Professional Certificate in AI Techniques for Data-driven Customer Engagement

Saturday, 14 February 2026 21:15:12

International applicants and their qualifications are accepted

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Overview

Overview

Artificial Intelligence (AI) Techniques


Unlock the power of AI-driven customer engagement with our Professional Certificate program, designed for data professionals and business leaders.


Learn how to leverage AI techniques to analyze customer behavior, personalize interactions, and drive business growth.


Some of the key topics covered in this program include:

Machine learning algorithms, natural language processing, and predictive analytics.


Gain hands-on experience with popular AI tools and technologies, such as TensorFlow and PyTorch.


Develop a deep understanding of AI applications in customer engagement and learn how to measure their impact.


Take the first step towards transforming your organization's customer engagement strategy with AI.

AI Techniques for Data-driven Customer Engagement is a comprehensive course that equips professionals with the skills to leverage Artificial Intelligence in customer engagement. By mastering AI techniques, participants can gain a competitive edge in the market and enhance their career prospects. The course offers AI-powered tools to analyze customer data, predict behavior, and personalize engagement strategies. Key benefits include improved customer satisfaction, increased sales, and enhanced brand loyalty. Unique features of the course include hands-on projects, expert mentorship, and access to a community of like-minded professionals. Upon completion, participants can expect a significant boost in their career prospects in the field of customer engagement.

Entry requirements

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Machine Learning Fundamentals • Natural Language Processing (NLP) Techniques • Deep Learning Architectures • Predictive Analytics for Customer Segmentation • Data Preprocessing and Feature Engineering • Reinforcement Learning Applications • Chatbots and Virtual Assistants for Customer Engagement • Sentiment Analysis and Text Classification • Recommendation Systems for Personalized Customer Experience • Ethics and Fairness in AI for Data-driven Customer Engagement

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in AI Techniques for Data-driven Customer Engagement

The Professional Certificate in AI Techniques for Data-driven Customer Engagement is a comprehensive program designed to equip professionals with the necessary skills to leverage Artificial Intelligence (AI) in customer engagement strategies.
This program focuses on teaching participants how to apply AI techniques to analyze customer data, identify patterns, and develop personalized engagement strategies.
Upon completion, participants will be able to learn from data, drive business growth, and create a competitive edge in the market.
The duration of the program is typically 4-6 months, with flexible scheduling options to accommodate different learning styles and schedules.
Industry relevance is a key aspect of this program, as it covers topics such as machine learning, natural language processing, and predictive analytics, which are highly sought after by employers in various sectors.
The program is designed to be accessible to professionals from diverse backgrounds, including marketing, sales, customer success, and data science.
By the end of the program, participants will have gained the skills and knowledge required to drive data-driven customer engagement strategies and stay ahead of the competition in the industry.
The Professional Certificate in AI Techniques for Data-driven Customer Engagement is a valuable addition to any professional's skillset, offering a competitive edge in the job market and opportunities for career advancement.
This program is ideal for professionals looking to upskill or reskill in AI and data science, and for those interested in exploring new opportunities in customer engagement and marketing.
Upon completion, participants will receive a professional certificate, which can be showcased on their resume and LinkedIn profile, demonstrating their expertise in AI techniques for data-driven customer engagement.

Why this course?

Professional Certificate in AI Techniques for Data-driven Customer Engagement is a highly sought-after credential in today's market, where businesses are increasingly relying on artificial intelligence (AI) to drive customer engagement and loyalty. According to a recent survey by the UK's Centre for Data Ethics and Innovation, 75% of UK businesses plan to invest in AI-powered customer engagement strategies within the next two years.
Year Investment in AI-powered Customer Engagement
2022 40%
2023 55%
2024 70%

Who should enrol in Professional Certificate in AI Techniques for Data-driven Customer Engagement?

Ideal Audience for Professional Certificate in AI Techniques for Data-driven Customer Engagement Professionals seeking to enhance their skills in AI and data analysis, particularly those in the UK, where 71% of businesses use AI to improve customer experience (Source: PwC UK), and 63% of UK consumers are more likely to engage with a brand that uses AI to personalize their experience (Source: Econsultancy UK).
Key Characteristics: Data analysts, marketing professionals, customer service representatives, and business intelligence specialists looking to stay ahead in their careers, with a focus on those working in industries such as finance, retail, and healthcare.
Background and Experience: No prior experience necessary, but a basic understanding of data analysis and AI concepts is recommended. Learners should be comfortable working with data visualization tools, such as Tableau or Power BI, and have a willingness to learn and apply new skills.
Career Benefits: Upon completion of the course, learners can expect to enhance their career prospects, increase their earning potential, and develop a competitive edge in the job market, with AI and data analysis skills in high demand across various industries.