Postgraduate Certificate in Social Media Crisis Management

Tuesday, 17 February 2026 22:32:04

International applicants and their qualifications are accepted

Start Now     Viewbook

Overview

Overview

Postgraduate Certificate in Social Media Crisis Management


This course is designed for professionals who want to master the art of managing social media crises.


Learn how to navigate the ever-changing social media landscape and respond effectively to online crises.


Some key skills you'll develop include: crisis communication, reputation management, and social media monitoring.

Our expert instructors will guide you through real-world case studies and provide you with the tools and strategies needed to mitigate the impact of social media crises.


Whether you're a marketing manager, public relations specialist, or corporate communications officer, this course will help you stay ahead of the curve.


Don't wait until it's too late – take the first step towards becoming a social media crisis management expert.


Explore this course further and discover how you can protect your organization's reputation and minimize the damage of a social media crisis.

Crisis Management is a critical aspect of social media management, and our Postgraduate Certificate in Social Media Crisis Management is designed to equip you with the skills to navigate these challenges effectively. This course will help you develop a comprehensive understanding of crisis management strategies, including risk assessment, communication planning, and response execution. You'll learn how to analyze crises, identify key stakeholders, and create effective messaging to mitigate damage and restore reputation. With this qualification, you'll enjoy career prospects in industries such as corporate communications, public relations, and digital marketing. Our unique feature is the opportunity to work on real-world case studies, providing hands-on experience in crisis management.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Crisis Communication Strategies
• Social Media Monitoring and Analytics
• Reputation Management in the Digital Age
• Crisis Response Planning and Execution
• Employee Engagement and Internal Communications
• Crisis Management in the Non-Profit Sector
• Social Media Crisis Management for Small Businesses
• Crisis Communication in the Era of Fake News
• Risk Assessment and Mitigation in Social Media
• Crisis Management and Recovery Strategies

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

Start Now

Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

Start Now

  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
  • Start Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Postgraduate Certificate in Social Media Crisis Management

The Postgraduate Certificate in Social Media Crisis Management is a specialized program designed to equip students with the skills and knowledge necessary to effectively manage social media crises for organizations. This program focuses on teaching students how to develop and implement social media crisis management strategies, including risk assessment, crisis communication, and reputation management. By the end of the program, students will be able to analyze complex social media crises, identify key stakeholders, and develop effective communication plans to mitigate damage and restore reputation. The duration of the Postgraduate Certificate in Social Media Crisis Management is typically one year, with students completing coursework and assignments over a period of 12 months. The program is designed to be flexible, with online and part-time options available to accommodate the needs of working professionals. Industry relevance is a key aspect of this program, as social media has become an increasingly important channel for crisis communication and reputation management. By learning how to manage social media crises, students will be able to apply their knowledge and skills in a variety of industries, including business, healthcare, and non-profit. Upon completion of the program, students will have gained the skills and knowledge necessary to take on senior roles in social media crisis management, such as social media manager, crisis communications specialist, or reputation manager. They will also be able to work as freelancers or consultants, helping organizations to manage their social media crises. The Postgraduate Certificate in Social Media Crisis Management is a valuable asset for anyone looking to advance their career in social media, crisis communication, or reputation management. With its focus on practical skills and industry relevance, this program is an excellent choice for students looking to make a real impact in the world of social media crisis management.

Why this course?

Postgraduate Certificate in Social Media Crisis Management is a highly relevant and in-demand qualification in today's market, where social media plays a crucial role in shaping public opinion and influencing business outcomes. According to a survey by the Chartered Institute of Marketing (CIM), 70% of UK businesses now use social media as a key channel for customer engagement, with 60% of respondents citing social media as a major factor in their crisis management strategies.
Year Percentage of UK Businesses Using Social Media
2015 40%
2018 60%
2020 70%

Who should enrol in Postgraduate Certificate in Social Media Crisis Management ?

Primary Keyword: Social Media Crisis Management Ideal Audience
Professionals working in the UK's public relations, communications, and marketing sectors, particularly those in crisis management roles, are the primary target audience for this course. Key characteristics include:
- Experience in managing social media campaigns and online reputation - Strong understanding of crisis communication principles and best practices
- Ability to analyze and respond to social media crises effectively - Familiarity with UK-specific regulations, such as the Data Protection Act 2018 and the General Data Protection Regulation (GDPR)
- A desire to enhance their skills and knowledge in social media crisis management to stay ahead in their careers - A commitment to delivering effective crisis management strategies that balance business needs with social responsibility