Postgraduate Certificate in Quality Management in Hospitality

Tuesday, 17 February 2026 11:29:42

International applicants and their qualifications are accepted

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Overview

Overview

Quality Management in Hospitality


A Postgraduate Certificate in Quality Management in Hospitality is designed for professionals seeking to enhance their skills in delivering exceptional customer experiences.


Developed for those already working in the industry, this program focuses on quality management principles and practices, enabling learners to analyze and improve processes, leading to increased efficiency and customer satisfaction.


Through a combination of theoretical knowledge and practical applications, learners will gain expertise in areas such as quality planning, risk management, and continuous improvement.


By the end of the program, learners will be equipped with the skills to implement quality management systems, driving business growth and competitiveness.


Are you ready to take your career to the next level? Explore our Postgraduate Certificate in Quality Management in Hospitality today and discover how you can make a lasting impact on your organization.

Quality Management is at the heart of the hospitality industry, and our Postgraduate Certificate in Quality Management in Hospitality is designed to equip you with the skills to excel in this field. By studying this course, you'll gain a deep understanding of quality management principles, tools, and techniques, enabling you to improve customer satisfaction, increase efficiency, and drive business growth. With a focus on industry-specific applications, you'll learn how to develop and implement quality management systems, leading to enhanced reputation and competitiveness. Career prospects are excellent, with opportunities in hotel management, food and beverage, and tourism.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

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Quality Management Systems (QMS)
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Service Quality Management
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Customer Relationship Management (CRM)
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Supply Chain Management in Hospitality
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Quality Assurance and Control
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Risk Management in Hospitality
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Quality Metrics and Performance Measurement
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Strategic Quality Planning
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Quality Improvement and Auditing
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International Quality Standards and Certification

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Postgraduate Certificate in Quality Management in Hospitality

The Postgraduate Certificate in Quality Management in Hospitality is a specialized program designed for professionals seeking to enhance their knowledge and skills in quality management within the hospitality industry.
This program is ideal for those who have a bachelor's degree in hospitality management or a related field and wish to gain advanced understanding of quality management principles and practices.
Upon completion of the program, students can expect to achieve the following learning outcomes:
- Develop a comprehensive understanding of quality management systems and their application in the hospitality industry.
- Acquire knowledge of quality management tools and techniques, including ISO 9001 and other industry-specific standards.
- Enhance their ability to analyze and improve organizational performance through quality management practices.
- Develop effective communication and leadership skills necessary for implementing quality management initiatives.
- Apply quality management principles to drive business growth and customer satisfaction in the hospitality sector.
The duration of the Postgraduate Certificate in Quality Management in Hospitality typically ranges from 6 to 12 months, depending on the institution and the student's prior experience.
The program is designed to be flexible, allowing students to balance their studies with work commitments.
Industry relevance is a key aspect of this program, as it provides students with the knowledge and skills required to contribute to the development of quality management systems in the hospitality industry.
Graduates of this program can expect to secure senior roles in quality management, such as quality manager or director of quality, or pursue careers in related fields like business development or customer service.
The Postgraduate Certificate in Quality Management in Hospitality is recognized by various professional bodies, including the International Society of Quality Management (ISQM) and the Asia-Pacific Quality Management Association (APQMA).
By completing this program, students can demonstrate their expertise in quality management and enhance their career prospects in the hospitality industry.

Why this course?

Postgraduate Certificate in Quality Management in Hospitality holds significant importance in today's market, particularly in the UK. According to a survey by the Chartered Institute of Marketing (CIM), 75% of UK businesses believe that quality management is crucial for their success. Moreover, a report by the British Hospitality Association (BHA) states that 60% of UK hotels and restaurants have implemented quality management systems to improve customer satisfaction and reduce complaints.
Year Number of Businesses Implementing Quality Management
2015 40%
2018 55%
2020 65%

Who should enrol in Postgraduate Certificate in Quality Management in Hospitality ?

Primary Keyword: Postgraduate Certificate in Quality Management in Hospitality Ideal Audience
Experienced hospitality professionals seeking to enhance their skills and knowledge in quality management, with a focus on delivering exceptional customer experiences. Typically, this includes:
Managers and supervisors in hotels, restaurants, and other hospitality establishments With a minimum of 2 years' experience in the industry, and a strong desire to improve their quality management skills and contribute to the growth of their organization.
Individuals looking to transition into quality management roles or advance their careers within the hospitality sector In the UK, for example, the hospitality industry is a significant contributor to the economy, with over 2.5 million people employed in the sector, and a projected growth rate of 4% per annum until 2025.
Those interested in pursuing a career in quality assurance, quality control, or quality improvement within the hospitality industry With a Postgraduate Certificate in Quality Management in Hospitality, learners can gain the necessary knowledge and skills to excel in these roles and make a meaningful impact on their organization's success.