Postgraduate Certificate in Mediation and Conflict Resolution in Tourism

Wednesday, 18 February 2026 19:43:36

International applicants and their qualifications are accepted

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Overview

Overview

Mediation and Conflict Resolution in Tourism

Develop the skills to resolve conflicts and mediate disputes in the tourism industry with our Postgraduate Certificate in Mediation and Conflict Resolution in Tourism.

This program is designed for tourism professionals who want to enhance their conflict resolution skills and become effective mediators.

Learn how to analyze conflicts, develop effective mediation strategies, and facilitate constructive dialogue in a variety of tourism settings.

Gain a deeper understanding of the cultural, social, and economic factors that influence conflict resolution in tourism.

Improve your ability to manage conflicts and disputes in a fair, impartial, and respectful manner.

Enhance your career prospects and contribute to the growth of a more harmonious and sustainable tourism industry.

Take the first step towards becoming a skilled mediator and conflict resolution expert in the tourism sector.

Mediation is a vital skill in the tourism industry, where conflicts can arise between tourists, local communities, and service providers. Our Postgraduate Certificate in Mediation and Conflict Resolution in Tourism equips you with the knowledge and expertise to resolve these disputes effectively. This course offers career prospects in roles such as conflict resolution specialist, tourism industry mediator, or community liaison officer. You'll learn about mediation techniques, cultural sensitivity, and industry-specific regulations. Unique features include a focus on sustainable tourism and the opportunity to work with real-life case studies. Develop your skills and advance your career in the tourism sector.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

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Conflict Resolution in Tourism
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Mediation Skills for Tourism Industry
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Cultural Sensitivity and Awareness in Conflict Resolution
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Effective Communication in Conflict Resolution
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Tourism Industry Labor Relations and Conflict Resolution
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Managing Conflict in Tourist Destinations
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Conflict Resolution in Small and Medium-Sized Enterprises
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Mediation and Conflict Resolution in the Service Industry
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Conflict Resolution Strategies for Tourism Managers
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Human Rights and Conflict Resolution in Tourism

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Postgraduate Certificate in Mediation and Conflict Resolution in Tourism

The Postgraduate Certificate in Mediation and Conflict Resolution in Tourism is a specialized program designed to equip students with the skills and knowledge necessary to resolve conflicts and disputes in the tourism industry.
This program focuses on teaching students how to apply mediation and conflict resolution techniques in a tourism context, including managing customer complaints, resolving disputes between tour operators and suppliers, and negotiating with local communities.
Through a combination of theoretical and practical learning, students will gain a deep understanding of the principles and practices of mediation and conflict resolution, as well as the specific challenges and opportunities in the tourism industry.
The learning outcomes of this program include the ability to analyze and resolve complex conflicts, develop effective communication and negotiation skills, and design and implement conflict resolution strategies.
The duration of the program is typically one year full-time or two years part-time, and students can expect to complete coursework and assessments within this timeframe.
The Postgraduate Certificate in Mediation and Conflict Resolution in Tourism is highly relevant to the tourism industry, where conflicts and disputes can have significant impacts on businesses, communities, and destinations.
By equipping students with the skills and knowledge necessary to resolve conflicts and disputes in a tourism context, this program can help to improve customer satisfaction, reduce conflict escalation, and enhance the overall reputation of tourism businesses.
Graduates of this program can pursue careers in conflict resolution, mediation, and tourism management, or use their skills and knowledge to enhance their existing roles in the industry.
The program is designed to be flexible and accessible, with a range of entry points and pathways for students to progress to further study or enter the workforce.
Overall, the Postgraduate Certificate in Mediation and Conflict Resolution in Tourism offers a unique and valuable learning experience that can help students to succeed in a rapidly changing and complex industry.

Why this course?

Postgraduate Certificate in Mediation and Conflict Resolution in Tourism is highly significant in today's market, particularly in the UK where the tourism industry is a significant contributor to the economy. According to the UK's Office for National Statistics (ONS), the tourism industry generated £139.8 billion in gross value added (GVA) in 2020, supporting over 2.1 million jobs.
Year GVA (£ billion)
2015 £114.4
2016 £118.2
2017 £122.1
2018 £126.0
2019 £130.0
2020 £139.8

Who should enrol in Postgraduate Certificate in Mediation and Conflict Resolution in Tourism?

Postgraduate Certificate in Mediation and Conflict Resolution in Tourism is ideal for
individuals working in the tourism industry who want to develop their skills in conflict resolution and mediation
particularly those in roles such as tourism managers, customer service representatives, and travel industry professionals
who are looking to enhance their employability and contribute to the growth of the tourism sector in the UK, where the industry is worth £139 billion and employs over 3 million people
and is expected to continue growing in the coming years by developing their skills in mediation and conflict resolution