Who should enrol in Professional Certificate in AI Chatbots for Social Media Customer Engagement?
Who is this course for?
This course is designed for professionals in the UK who are looking to enhance their skills in AI chatbots for social media customer engagement. Whether you are a marketing manager, customer service representative, social media manager, or business owner, this course will provide you with the knowledge and tools needed to create effective AI chatbots for engaging with customers on social media platforms.
According to recent industry statistics in the UK, the use of AI chatbots for customer engagement is on the rise. In fact, a study by Statista found that 53% of UK consumers prefer to use online chatbots to interact with businesses. Additionally, research by PwC revealed that 72% of UK business decision-makers believe that AI chatbots can provide a competitive advantage in customer service.
Statistic |
Percentage |
UK consumers who prefer online chatbots |
53% |
UK business decision-makers who believe AI chatbots provide a competitive advantage |
72% |
By enrolling in this course, you will gain valuable insights into the latest trends and best practices in AI chatbots for social media customer engagement, allowing you to stay ahead of the competition and deliver exceptional customer experiences.