Professional Certificate in AI Chatbots for Social Media Customer Engagement

Wednesday, 17 September 2025 06:48:06

International applicants and their qualifications are accepted

Start Now     Viewbook

Overview

Overview

AI Chatbots for Social Media Customer Engagement

Develop the skills to create conversational AI chatbots that drive social media customer engagement and support.

Learn how to design, build, and deploy effective chatbots that provide personalized customer experiences, improve brand reputation, and increase sales.

Our Professional Certificate in AI Chatbots for Social Media Customer Engagement is designed for marketing professionals, customer support specialists, and business owners who want to leverage AI-powered chatbots to enhance their social media strategies.

By the end of this course, you'll be able to:

Understand the fundamentals of AI chatbots and their applications in social media customer engagement Design and develop chatbots that integrate with popular social media platforms Deploy and manage chatbots to achieve measurable results and improve customer satisfaction

Take the first step towards revolutionizing your social media customer engagement with AI-powered chatbots. Explore our course today and discover how you can transform your business with the power of AI chatbots!

AI Chatbots are revolutionizing social media customer engagement, and this Professional Certificate program is designed to equip you with the skills to create and deploy effective chatbots. By mastering AI Chatbots, you'll gain a competitive edge in the job market, with career prospects in social media management, customer service, and digital marketing. This course covers AI Chatbots development, natural language processing, and machine learning, with a focus on social media platforms. You'll learn how to design and implement chatbots that provide personalized customer experiences, increase engagement, and drive conversions. Upon completion, you'll receive a certificate and be ready to take on roles such as Social Media Chatbot Manager or Customer Experience Specialist.

Entry requirements

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
Natural Language Processing (NLP) for Chatbots •
Conversational Dialogue Management •
Sentiment Analysis and Emotion Detection •
Intent Identification and Entity Extraction •
Machine Learning for Personalization •
Voice Assistants and Multimodal Interaction •
Chatbot Design Patterns and User Experience •
Integration with Social Media Platforms •
Data Analytics and Performance Metrics •
Ethics and Responsible AI in Customer Engagement

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

Start Now

Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

Start Now

  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
  • Start Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in AI Chatbots for Social Media Customer Engagement

The Professional Certificate in AI Chatbots for Social Media Customer Engagement is a comprehensive program designed to equip learners with the skills necessary to create and implement effective AI-powered chatbots for social media customer engagement. This program is offered by top institutions and is typically completed in 4-6 months, with learners receiving a certificate upon completion. The duration of the program may vary depending on the institution and the learner's prior experience. The learning outcomes of this program include designing and developing AI chatbots that can understand and respond to customer inquiries, improving customer engagement and satisfaction, and increasing social media conversions. Learners will also gain knowledge on how to integrate AI chatbots with existing social media platforms and measure their performance. The Professional Certificate in AI Chatbots for Social Media Customer Engagement is highly relevant to the social media marketing industry, as more and more businesses are turning to AI-powered chatbots to enhance their customer engagement strategies. By the end of the program, learners will have a solid understanding of how to leverage AI chatbots to drive social media sales and customer loyalty. The program covers a range of topics, including natural language processing, machine learning, and conversational design, providing learners with a solid foundation in AI technology. The program is also designed to be industry-relevant, with a focus on real-world applications and case studies. Upon completion of the program, learners can expect to earn a competitive salary, with median salaries ranging from $60,000 to over $100,000 depending on the industry and location. The Professional Certificate in AI Chatbots for Social Media Customer Engagement is an excellent career move for those looking to transition into a role in social media marketing or AI development.

Why this course?

Professional Certificate in AI Chatbots for Social Media Customer Engagement holds immense significance in today's market, where social media has become an integral part of customer engagement. According to a survey by the UK's Digital Marketing Institute, 70% of marketers believe that AI-powered chatbots will significantly impact their customer engagement strategies by 2025 (Google Charts 3D Column Chart).
Year Percentage of Marketers
2020 40%
2021 55%
2022 65%
2023 70%

Who should enrol in Professional Certificate in AI Chatbots for Social Media Customer Engagement?

Ideal Audience for Professional Certificate in AI Chatbots for Social Media Customer Engagement Are you a social media manager, marketing professional, or customer service representative looking to enhance your skills in AI-powered chatbots for customer engagement? If so, this certificate is perfect for you.
Key Characteristics: You should have a basic understanding of social media platforms, customer service principles, and basic programming skills. In the UK, 71% of businesses use social media to engage with customers, and 61% of customers expect a response within 2 hours. By taking this certificate, you'll be able to create effective AI chatbots that improve customer engagement and satisfaction.
Job Roles: This certificate is suitable for professionals in the following roles: social media manager, customer service representative, marketing coordinator, and digital marketing specialist. In the UK, the average salary for a social media manager is £34,000 per year, and the demand for social media professionals is expected to grow by 10% by 2025.
Learning Objectives: Upon completing this certificate, you'll be able to design, develop, and deploy AI chatbots for social media customer engagement, improve customer satisfaction, and increase brand loyalty. You'll also gain knowledge of AI-powered tools, data analysis, and content creation.