Conflict Resolution
is a vital skill for anyone working in or with communities, organizations, or governments.
The Postgraduate Certificate in Volunteer Conflict Resolution is designed for professionals and volunteers seeking to develop effective strategies for managing and resolving conflicts.
Through this program, learners will gain a deep understanding of conflict resolution principles, theories, and practices, as well as the skills to apply them in real-world settings.
Some key areas of focus include:
Communication and negotiation, emotional intelligence and empathy, and problem-solving and mediation.
By the end of the program, learners will be equipped to design and implement effective conflict resolution plans, leading to improved relationships, increased productivity, and enhanced community well-being.
Join our community of learners and take the first step towards becoming a skilled conflict resolution professional.