Postgraduate Certificate in Service Blueprinting for Design Thinking

Saturday, 08 November 2025 15:40:05

International applicants and their qualifications are accepted

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Overview

Overview

Service Blueprinting for Design Thinking


Design and deliver exceptional customer experiences with our Postgraduate Certificate in Service Blueprinting for Design Thinking.


This program is designed for professionals who want to understand how to design and improve services that meet customer needs.


By learning service blueprinting, you'll gain a deeper understanding of how to analyze and design end-to-end customer journeys.


Our program is ideal for those in industries such as finance, healthcare, and retail who want to enhance their service design skills.


With this certificate, you'll be able to create service blueprints that are aligned with business goals and customer expectations.


Take the first step towards becoming a service design expert and explore our Postgraduate Certificate in Service Blueprinting for Design Thinking today.

Service Blueprinting is a powerful tool for designing end-to-end customer experiences. This Postgraduate Certificate in Service Blueprinting for Design Thinking equips you with the skills to create seamless, customer-centric services. By learning to map out the entire service journey, you'll gain a deeper understanding of customer needs and pain points. With service blueprinting, you'll be able to identify areas for improvement and develop innovative solutions. This course offers service blueprinting training, along with design thinking principles, to help you drive business growth and customer satisfaction. Upon completion, you'll be equipped to take on senior roles in service design and innovation.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
• Service Blueprinting •
• Design Thinking •
• Service Design •
• User Journey Mapping •
• Empathy Mapping •
• Service Strategy •
• Service Modelling •
• Service Standardization •
• Service Innovation •
• Co-creation

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Postgraduate Certificate in Service Blueprinting for Design Thinking

The Postgraduate Certificate in Service Blueprinting for Design Thinking is a specialized program that focuses on teaching students how to design and improve services using design thinking principles.
This program is designed for individuals who want to develop their skills in service design and create innovative solutions for businesses and organizations.
The learning outcomes of this program include the ability to analyze complex service systems, identify areas for improvement, and develop effective design solutions.
Students will also learn how to work collaboratively with stakeholders, conduct user research, and create prototypes to test and refine their designs.
The duration of the program is typically one year, with students completing a series of modules that cover the key concepts and skills required for service blueprinting.
Industry relevance is a key aspect of this program, as it prepares students for careers in service design, innovation, and improvement.
Many graduates of this program go on to work in roles such as service designer, innovation consultant, or product manager, where they can apply their skills to create innovative solutions for businesses and organizations.
The program is also relevant to industries such as healthcare, finance, and retail, where service design can have a significant impact on customer experience and business outcomes.
Overall, the Postgraduate Certificate in Service Blueprinting for Design Thinking is a valuable program for individuals who want to develop their skills in service design and create innovative solutions for businesses and organizations.

Why this course?

Service Blueprinting is a crucial aspect of design thinking in today's market, particularly in the UK. According to a survey by the Design Council, 75% of UK businesses believe that design is essential to their success. Moreover, 60% of UK companies have a design team, and 40% of them have a dedicated design director.
UK Businesses Believing in Design UK Companies with a Design Team UK Companies with a Dedicated Design Director
75% 60% 40%

Who should enrol in Postgraduate Certificate in Service Blueprinting for Design Thinking?

Postgraduate Certificate in Service Blueprinting for Design Thinking is ideal for professionals seeking to upskill in design thinking and service innovation, particularly those in the UK.
Design professionals with a background in design, product design, or service design can benefit from this course, as it equips them with the skills to create user-centric services.
Service managers and directors in the UK's service-based industries, such as finance, healthcare, and retail, can enhance their leadership skills and drive business growth through service innovation.
Innovators and entrepreneurs looking to launch new products or services in the UK market can benefit from the course's focus on service blueprinting and design thinking, allowing them to create unique customer experiences.
Those with a passion for design and service innovation can also benefit from this course, as it provides a comprehensive understanding of design thinking principles and their application in service innovation, making it an excellent choice for those looking to transition into a new career path.