Postgraduate Certificate in Services Marketing and Management

Monday, 15 September 2025 15:52:20

International applicants and their qualifications are accepted

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Overview

Overview

Services Marketing and Management


Develop the skills to succeed in the services sector with our Postgraduate Certificate in Services Marketing and Management.


This programme is designed for professionals looking to enhance their knowledge of services marketing and management, with a focus on delivering exceptional customer experiences.


Some of the key topics covered include customer relationship management, service quality, and market research methods.

By studying this programme, you'll gain a deeper understanding of how to create value for customers and drive business growth.


Whether you're looking to advance your career or start your own business, this Postgraduate Certificate in Services Marketing and Management can help you achieve your goals.


Explore this programme further and discover how you can succeed in the services sector.

Services Marketing and Management is a specialized field that offers a Postgraduate Certificate in Services Marketing and Management, designed to equip students with the skills and knowledge required to succeed in this dynamic industry. This course provides a comprehensive understanding of services marketing and management, including market research, customer service, and business strategy. Students will gain hands-on experience in analyzing market trends, developing marketing campaigns, and managing service delivery. With this Postgraduate Certificate, you can expect enhanced career prospects in services marketing and management, including roles such as marketing manager, business development manager, and customer experience manager.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
• Services Marketing Strategy •
• Customer Relationship Management •
• Brand Management in Services •
• Service Quality Management •
• Operations Management in Services •
• Pricing Strategies in Services •
• Market Research in Services •
• Services Marketing Communications •
• International Services Marketing

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Postgraduate Certificate in Services Marketing and Management

The Postgraduate Certificate in Services Marketing and Management is a specialized program designed to equip students with the knowledge and skills required to succeed in the services sector.
This program focuses on the unique aspects of services marketing, including the development of services, marketing strategy, and management techniques.
Learning outcomes of the program include understanding the service delivery process, creating effective marketing strategies, and managing services to meet customer needs.
The duration of the program is typically one year, with students required to complete a series of modules that cover the key topics in services marketing and management.
Industry relevance is a key aspect of the program, with many organizations recognizing the importance of services marketing in driving business success.
The program is designed to be flexible, with students able to study part-time or full-time, and can be completed in a variety of formats, including online and on-campus.
Upon completion of the program, students will have gained the skills and knowledge required to succeed in services marketing and management, and will be equipped to make a positive impact in their chosen industry.
The Postgraduate Certificate in Services Marketing and Management is a valuable qualification for those looking to advance their careers in services marketing, or for those looking to transition into a new role.
The program is taught by experienced academics who have industry experience, providing students with a unique blend of theoretical knowledge and practical skills.
Graduates of the program have gone on to secure senior roles in services marketing, and have started their own businesses, demonstrating the program's effectiveness in preparing students for success.
Overall, the Postgraduate Certificate in Services Marketing and Management is a highly regarded program that offers students a unique opportunity to develop the skills and knowledge required to succeed in services marketing and management.

Why this course?

Postgraduate Certificate in Services Marketing and Management is a highly relevant and in-demand qualification in today's market. According to a report by the Chartered Institute of Marketing (CIM), the services sector accounts for approximately 80% of the UK's GDP, with a projected growth rate of 3.5% per annum (Source: CIM, 2022). This highlights the importance of services marketing and management in driving business success.
Year Services Sector Growth Rate (%)
2020 3.2%
2021 3.5%
2022 3.8%

Who should enrol in Postgraduate Certificate in Services Marketing and Management?

Postgraduate Certificate in Services Marketing and Management is ideal for ambitious professionals seeking to enhance their skills in services marketing and management, particularly those working in the UK's growing services sector.
Key characteristics of our target audience include: - Typically hold a bachelor's degree in a relevant field, such as business, marketing, or management
- Possess at least 2 years of work experience in services marketing and management, with a focus on customer-centric industries like finance, healthcare, or public services - Are looking to advance their careers, take on leadership roles, or start their own businesses in the services sector
- According to a report by the Chartered Institute of Marketing, the UK's services sector accounts for over 80% of the country's GDP, with a projected growth rate of 3.5% per annum - Our Postgraduate Certificate in Services Marketing and Management is designed to equip learners with the knowledge, skills, and expertise required to thrive in this dynamic and competitive industry