Postgraduate Certificate in Workplace Conflict and Dispute Resolution

Tuesday, 23 December 2025 15:15:15

International applicants and their qualifications are accepted

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Overview

Overview

Conflict resolution

is a vital skill for professionals in the workplace. The Postgraduate Certificate in Workplace Conflict and Dispute Resolution is designed for those who want to master this skill and create a more harmonious work environment.

Developed for

HR professionals, managers, and team leaders, this program equips learners with the knowledge and tools to identify, analyze, and resolve conflicts effectively.

Through a combination of theoretical and practical learning, participants will gain a deep understanding of conflict resolution strategies, including negotiation, mediation, and conflict management.

By the end of the program, learners will be able to:

design and implement effective conflict resolution strategies, improve communication skills, and enhance their ability to manage and resolve workplace conflicts.

Take the first step towards creating a more positive and productive work environment. Explore the Postgraduate Certificate in Workplace Conflict and Dispute Resolution today and discover how you can make a lasting impact on your organization.

Conflict resolution is a vital skill for any professional, and our Postgraduate Certificate in Workplace Conflict and Dispute Resolution can help you master it. This course is designed to equip you with the knowledge and tools to effectively manage conflicts and disputes in the workplace, leading to improved relationships, increased productivity, and enhanced career prospects. By studying this course, you'll gain a deep understanding of conflict resolution theories, techniques, and best practices, as well as develop your critical thinking, communication, and problem-solving skills. With this qualification, you'll be able to conflict resolution and conflict management, and take on leadership roles in your organization.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
• Conflict Analysis and Assessment •
• Effective Communication in Conflict Resolution •
• Conflict Resolution Strategies and Interventions •
• Workplace Bullying and Harassment Prevention •
• Mediation and Arbitration Techniques •
• Negotiation and Conflict Resolution Skills •
• Conflict Resolution in Diverse Workplaces •
• Managing Conflict in Remote and Virtual Teams •
• Conflict Resolution in Organizational Change and Restructuring

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Postgraduate Certificate in Workplace Conflict and Dispute Resolution

The Postgraduate Certificate in Workplace Conflict and Dispute Resolution is a specialized program designed to equip learners with the skills and knowledge necessary to effectively manage and resolve conflicts in the workplace.
This program is ideal for professionals who want to enhance their conflict resolution skills and contribute to creating a more harmonious and productive work environment.
Upon completion of the program, learners can expect to gain a deeper understanding of the causes and consequences of workplace conflicts, as well as the strategies and techniques required to prevent and resolve disputes.
The learning outcomes of this program include the ability to analyze complex conflicts, develop effective conflict resolution strategies, and implement them in a way that promotes positive outcomes for all parties involved.
The duration of the program varies depending on the institution and the learner's prior qualifications, but it typically takes one to two years to complete.
The Postgraduate Certificate in Workplace Conflict and Dispute Resolution is highly relevant to the industry, as many organizations recognize the importance of conflict resolution in maintaining a positive and productive work environment.
By completing this program, learners can demonstrate their expertise in conflict resolution and enhance their career prospects in a variety of roles, including human resources, management, and organizational development.
The program is also relevant to the broader field of dispute resolution, as it provides learners with a comprehensive understanding of the principles and practices of conflict resolution in different contexts.
Overall, the Postgraduate Certificate in Workplace Conflict and Dispute Resolution is a valuable program that can help learners develop the skills and knowledge necessary to make a positive impact in the workplace and beyond.

Why this course?

Postgraduate Certificate in Workplace Conflict and Dispute Resolution is a highly sought-after qualification in today's market, particularly in the UK. According to a recent survey by the Chartered Institute of Personnel and Development (CIPD), 75% of employers believe that effective conflict resolution is crucial for maintaining a positive work environment (Source: CIPD, 2022). Moreover, a study by the UK's Office for National Statistics (ONS) revealed that workplace conflicts can lead to significant financial losses, with the average cost of resolving a workplace dispute estimated to be around £1,300 (Source: ONS, 2020).
Year Number of Workplace Conflicts Cost of Resolving Conflicts (£)
2019 45,000 £600,000
2020 50,000 £700,000
2021 55,000 £800,000

Who should enrol in Postgraduate Certificate in Workplace Conflict and Dispute Resolution?

Ideal Audience for Postgraduate Certificate in Workplace Conflict and Dispute Resolution This course is designed for professionals seeking to develop effective conflict resolution skills in a UK workplace setting, where 1 in 5 employees experience workplace conflict (ACAS, 2020), and 75% of employees report feeling stressed due to conflict at work (CIPD, 2019).
Key Characteristics Our ideal learners are typically HR professionals, line managers, or team leaders looking to enhance their conflict resolution skills, with 60% of UK employers reporting that conflict resolution training is essential for employee well-being and productivity (CIPD, 2019).
Work Experience Learners should have at least 2 years of work experience in a UK workplace, with a focus on those in roles that involve managing teams, resolving conflicts, or leading change initiatives.
Career Goals Our learners aim to develop the skills and knowledge to resolve conflicts effectively, improve employee relationships, and enhance their overall career prospects in a UK workplace.