Professional Certificate in AI for Sales and CRM

Monday, 16 February 2026 15:00:54

International applicants and their qualifications are accepted

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Overview

Overview

Artificial Intelligence (AI) for Sales and CRM


Unlock the power of AI to revolutionize your sales strategy and transform customer relationships.


Some of the key benefits of this program include:

Develop AI-driven sales forecasting and pipeline management skills


Learn how to leverage AI-powered chatbots and virtual assistants


Improve customer engagement and retention with AI-driven CRM solutions


Our AI for Sales and CRM program is designed for:

Sales professionals looking to stay ahead of the curve


Business leaders seeking to optimize their sales operations


Anyone interested in exploring the potential of AI in sales and CRM


Join our program today and discover how AI can transform your sales strategy!

AI for Sales and CRM is revolutionizing the way businesses interact with customers, and this Professional Certificate program will equip you with the skills to thrive in this new landscape. By mastering AI technologies, you'll gain a competitive edge in sales and customer relationship management. With this course, you'll learn how to leverage AI-powered tools to personalize customer experiences, predict sales outcomes, and optimize your sales strategy. You'll also develop essential skills in data analysis, machine learning, and CRM software. Upon completion, you'll be poised for career advancement in sales, marketing, or business development, with opportunities to work with top companies and drive revenue growth.

Entry requirements

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
Machine Learning Fundamentals for Sales •
Natural Language Processing (NLP) in CRM •
Predictive Analytics for Sales Forecasting •
Chatbots and Virtual Assistants in Sales •
Sentiment Analysis for Customer Feedback •
Data Visualization for Sales Insights •
AI-Powered Lead Scoring and Qualification •
Personalization using AI in Sales •
Ethics and Bias in AI for Sales and CRM •
Implementing AI in Existing Sales Processes

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in AI for Sales and CRM

The Professional Certificate in AI for Sales and CRM is a cutting-edge program designed to equip sales professionals with the skills necessary to thrive in an AI-driven marketplace.
This program focuses on the application of Artificial Intelligence (AI) and Customer Relationship Management (CRM) systems to enhance sales performance, customer engagement, and overall business success.
Through a combination of coursework, projects, and assessments, learners will gain a deep understanding of AI-powered sales tools, data analysis, and CRM software, enabling them to make data-driven decisions and drive business growth.
The program's learning outcomes include the ability to analyze customer data, identify trends, and develop targeted marketing strategies; design and implement AI-driven sales campaigns; and leverage CRM systems to streamline sales processes and improve customer relationships.
The duration of the program is typically 4-6 months, with learners completing a series of modules and assignments that are designed to be completed at their own pace.
The Professional Certificate in AI for Sales and CRM is highly relevant to the sales and marketing industries, as businesses continue to adopt AI and CRM technologies to stay competitive.
By completing this program, learners can enhance their career prospects, increase their earning potential, and stay ahead of the curve in an industry that is rapidly evolving.
The program is designed to be accessible to learners from a variety of backgrounds, including sales professionals, marketing specialists, and business analysts.
Upon completion, learners will receive a Professional Certificate in AI for Sales and CRM, which can be added to their resume or LinkedIn profile to demonstrate their expertise and commitment to staying up-to-date with the latest technologies and trends.

Why this course?

Professional Certificate in AI for Sales and CRM is a highly sought-after credential in today's market, particularly in the UK. According to a recent survey by the Chartered Institute of Marketing (CIM), 75% of marketers believe that AI will significantly impact their sales strategies by 2025. Moreover, a report by the UK's Office for National Statistics (ONS) states that the use of AI in sales and customer relationship management (CRM) is expected to increase by 20% annually over the next three years.
Year Percentage Increase
2020 10%
2021 15%
2022 20%

Who should enrol in Professional Certificate in AI for Sales and CRM?

Primary Keyword: AI for Sales Ideal Audience
Sales professionals in the UK looking to upskill and reskill in the AI-driven sales landscape, with a focus on those working in CRM (Customer Relationship Management) roles. Key characteristics: 25-45 years old, 5+ years of sales experience, currently working in a CRM role, with a strong interest in technology and innovation.
Individuals seeking to enhance their sales skills and stay ahead of the competition in a rapidly changing market, with a focus on those working in industries such as finance, healthcare, and technology. UK-specific statistics: 1 in 5 sales professionals in the UK believe that AI will significantly impact their job within the next 2 years (Source: EY), with 70% of sales leaders believing that AI will improve sales productivity (Source: Salesforce).
Professionals looking to transition into new roles or industries, with a strong foundation in sales and CRM, and a willingness to learn and adapt to new technologies. Key benefits: Improved sales skills, enhanced CRM knowledge, increased confidence in using AI-driven tools, and a competitive edge in the job market.