Postgraduate Certificate in Resident and Tenant Management in Facilities

Thursday, 19 February 2026 07:14:16

International applicants and their qualifications are accepted

Start Now     Viewbook

Overview

Overview

Resident and Tenant Management in Facilities

is a Postgraduate Certificate that focuses on the skills and knowledge required to effectively manage residents and tenants in residential facilities.


Delivering exceptional customer service is at the heart of this program, which aims to equip learners with the expertise to create a positive living environment for residents and tenants.

Through a combination of theoretical and practical learning, learners will gain a deep understanding of the complexities of resident and tenant management, including conflict resolution, communication, and property maintenance.


Facilities professionals and those in related fields will benefit from this program, which is designed to enhance their skills and knowledge in managing residents and tenants in residential facilities.

By the end of the program, learners will be equipped with the skills and knowledge to create a positive living environment for residents and tenants, and to deliver exceptional customer service in a residential facilities setting.


Explore this Postgraduate Certificate in Resident and Tenant Management in Facilities further to learn more about how it can benefit your career.

Resident and Tenant Management is a specialized field that requires a deep understanding of the unique needs and challenges of residents and tenants in facilities. Our Postgraduate Certificate in Resident and Tenant Management in Facilities is designed to equip you with the knowledge and skills necessary to excel in this field. By studying this course, you will gain a comprehensive understanding of resident and tenant management principles, including property management, customer service, and conflict resolution. You will also develop essential skills in data analysis, budgeting, and marketing. Upon completion, you can expect resident and tenant management career prospects in property management, facilities management, and related industries.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Resident Management
• Tenant Management
• Facilities Management
• Estate Management
• Property Management
• Maintenance Management
• Customer Service
• Conflict Resolution
• Communication Skills
• Financial Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

Start Now

Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

Start Now

  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
  • Start Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Postgraduate Certificate in Resident and Tenant Management in Facilities

The Postgraduate Certificate in Resident and Tenant Management in Facilities is a specialized program designed for professionals working in the housing sector, focusing on the management of residential properties and the relationships between residents, landlords, and facilities teams. This postgraduate certificate aims to equip learners with the knowledge and skills required to effectively manage residential properties, including resident engagement, conflict resolution, and facilities maintenance. By the end of the program, learners will be able to analyze complex resident and tenant management issues, develop effective solutions, and implement best practices in facilities management. The duration of the postgraduate certificate is typically one year, consisting of two modules that can be completed over a period of 12-18 months. The program is designed to be flexible, allowing learners to balance their studies with their work commitments. The postgraduate certificate in Resident and Tenant Management in Facilities is highly relevant to the housing sector, as it addresses the growing need for skilled professionals who can manage the complex relationships between residents, landlords, and facilities teams. The program is also relevant to the broader facilities management sector, as it provides learners with a deep understanding of the technical and operational aspects of facilities management. The program is designed to be industry-relevant, with a focus on the latest research and best practices in resident and tenant management. The program is also accredited by a recognized accrediting body, ensuring that learners gain a recognized qualification that is recognized by employers across the sector. The postgraduate certificate in Resident and Tenant Management in Facilities is an excellent choice for professionals working in the housing sector, or those looking to transition into a career in facilities management. The program provides learners with a unique combination of knowledge, skills, and experience that is essential for success in this field.

Why this course?

Postgraduate Certificate in Resident and Tenant Management in Facilities is a highly sought-after qualification in the UK, with a significant demand in the property management sector. According to the Chartered Institute of Housing (CIH), there are over 1.3 million private rented sector (PRS) tenants in England, with the number expected to grow to 4.8 million by 2025 (Source: CIH, 2020). This has led to an increased need for professionals with expertise in resident and tenant management.
Year Number of PRS Tenants
2020 1.3 million
2025 (Projected) 4.8 million

Who should enrol in Postgraduate Certificate in Resident and Tenant Management in Facilities ?

Postgraduate Certificate in Resident and Tenant Management in Facilities is ideal for
individuals with a background in facilities management, housing, or a related field who wish to enhance their knowledge and skills in resident and tenant management
specifically those working in the UK, where 1 in 5 social housing tenants experience anti-social behaviour, and 1 in 4 experience homelessness will benefit from this course, which is designed to address these issues and improve resident and tenant management practices
those interested in pursuing a career in resident and tenant management, or seeking to progress within their current role will find this course provides a comprehensive understanding of the principles and practices of resident and tenant management, including conflict resolution, communication, and problem-solving