personalization.
Participants will also have access to a community of peers and industry professionals, providing opportunities for networking and knowledge sharing.
Overall, the Professional Certificate in AI-Driven Customer Engagement on Social Media is an excellent choice for professionals looking to upskill and reskill in the rapidly evolving world of social media marketing.

Why this course?

Professional Certificate in AI-Driven Customer Engagement on Social Media is a highly sought-after skill in today's digital landscape. According to a survey by the UK's Digital Marketing Association, 70% of marketers believe that AI will significantly impact their social media strategies by 2025 (Google Charts 3D Column Chart, 2022).
Year Percentage of Marketers Believing AI Will Impact Social Media
2020 40%
2021 55%
2022 70%

Who should enrol in Professional Certificate in AI-Driven Customer Engagement on Social Media?

Ideal Audience for Professional Certificate in AI-Driven Customer Engagement on Social Media Are you a marketing professional, social media manager, or business owner looking to stay ahead of the curve in AI-driven customer engagement?
Key Characteristics: You should be familiar with social media platforms, have a basic understanding of AI and machine learning concepts, and be interested in learning how to leverage AI to enhance customer engagement and drive business growth.
Target Audience: In the UK, for example, the social media landscape is dominated by platforms like Facebook, Twitter, and Instagram, with 93% of online adults using social media to stay connected with friends and family (Ofcom, 2020). Our course is designed for professionals like you who want to learn how to harness the power of AI to drive customer engagement and business success.
Job Roles: Our course is suitable for a range of job roles, including social media manager, marketing manager, customer service manager, and business development manager. Whether you're looking to upskill or reskill, our course will help you develop the skills and knowledge you need to succeed in AI-driven customer engagement.